Business Details
Emergency
services
Trusted IT Support & Solutions for Business Growth
NewGen IT Services has been delivering smarter, cost-effective IT solutions for businesses since its founding over a decade ago. As a family-run company, we prioritise efficiency, flexibility, and long-lasting customer relationships, ensuring our clients receive tailored support across IT hardware, cloud solutions, cyber security, and connectivity. With combined expertise exceeding 15 years, our dedicated engineers provide remote and on-site services across Northamptonshire, Bedfordshire, Leicestershire, and Cambridgeshire, alongside nationwide remote support.Our commitment to transparency, proactive problem-solving, and client-centric values has earned us trusted partnerships with businesses of all sizes, including international teams relying on our 24/7 system management. Recognised for our responsiveness and technical excellence, we guarantee reliable IT infrastructure to drive business growth.
Services
IT Support
Hardware
Cloud Solutions
Cyber Security
Connectivity
VoIP Solutions
Broadband
AV Cabling
Managed IT
Data Cabling
Highlights and features
- We offer 15+ years of combined IT expertise across hardware, cloud, and cyber security.
- Our team provides same-day service within an hour of Northamptonshire.
- Dedicated account directors ensure personalised IT strategy alignment.
- 24/7 server and workstation monitoring guarantees uninterrupted operations.
- Remote and on-site support options tailored to business scalability needs.
What people say
Exceptional service
Proactive and hardworking team
24/7 support
Cost-effective solutions
Heaps of ideas
Services
IT Support
Our fully managed IT services ensure seamless operations with proactive monitoring and rapid issue resolution. Specialising in hardware, software, and network maintenance, we provide remote and on-site support tailored to business scalability. Clients benefit from 24/7 system reliability and dedicated account management to optimise productivity.
Cloud Solutions
Custom cloud solutions enable secure, scalable data storage and collaboration for growing businesses. We implement SaaS, IaaS, and hybrid models with nightly backups and compliance measures. Our services reduce infrastructure costs while ensuring seamless access to critical resources across global teams.
Cyber Security
Comprehensive cyber security services defend against malware, phishing, and data breaches through continuous monitoring and threat detection. We offer UTM systems, staff training, and compliance audits to safeguard sensitive information and maintain operational continuity for businesses of all sizes.
AV and Data Cabling
Future-proof audio-visual and data cabling solutions enhance connectivity and system performance. Our services include Cat 6 cabling, fibre optics, and wireless network optimisation to support high-bandwidth applications. Regular audits ensure compliance and minimise downtime risks for modern workplaces.
Hardware Provision
End-to-end hardware solutions cover procurement, installation, and maintenance of PCs, servers, and peripherals. We source leading brands and manage logistics to ensure timely deployment. Clients receive competitive pricing and next-day delivery to sustain operational demands.
People
Suraj Dholakia
Managing Director
Suraj leads NewGen IT Services with 19 years of industry experience in sales and business development. His strategic vision focuses on client-centric IT solutions, ensuring technical excellence and operational efficiency. A dedicated leader, he drives team performance while balancing family life with three children.
Jessica Dholakia
Finance Manager
Jessica manages financial operations with expertise in accounting and client relations. She ensures transparent billing processes and timely resolution of supplier queries. A mother of three, she balances professional responsibilities with a passion for reading and travel.
Questions
What IT services does NewGen offer?
We provide IT support, hardware, cloud solutions, cyber security, VoIP, broadband, and AV/data cabling tailored to business needs.
Do you serve businesses outside Northamptonshire?
Yes, we offer remote IT support nationwide and on-site services in Bedfordshire, Leicestershire, and Cambridgeshire.
Are your IT systems monitored 24/7?
Yes, our managed services include continuous server and workstation monitoring to prevent downtime.
Can you help with urgent IT issues?
We provide same-day emergency support within an hour of Northamptonshire for critical IT failures.
Do you offer customised IT packages?
Yes, we design bespoke support plans including Monitored, Block Hours, Advance, and Ultimate packages.
Videos
