Business Details
27 Years
experience
Emergency
services
Your Trusted IT Partner in Watford
Established in 1999 and rebranded as Infotech21 in 2013, we are a Microsoft Small Business Partner dedicated to delivering tailored IT solutions for small to medium enterprises. Our services are designed to provide reliable, jargon-free support through local service centres in London, Surrey, and Sussex. With a focus on responsiveness and personal service, we offer 24/7 IT support, network infrastructure management, cloud solutions, and business continuity planning. Our team of experts ensures systems operate seamlessly, combining proactive monitoring with immediate assistance to minimize downtime.We prioritize controlled growth to maintain the local, personalized service our clients value, supported by a guarantee to deliver cost savings through our IT audit service. Our hybrid cloud expertise and VoIP phone systems further enhance operational efficiency, while our commitment to security and disaster recovery planning ensures business resilience.
Services
IT Support
Network Support
Cloud Solutions
Hybrid Cloud
Business Continuity
VoIP Phone Systems
Details
- Year established: 1999
Highlights and features
- We have over 24 years of experience in IT support for SMEs.
- Our tailored solutions adapt to your business's specific needs.
- We provide 24/7 support for uninterrupted operations.
- Our team holds Microsoft Small Business Partner certification.
- We guarantee cost savings through our IT audit service.
Associations and certifications
- Microsoft Small Business Partner
- ISO 22301:2012
Services
IT Support
Our IT support ensures seamless operations for SMEs through 24/7 remote and on-site assistance. We provide rapid troubleshooting for hardware, software, and network issues, minimizing downtime. Our team proactively monitors systems to prevent disruptions while offering personalized helpdesk services for staff. This approach allows businesses to focus on core activities without IT concerns.
Cloud Solutions
Cloud Solutions enable businesses to access applications and data securely from any location. We design hybrid or full-cloud infrastructures tailored to your scalability and security needs. Benefits include reduced IT costs, automatic software updates, and enhanced collaboration tools. Our Microsoft-certified experts ensure smooth migration and ongoing support for optimal performance.
Business Continuity
Business Continuity planning protects against operational disruptions through robust recovery strategies. We assess risks, implement backup systems, and design rapid recovery protocols for incidents like cyberattacks or hardware failures. Our ISO 22301-aligned solutions ensure minimal downtime and data loss, maintaining critical business functions during crises.
Network Support
Network Support covers installation, monitoring, and maintenance of secure IT infrastructures. We optimize LAN/WAN configurations, manage firewalls, and ensure end-to-end security for data transmission. Regular audits identify vulnerabilities, while our technicians provide immediate fixes for connectivity issues, guaranteeing reliable network performance across offices.
VoIP Phone Systems
VoIP Phone Systems deliver cost-effective, scalable communication solutions with crystal-clear call quality. We deploy hosted PBX systems featuring auto-receptionists, call routing, and international calling options. Our private network infrastructure ensures reliability, while features like voicemail-to-email integration enhance workplace efficiency for remote and hybrid teams.
Questions
What IT services do you offer for SMEs?
We provide IT support, cloud solutions, network management, business continuity planning, and VoIP phone systems tailored to SME needs.
Do you offer 24/7 emergency IT support?
Yes, our 24/7 support ensures immediate assistance for critical IT issues outside regular business hours.
Which areas do you serve?
We support businesses in London, Surrey, Sussex, and surrounding regions with local service centres.
Are your IT solutions customizable?
Yes, all our services are tailored to match your business's specific requirements and growth plans.
How do you ensure data security?
We implement encryption, firewalls, regular backups, and ISO 22301-aligned disaster recovery protocols to protect your data.
Can you help with cloud migration?
Yes, our Microsoft-certified team provides secure cloud migration, hybrid cloud setups, and ongoing management services.
Videos
