Business Details
20 Years
experience
Emergency
services
Your Trusted IT Partner for Digital Transformation
Empowered S.M.S has been delivering transformative IT solutions since 2006, establishing itself as a leading independent provider in the UK. Our expertise spans managed IT services, cloud solutions, cybersecurity, and infrastructure consulting, underpinned by a commitment to driving technological advancement for clients. With a proven track record in global IT transformation projects, we combine technical excellence with a client-centric approach to deliver measurable outcomes.Our virtual team model ensures scalable, cost-effective support while maintaining rigorous security standards and industry accreditations. By prioritising long-term partnerships and innovation, we empower organisations to navigate complex challenges and future-proof their operations.
Services
IT Consultancy
Managed Infrastructure
Cybersecurity
Cloud Migration
IoT Solutions
Network Support
Smart Automation
Data Centre Services
Flexible Resourcing
Meraki Management
Details
- Year established: 2006
Highlights and features
- We have over 18 years of experience in enterprise IT transformation
- Our team includes Meraki-certified specialists and security-accredited engineers
- We operate a 24/7 network operations centre for proactive monitoring
- Our virtual team model reduces costs while maintaining service quality
- We deliver nationwide support with SLA-backed response times
What people say
Proven expertise
Reliable delivery
Technical specialists
Excellent support
Successful outcomes
Services
IT Professional Services
Our IT consultancy combines technical expertise with strategic planning to deliver infrastructure projects on time and budget. We provide presales support, network audits, and project management services for enterprise clients. With security-cleared engineers and a proven delivery framework, we ensure technology solutions align with business objectives while maintaining compliance standards.
Managed IT Infrastructure
This service offers comprehensive management of network and data centre assets with 24/7 monitoring capabilities. We provide SLA-backed support for Meraki, Cisco, and multi-vendor environments, including proactive maintenance and rapid incident resolution. Our engineers ensure optimal performance of firewalls, switches, and wireless systems across UK and European locations.
Smart Support Services
Our tiered support desk provides 24x365 technical assistance with response times as fast as one hour. Services include remote diagnostics, on-site engineering, and change management. The MyOrderWork platform enables real-time tracking of service requests and automated reporting for improved operational transparency and accountability.
IoT Professional Services
We design and manage IoT networks for connected devices, ensuring data availability and system reliability. Our services cover smart engineering, fog computing, and real-time data analysis. With nationwide deployment capabilities, we support large-scale IoT implementations across logistics, healthcare, and industrial sectors.
Flexible Resourcing Services
This service provides access to a pool of pre-vetted IT specialists for project-based work. Our virtual team approach offers scalable resources with IR35 compliance and milestone billing. Services include embedded engineering teams, temporary project managers, and on-demand technical consultants for network and infrastructure projects.
Questions
What IT services does Empowered S.M.S offer?
We provide managed infrastructure, cybersecurity, cloud migration, IoT solutions, and technical consultancy services for enterprise clients.
Do you support businesses outside the UK?
Yes, we deliver IT services across Europe with a network of security-cleared engineers and remote monitoring capabilities.
How quickly can you respond to support requests?
Our SLA-backed services offer response times as fast as one hour with 24/7 availability through our network operations centre.
Can you handle large-scale IT projects?
Yes, we've successfully delivered projects involving over 40,000 devices and multinational infrastructure upgrades using our MyOrderWork platform.
Are your engineers certified in specific technologies?
Our team includes Meraki-certified specialists, Cisco experts, and security-accredited professionals across multiple technical disciplines.
How do you manage service requests?
Our MyOrderWork platform provides real-time booking, automated reporting, and complete visibility of all service engagements and project progress.
