Business Details
17 Years
experience
Emergency
services
Trusted IT Support and Security Services in Steyning
Founded in 2009, Technologies & Solutions provides comprehensive IT support and security services tailored to small and medium-sized enterprises across Brighton, Sussex, and Surrey. Our dedicated team prioritises an honest, client-focused approach, combining technical expertise with a personal touch to ensure seamless operations. With over 15 years of experience, we specialise in minimising downtime, enhancing cybersecurity, and delivering proactive solutions aligned with evolving business needs. Our services span IT infrastructure management, cloud migration, disaster recovery, and bespoke consultancy, ensuring clients benefit from robust, scalable technology strategies.Recognised for our rapid response times95% of email inquiries resolved within 15 minutes and 90% of issues fixed within an hourwe maintain a reputation for reliability and technical excellence. As a trusted partner, we empower businesses to focus on growth while we safeguard their digital assets and operational continuity.
Services
IT Support
IT Security
Cloud Services
Resilience Planning
Connectivity Solutions
Education IT Support
Details
- Year established: 2009
Highlights and features
- We have over 15 years of experience in IT services.
- Our team provides 24/7 proactive IT support.
- We guarantee 90% issue resolution within 1 hour.
- Our bespoke helpdesk system ensures tailored support.
- We offer strategic IT consultancy aligned with business goals.
What people say
95% email replies within 15 minutes
90% issues resolved within 1 hour
Proactive support
Bespoke helpdesk system
Expert team
Services
IT Support
Technologies & Solutions provides comprehensive IT support, addressing hardware, software, and network issues to ensure minimal downtime. Our team offers remote and on-site troubleshooting, system maintenance, and strategic consultancy. Clients benefit from rapid response times, with 90% of issues resolved within an hour and 24/7 availability.
IT Security
Our cybersecurity services protect businesses from digital threats through firewalls, encryption, and vulnerability assessments. We align with standards like Cyber Essentials Plus and implement zero-trust strategies to safeguard data. Regular audits ensure compliance and resilience against evolving cyber risks.
Cloud Services
Technologies & Solutions facilitates seamless cloud migration, offering scalability and security for modern businesses. We support hybrid and public cloud environments, ensuring data protection and high availability. Services include Microsoft 365 integration, modern working solutions, and disaster recovery planning.
Resilience Planning
We develop tailored resilience strategies to maintain business continuity during disruptions. This includes daily data backups, high-availability systems, and tested recovery plans. Our proactive monitoring minimises downtime and ensures rapid restoration of critical operations.
Connectivity Solutions
Technologies & Solutions offers robust connectivity options, including fibre broadband, leased lines, and VoIP systems. We optimise network performance for reliability and scalability, supporting business communication and cloud access. Solutions are tailored to meet specific operational needs and infrastructure requirements.
People
Daryl Baker
Managing Director
Daryl leads Technologies & Solutions with over 15 years of IT leadership experience. He focuses on strategic growth and client satisfaction, ensuring services align with industry best practices and emerging technologies.
Martin Candler
Technical Director
Martin oversees technical operations, bringing expertise in network infrastructure and cybersecurity. He ensures solutions are innovative, scalable, and aligned with client needs, maintaining high service standards.
Lee Parker
IT Operations Manager
Lee manages day-to-day IT operations, coordinating support teams to deliver efficient, client-focused solutions. His background in system administration ensures smooth service delivery and proactive issue resolution.
Tristan Williams
Senior IT Technician
Tristan provides hands-on technical support, specialising in hardware/software troubleshooting and cloud systems. His client-centric approach ensures clear communication and effective problem-solving for complex IT challenges.
Ria Dumbleton
Helpdesk Analyst
Ria serves as the first point of contact for client inquiries, offering prompt and knowledgeable support. Her expertise in remote diagnostics and ticket management ensures efficient resolution of technical issues.
Questions
How do we handle IT Support issues?
We use a bespoke helpdesk system and remote monitoring to resolve issues efficiently, with 95% of emails replied to within 15 minutes and 90% of problems fixed within an hour.
What is remote monitoring?
Remote monitoring allows us to proactively track system health via software agents, alerting us to potential issues before they disrupt your business operations.
What is Cyber Essentials?
Cyber Essentials is a government-backed certification we offer to strengthen your cybersecurity defenses against common threats, ensuring compliance and data protection.
Do you support schools?
Yes, we provide tailored IT support for educational institutions, including infrastructure management, safeguarding software, and discounted educational technology.
What cloud solutions do you offer?
We support cloud migration, Microsoft 365 integration, and modern working solutions, ensuring scalability, security, and seamless collaboration for businesses.
What connectivity options are available?
We offer FTTC, FTTP, leased lines, and VoIP systems, tailoring solutions to your business's bandwidth, reliability, and budgetary requirements.
