Business Details
21 Years
experience
Emergency
services
Trusted IT Support Services in Sussex, Surrey, Kent & London
Established in 2005, Netsense I T Simplified has emerged as a trusted Microsoft Silver Partner specialising in comprehensive IT support solutions for businesses across Sussex, Surrey, Kent and London. Our team of cyber security experts delivers fully managed IT services, 24/7 monitoring and tailored technology solutions designed to maximise business productivity. With proven expertise in cloud infrastructure, VoIP systems and business continuity planning, we ensure seamless operations for clients ranging from local enterprises to international organisations with offices in Australia.Our proactive approach combines cutting-edge technology with rapid response times, maintaining 99% system availability through rigorous monitoring that identifies and resolves issues before they impact operations. Backed by 19 years of industry experience, we provide strategic IT consultancy that aligns technology investments with business objectives while maintaining strict compliance with data protection standards.
Services
IT Support
Cloud Services
VoIP Systems
Cyber Security
24/7 Monitoring
Network Management
Data Backup
Server Maintenance
Business Continuity
Technology Consultancy
Details
- Year established: 2005
Highlights and features
- We offer 24/7 proactive system monitoring with five-minute check intervals
- Our team holds 19 years of combined IT support expertise since 2005
- We provide tailored solutions for businesses with global operations
- We guarantee rapid response times for all support requests
- Our infrastructure combines cloud and physical servers for optimal reliability
Associations and certifications
- Microsoft Silver Partner
What people say
Excellent service
Reliable support
Rapid problem resolution
Expert technical knowledge
Proactive maintenance
Services
Fully Managed IT Support
Our comprehensive IT management service handles all aspects of business technology infrastructure. We provide continuous system monitoring, proactive maintenance and immediate support response to ensure maximum uptime. With tailored solutions for businesses of all sizes, our service includes server management, network security and user support to maintain seamless operations across multiple locations.
Cloud Services
We deliver scalable cloud infrastructure solutions combining local and off-site data storage. Our services include Microsoft 365 integration, online backup systems and virtual server management. By partnering with leading providers while maintaining our own redundant infrastructure, we ensure secure, cost-effective cloud solutions that adapt to evolving business requirements while maintaining data accessibility.
VoIP Services
Our VoIP solutions provide modern communication systems with cost-saving benefits. Offering hosted and on-premise options, our service includes SIP trunks and small office solutions. We conduct site assessments to ensure optimal implementation, providing demonstration systems to test connectivity and features before deployment while maintaining low total cost of ownership.
24/7 Monitoring
Our round-the-clock monitoring system checks critical infrastructure every five minutes. Using advanced alert systems and real-time status displays, we identify and resolve potential issues before they affect operations. This proactive approach maintains 99% system availability while providing detailed performance insights to optimise IT infrastructure efficiency.
Cyber Security
We implement comprehensive security measures protecting business data across all locations. Our solutions include threat detection, access control and security consultancy to safeguard against evolving cyber risks. By combining proactive monitoring with regular security audits, we ensure robust protection for businesses operating in multiple countries with complex IT environments.
Questions
What areas do you provide IT support in?
We support businesses throughout Sussex, Surrey, Kent and London, with clients across the UK and international operations in Australia.
Do you offer 24/7 IT support?
Yes, our 24/7 monitoring and rapid response service ensures immediate assistance for critical IT issues at any time.
What cloud solutions do you provide?
We offer Microsoft 365 integration, online backup systems, virtual servers and hybrid cloud solutions tailored to business requirements.
How do you handle emergency IT issues?
All support requests receive immediate attention with priority based on business impact, ensuring minimal operational disruption.
Can you support international businesses?
Yes, we manage global IT infrastructure for clients with offices in multiple countries, including Australia.
What makes your IT support different?
Our proactive monitoring, rapid response times and tailored solutions combine with 19 years of experience to deliver reliable, business-focused IT support.
