Business Details
16 Years
experience
Emergency
services
Trusted IT Support Services in Milton Keynes
Dragon IS was founded with a clear mission to deliver proactive and trusted IT support to businesses across Milton Keynes and the surrounding regions. Our team of qualified engineers combines technical expertise with a personal approach, ensuring tailored solutions that align with each client's unique needs. With over 15 years of experience supporting growing SMEs, we specialise in managed IT services, cybersecurity, cloud computing, and technology consultancy. Our commitment to transparency is reflected in contracts without hidden costs, with clear explanations of technical issues in plain language.We prioritise building long-term partnerships through 24/7 support, rapid response times, and proactive system monitoring that minimises downtime. Our accreditations and client testimonials from sectors including legal, property, and finance demonstrate our industry authority and dedication to maintaining robust data protection standards. By handling implementation and ongoing maintenance, we enable businesses to focus on their core operations while we ensure their IT infrastructure remains secure and efficient.
Services
Managed IT Services
Outsourced IT Support
Cloud Computing
Cyber Security
Technology Consultancy
Cloud Telephony
AI Implementation
Data Recovery
IT Relocation
Dark Web Monitoring
Details
- Year established: 2010
Highlights and features
- We offer 24/7 IT support with rapid response times
- Our engineers hold industry-recognised certifications
- We implement proactive system monitoring to prevent issues
- Transparent pricing with no hidden costs
- Tailored solutions for legal, property, and finance sectors
What people say
Second to none service
Superb customer service
Highly proactive support
Excellent company to work with
Never any faults encountered
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of business systems across Milton Keynes and surrounding areas. This proactive approach prevents downtime through remote monitoring, cybersecurity management, and rapid on-site support when required. Businesses benefit from predictable costs and guaranteed response times under SLA agreements.
Cyber Security
We deliver comprehensive cybersecurity solutions including threat prevention, data encryption, and staff training programs. Our services help businesses achieve Cyber Essentials accreditation while protecting against malware, phishing attacks, and data breaches through advanced firewall configurations and regular security audits.
Cloud Computing
Our cloud services enable businesses to transition to secure, scalable infrastructure with options for hybrid or full cloud migration. We implement Microsoft Azure and Office 365 solutions while providing ongoing support for cloud storage, collaboration tools, and virtualised business applications across multiple locations.
Technology Consultancy
We provide strategic technology advice aligned with business objectives, including infrastructure planning and digital transformation roadmaps. Our consultants help implement productivity tools, data management systems, and secure remote working environments tailored to specific industry requirements for legal and financial sectors.
Data Recovery
Our data recovery services offer complete backup solutions with off-site storage and rapid restoration capabilities. We implement automated backup systems with guaranteed recovery times, ensuring business continuity during hardware failures, cyberattacks, or physical disasters affecting client operations.
People
Lionel Naidoo
Managing Director
Lionel co-founded Dragon IS with a vision to deliver proactive IT support. With over 15 years' experience, he leads our engineering team and maintains direct client relationships, ensuring technical excellence and strategic direction align with business needs.
Simon Wright
Co-Founder
Simon established Dragon IS alongside Lionel, bringing extensive IT infrastructure expertise. He oversees service delivery and technical operations, ensuring our solutions maintain industry standards while adapting to evolving technological requirements for SME clients.
Questions
What areas do you cover for IT support?
We provide IT support across Milton Keynes, Northampton, Birmingham, London, and surrounding counties including Buckinghamshire, Bedfordshire, and Hertfordshire with nationwide coverage available.
Do you offer 24/7 emergency support?
Yes, our managed IT services include 24/7 monitoring and emergency response with guaranteed rapid technician dispatch for critical business systems failures or security incidents.
What business sectors do you specialise in?
While supporting diverse SMEs, we specialise in technology solutions for legal practices, property firms, financial services, and professional organisations with tailored compliance and data security measures.
Can you help with cloud migration?
Yes, we assist businesses with cloud migration to platforms like Microsoft Azure and Office 365, including planning, implementation, staff training, and ongoing support for secure cloud operations.
Do you provide cybersecurity assessments?
We offer free IT assessments that include cybersecurity evaluations, helping businesses identify vulnerabilities and implement appropriate protections including staff training and technical safeguards.
What accreditations do your engineers hold?
Our team maintains industry-recognised certifications covering Microsoft technologies, cybersecurity standards, and network infrastructure, ensuring technical competence across all services we deliver to clients.
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