Business Details
37 Years
experience
Emergency
services
Your Trusted IT Support Partner in West Sussex
Established in 1989 by Martin Baxendale, Bax Computer Services has provided professional IT support to businesses across West Sussex for over three decades. Our family-run operation specialises in delivering tailored solutions to small and medium enterprises, including independent restaurants, media firms, manufacturers, and legal practices. With a focus on building long-term client relationships, we offer comprehensive services ranging from hardware repairs and network configurations to data recovery and cybersecurity.Our commitment to transparency ensures honest assessments, fair pricing, and prompt on-site assistance when critical systems fail. Headquartered in Wisborough Green, we serve clients throughout West Sussex, Surrey, and Greater London, combining technical expertise with a personal approach to become trusted partners in maintaining business continuity. Over 20 years of experience enables us to address complex IT challenges while maintaining the highest standards of reliability and customer care.
Services
Computer repair
Network setup
Virus removal
Data recovery
IT consultancy
Hardware installation
Cybersecurity
Software support
Details
- Year established: 1989
Highlights and features
- Over 30 years of dedicated IT support experience since 1989
- Family-run business with personal, responsive customer service
- Transparent pricing with no hidden fees
- Specialists in supporting small and medium enterprises
- Proven track record with customers retained for over 20 years
What people say
Reliable and helpful
Prompt response times
Expert technical knowledge
Transparent pricing
Long-term trusted partner
Services
Computer repair
Comprehensive hardware diagnostics and repair services for desktops, laptops, and servers. Our engineers resolve component failures, software conflicts, and performance issues to restore business operations. With over 30 years of experience, we handle both standard and complex repairs while maintaining data integrity and system security.
Network setup
Professional installation and configuration of business networks including wired and wireless infrastructure. We design scalable solutions for secure data sharing, internet connectivity, and VoIP systems. Our expertise extends to extending Wi-Fi coverage for large premises and integrating networked equipment across multiple locations.
Data recovery
Specialised recovery of lost or corrupted data from failed storage devices. Using advanced techniques, we retrieve critical business information from hard drives, SSDs, and servers while maintaining strict confidentiality. Our services include emergency recovery for sudden hardware failures.
Cybersecurity
Comprehensive protection against digital threats through antivirus implementation, firewall configuration, and network monitoring. We provide regular security audits and staff training to prevent malware infections, unauthorised access, and data breaches while ensuring compliance with industry standards.
IT consultancy
Expert guidance on IT infrastructure planning and technology investments. We assess business requirements to recommend cost-effective hardware, software, and cloud solutions. Our consultancy includes system upgrades, migration planning, and long-term IT strategy development.
People
Martin Baxendale
Founder & Director
Established Bax Computer Services in 1989 with extensive IT expertise. Specialises in network infrastructure and business-critical systems. Maintains hands-on involvement in client support while overseeing technical operations. Recognised for technical proficiency and commitment to customer satisfaction.
Questions
What areas do you cover for IT support?
We provide IT support across West Sussex, including Wisborough Green, Billingshurst, Horsham, Chichester, and Worthing. Our services also extend to Surrey and Greater London.
How quickly can you respond to IT emergencies?
We prioritise urgent issues with rapid response times, typically arriving on-site within hours of your call to resolve critical system failures affecting business operations.
Do you work with specific business sectors?
We support diverse industries including hospitality, manufacturing, legal firms, media companies, and retail businesses, tailoring IT solutions to sector-specific requirements.
Can you help with cloud technology implementation?
Yes, we assist with cloud migration, hybrid solutions, and integration of cloud services with existing infrastructure to enhance business flexibility and data accessibility.
What happens if my data becomes inaccessible?
Our data recovery specialists use advanced tools to retrieve lost information from failed storage devices while maintaining strict confidentiality and minimising business disruption.
Do you offer ongoing IT support contracts?
We provide customised support packages including proactive maintenance, system monitoring, and priority response for businesses requiring continuous IT protection.
Reviews (1)
Lawrence Harris
Apr 08, 2021
Report
We have used Bax Computers as our IT consultants for more than 15 years. They have never let us down for nay of our IT needs, whether its supplying new hardware or installing or solving problems with our software. Were a small company and cant afford to be left floundering when our computers go down. Bax Computers have proven time and again to be reliable, knowledgeable and there when we needed him.
