Business Details
2 Years
experience
Emergency
services
Your Trusted IT Support Partner in Towcester
Established over 25 years ago, Spencer Micro has built a reputation as a trusted provider of comprehensive IT solutions in Towcester and surrounding areas. Our expertise spans hardware and software repair, system upgrades, data recovery, and custom-built gaming PCs, catering to both businesses and individuals. With a fully equipped repair workshop and remote support capabilities, we prioritise confidentiality, reliability, and rapid response times. Our team combines technical proficiency with a client-focused approach, ensuring systems are maintained with minimal disruption to operations. We offer transparent pricing with a 'no fix, no fee' guarantee, supported by free initial advice to help clients make informed decisions.Our round-the-clock availability ensures critical IT issues are addressed promptly, while our custom-built systems are tailored to meet specific professional or gaming requirements. Client testimonials consistently highlight our professionalism, technical expertise, and exceptional customer service. We maintain strict adherence to data protection standards, handling sensitive information with the utmost care. Our service portfolio continues to evolve in line with technological advancements, ensuring clients receive up-to-date solutions. This combination of experience, technical capability, and customer-centric values positions Spencer Micro as a dependable partner for all IT needs.
Services
IT Support
Computer Repair
Data Recovery
Gaming PC Builds
System Upgrades
Remote Assistance
Server Maintenance
Virus Removal
Email Setup
Network Solutions
Details
- Year established: 2024
Highlights and features
- Over 25 years of industry experience
- No fix, no fee guarantee
- Immediate free technical advice
- 24/7 emergency response capability
- Custom-built systems to specification
What people say
Excellent service
Timely assistance
Highly recommended
Incredibly knowledgeable
Life saver
Services
Data Recovery
Specialised recovery of lost or corrupted data from various storage devices. Utilising advanced techniques to retrieve critical business information and personal files. Available for both hardware failures and software-related data loss incidents.
Gaming PC Builds
Tailored high-performance gaming systems built to individual specifications. Comprehensive component selection and optimisation for maximum gaming performance. Includes post-build technical support and system fine-tuning services.
Remote IT Support
Immediate troubleshooting through secure remote connections. Resolves software issues and configuration problems without physical site visits. Available 24/7 for urgent business continuity requirements.
Server Maintenance
Comprehensive server upkeep and network optimisation services. Regular health checks, security updates, and performance tuning for business IT infrastructure. Minimises downtime through proactive maintenance strategies.
Hardware Upgrades
Performance improvements through component upgrades and system optimisation. Covers RAM, storage, graphics cards, and complete system overhauls. Extends equipment lifespan while enhancing operational efficiency.
People
Sean
Lead Technician
Certified IT professional with 25 years' experience in hardware/software solutions. Specialises in complex data recovery and custom system builds. Recognised for rapid problem resolution and client-focused service delivery.
Questions
What IT services do you offer for businesses?
We provide comprehensive business IT support including server maintenance, network solutions, hardware/software repairs, and 24/7 emergency assistance.
Can you recover data from failed storage devices?
Yes, our specialist data recovery service handles failed hard drives, SSDs, and other storage media with a no fix/no fee guarantee.
Do you offer remote technical support?
Yes, we provide secure remote assistance for software issues and system configuration problems, available 24/7 for urgent requirements.
What gaming PC customisation options are available?
We build fully custom gaming rigs with component selection tailored to performance requirements and budget specifications.
How quickly can you respond to IT emergencies?
Our 24/7 emergency service typically responds within 30 minutes for critical business continuity issues.
Do you provide warranties on repairs?
Yes, all repairs carry a 12-month warranty covering both parts and labour, with extended options available.