Business Details
10 Years
experience
Expert IT Services in Worthing
Established in 2016, AC Tech Solutions is a family-run IT solutions company based in Worthing, West Sussex. With over 25 years of industry experience, our director Andy Collinson began his technology journey in the 1980s and held senior IT roles at major logistics companies before founding our business. We specialise in providing comprehensive IT support for both home and business users, offering on-site repairs, workshop services, and secure remote assistance. Our philosophy centres on honest, reliable service with clear communication, prioritising customer satisfaction through technical expertise and straightforward advice. We deliver virus removal, network setup, hardware upgrades, data backup solutions, and technology training tailored to individual needs.Our capped repair costs and no-call-out-fee policy ensure transparent pricing, while our remote support service extends assistance to clients worldwide. Customer testimonials highlight our ability to resolve complex technical challenges, including whole-home network installations and garden Wi-Fi solutions. We maintain strict security protocols for remote access and provide free initial consultations to address technology concerns. Our workshop repairs carry a maximum charge of 99, with on-site services billed at 30 per hour. We pride ourselves on making modern technology accessible and manageable for all users.
Services
On-site Computer Repair
Remote IT Support
Virus Removal
Network Setup
Data Backup
Technology Training
Hardware Upgrades
Computer Tune-ups
Details
- Year established: 2016
Highlights and features
- 25+ years of professional IT experience
- No call-out fees for local services
- Secure remote support available globally
- Workshop repairs capped at 99 maximum
- Free technical advice and consultations
What people say
Exceptional Service
Friendly and reliable
Marvel at solving problems
Wifi in the garden
Marvellous internet speeds
Services
On-site Computer Repair
Professional computer repair service visiting homes and businesses in Worthing and West Sussex. Technicians resolve hardware and software issues at your location with transparent pricing. Customers pay only for time spent plus parts at cost price.
Remote IT Support
Secure remote computer support accessible from anywhere worldwide. Technicians connect via encrypted sessions to fix viruses, optimise performance, and install software. Pricing starts at 25 with maximum charge of 60 for extended sessions.
Workshop Computer Repair
Fixed-cost computer repairs conducted in our workshop with maximum charge of 99. Service includes regular progress updates and return of devices to customers' locations upon completion.
People
Andy Collinson
Director
Andy has worked in IT since the 1980s, previously serving as IT Director for Joint Retail Logistics (M&S Plc). With over 25 years' experience, he specialises in computer repairs, network implementation, and IT project management.
Questions
What IT services do you offer for home users?
We provide computer repairs, virus removal, network setup, data backup, and technology training for home users in Worthing and surrounding areas.
Can you help with business IT requirements?
Yes, we support businesses with network implementation, system maintenance, and technology solutions tailored to commercial needs.
Do you charge call-out fees?
No, we offer free on-site visits for local customers in Worthing and West Sussex.
What are your repair pricing options?
Workshop repairs cost up to £99, on-site services at £30/hour, and remote support from £25 to £60.
Can you provide remote assistance?
Yes, we offer secure remote IT support sessions accessible from anywhere with internet connectivity.
