Business Details
We are a Horsham-based managed IT provider dedicated to empowering small businesses across West Sussex with tailored technology solutions. With 17 in-house services designed specifically for SMEs, we deliver per-user-per-month support that includes Microsoft 365 management, endpoint protection, and Cyber Essentials v3.3 readiness as standard. Our commitment to rapid response is evidenced by a guaranteed 30-minute turnaround for priority tickets, ensuring minimal disruption to our clients' operations. As a West Sussex-based team, we combine local expertise with proactive IT management to build long-term partnerships grounded in trust and reliability. Every contract we provide is structured to meet the latest cybersecurity standards, reflecting our dedication to safeguarding businesses in an increasingly threat-prone digital landscape. We pride ourselves on transparency, offering clear pricing with no hidden fees, so clients can make informed decisions without financial uncertainty.
Our onboarding process begins with a comprehensive audit, identifying gaps and implementing solutions that align with each client's unique operational needs. By maintaining a named engineer and account manager for every client, we ensure personalized service that adapts to evolving business requirements. This approach has positioned us as a trusted advisor for professional services firms, accountants, and solicitors who demand both technical excellence and strategic insight. Our focus extends beyond reactive support to include strategic advisory services, helping SMEs navigate complex IT decisions with confidence. Ultimately, we measure success by our clients' ability to operate securely and efficiently, knowing their technology infrastructure is managed by a team that prioritizes their growth and resilience above all else.
Our onboarding process begins with a comprehensive audit, identifying gaps and implementing solutions that align with each client's unique operational needs. By maintaining a named engineer and account manager for every client, we ensure personalized service that adapts to evolving business requirements. This approach has positioned us as a trusted advisor for professional services firms, accountants, and solicitors who demand both technical excellence and strategic insight. Our focus extends beyond reactive support to include strategic advisory services, helping SMEs navigate complex IT decisions with confidence. Ultimately, we measure success by our clients' ability to operate securely and efficiently, knowing their technology infrastructure is managed by a team that prioritizes their growth and resilience above all else.
Highlights and features
- We guarantee a 30-minute response to priority support tickets.
- Our contracts include Cyber Essentials v3.3 compliance by default.
- We provide named engineers and account managers for personalised service.
- Our IT support plans feature flexible 30-day notice terms.
- We maintain a fully UK-based team for local expertise and rapid response.
Services
Managed IT Support
Our Managed IT Support delivers comprehensive technology management for SMEs, including 24/7 monitoring, patch management, and endpoint protection. Designed for businesses across West Sussex, this service ensures seamless operations through a dedicated team. Clients benefit from a 30-minute response time for critical issues and built-in Cyber Essentials compliance, creating a secure and reliable IT foundation.
Microsoft 365
We provide full Microsoft 365 management, including licensing, Defender security, Intune device management, and Teams deployment. Our service migrates clients to Business Premium licenses while implementing robust security configurations. This ensures organisations maximise productivity tools while maintaining advanced protection against evolving cyber threats.
Cyber Security
Our cybersecurity services include endpoint detection and response (EDR), multi-factor authentication (MFA), phishing defence, and Cyber Essentials certification preparation. These solutions protect businesses from increasingly sophisticated threats while ensuring compliance with UK government standards. We implement layered security measures tailored to each client's specific risk profile and operational requirements.
Business Telephony
We deliver modern VoIP and Microsoft Teams Phone solutions that replace traditional PSTN landlines ahead of the 2027 switch-off. Our service ensures seamless communication transition without operational disruption. Businesses benefit from cost-effective, feature-rich phone systems integrated with their existing IT infrastructure for improved collaboration and customer engagement.
Cloud Hosting
Our cloud hosting services include architecture, deployment, and billing for Azure, AWS, and Google Cloud platforms. We simplify multi-cloud management by providing a single point of contact for support and invoicing. This enables businesses to leverage scalable cloud infrastructure without the complexity of managing multiple vendors directly.
