Response IT is an IT Managed Service Provider based in Guildford, Surrey. Response IT recently joined forces with Modern Networks Ltd to expand its technical expertise, extend its coverage of London and the Southeast, and enhance all aspects of customer service. Modern Networks specialise in the provision of IT managed services to commercial property and midmarket businesses across the UK.
The merger of Response IT and Modern Networks means we are a team of over 150 employees operating from Guildford, Hitchin, Cambridge and Manchester. Additionally, we have five members of staff permanently based in central London to provide fast, local onsite IT support. We understand that fast response to any issue is key to IT Support, we want to get you back up and running as quickly as possible.
Lightning quick support and issue resolution is our service obsession! Probably the biggest challenge to any business, we understand security and have built our support model around the Government backed "Cyber Essentials Certification".
The merger of Response IT and Modern Networks means we are a team of over 150 employees operating from Guildford, Hitchin, Cambridge and Manchester. Additionally, we have five members of staff permanently based in central London to provide fast, local onsite IT support. We understand that fast response to any issue is key to IT Support, we want to get you back up and running as quickly as possible.
Lightning quick support and issue resolution is our service obsession! Probably the biggest challenge to any business, we understand security and have built our support model around the Government backed "Cyber Essentials Certification".
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We are a one stop shop for Small Business IT Support, from Cyber Security to the Office Phone system we can recommend, manage and implement the best tools and Services on the market.
This is our core competency, with 90% of the equipment we look after being Microsoft Windows Networks, either in the cloud on Azure or local to the company network.
With the increasing move of company systems to the cloud business are looking for fast stable internet access, from 4G & 5G routers to Leased lines, VDSL, FTTP and Satellite we can recommend the best providers.
This is our core competency, with 90% of the equipment we look after being Microsoft Windows Networks, either in the cloud on Azure or local to the company network.
With the increasing move of company systems to the cloud business are looking for fast stable internet access, from 4G & 5G routers to Leased lines, VDSL, FTTP and Satellite we can recommend the best providers.
Customers
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A well-paid and motivated workforce with strong staff retention and in-depth knowledge of customer systems allows us to deliver excellent service.
This translates into long term relationships with our clients.
Our existing client base covers all types of business from 1 to 600 users, ranging from Accountants, Schools, Consultants, Defence Trade organisations and Advanced Manufacturing.
We aim to retain customers for the long term, through fair pricing, flexible support contracts with 30 days cancellation and providing a fast reliable support service.
This translates into long term relationships with our clients.
Our existing client base covers all types of business from 1 to 600 users, ranging from Accountants, Schools, Consultants, Defence Trade organisations and Advanced Manufacturing.
We aim to retain customers for the long term, through fair pricing, flexible support contracts with 30 days cancellation and providing a fast reliable support service.
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