Business Details
23 Years
experience
Emergency
services
Trusted IT Managed Services Provider in Hampshire
Matrix IT has been delivering comprehensive IT solutions since 2003. Based in Fareham, we specialise in managed IT services, cybersecurity, and cloud technology for businesses across Hampshire, Dorset, Wiltshire, and Sussex. Our team of UK-based engineers holds ISO27001, ISO9001, and Cyber Essentials Plus accreditations, ensuring rigorous security and service excellence. As a Microsoft Solutions Partner, we provide tailored technology strategies aligned with business objectives, offering 24/7 remote monitoring and emergency support.With over two decades of experience, we transform complex IT challenges into reliable tools that drive business growth. Client testimonials highlight our professionalism, reliability, and seamless service delivery, including rapid implementation of critical infrastructure upgrades. Our approach combines technical expertise with a deep understanding of business needs, ensuring technology becomes an invisible enabler of success.
Services
Managed IT Services
Cyber Security
Cloud Migration
Microsoft 365 Migration
IT Strategy
VoIP Phone Systems
Data Backup
Dark Web Monitoring
Details
- Year established: 2003
Highlights and features
- 20+ years' experience in IT managed services
- Dual ISO27001 and ISO9001 accreditations
- 24/7 remote monitoring and emergency support
- Microsoft Solutions Partner status
- UK-based technical experts with local market knowledge
Associations and certifications
- ISO27001
- ISO9001
- Cyber Essentials Plus
- Microsoft Solutions Partner
What people say
Handled everything
Professional and reliable
Fast response time
No disruption
Proven themselves
Services
Managed IT Services
Our managed IT services provide continuous system monitoring, proactive maintenance, and rapid response support. With 24/7 remote surveillance and patch management, we prevent issues before they disrupt operations. Businesses benefit from predictable costs, scalable solutions, and UK-based engineers who act as an extension of their internal IT teams.
Cyber Security
Comprehensive cyber security protection includes dark web monitoring, threat detection, and ISO27001-compliant data protection. Our certified experts implement robust defences against attacks while ensuring Cyber Essentials accreditation. Services combine advanced technology with human expertise to safeguard business-critical information and maintain regulatory compliance.
Cloud Migration
We facilitate seamless transitions to cloud infrastructure with tailored migration strategies. As Microsoft Solutions Partners, we specialise in hybrid, public, and private cloud implementations. Our approach ensures business continuity during migration while optimising scalability, collaboration tools, and secure remote access for modern work environments.
Microsoft 365 Migration
Our Microsoft 365 migration service personalises license allocation and system configuration to match organisational needs. Through rigorous testing and phased implementation, we ensure minimal downtime while enabling advanced collaboration features. Post-migration support includes staff training and integration with existing business processes.
IT Strategy
We develop IT strategies aligned with business objectives through comprehensive infrastructure audits and future planning. Our ITIL-certified project managers deliver roadmap creation, capability assessments, and technology integration that transforms IT into a strategic business enabler while maintaining operational efficiency.
People
Nic Cronin
Chairman
Co-founder of Matrix IT in 2003, Nic brings over two decades of leadership in delivering IT solutions. He oversees strategic direction while maintaining focus on technical excellence and client satisfaction across southern England.
Lou Gascoigne
Operations Director
Responsible for day-to-day operations, Lou ensures service delivery excellence across all technical departments. With extensive experience in managed services, he maintains Matrix's ISO-accredited service standards and operational efficiency.
Steve Carnell
Commercial Director
Leading business development, Steve connects Matrix's technical capabilities with client needs. His focus on relationship-building has expanded the company's reach across multiple sectors in southern England.
Kev Penny
Technical Director
As Technical Director, Kev oversees all engineering teams and technology implementations. His expertise in cybersecurity and cloud solutions ensures Matrix maintains cutting-edge technical capabilities and Microsoft Partner status.
Questions
What IT services do you offer?
We provide managed IT services, cybersecurity solutions, cloud migration, Microsoft 365 implementation, and IT strategy consulting for businesses in southern England.
Which areas do you serve?
We support businesses across Hampshire, Dorset, Wiltshire, and Sussex from our Fareham headquarters.
Are you Microsoft certified?
Yes, we are a Microsoft Solutions Partner with specialist accreditation for delivering Microsoft 365 and cloud technology solutions.
Do you offer emergency IT support?
Yes, we provide emergency on-site response and 24/7 remote monitoring to address critical IT issues promptly.
What security accreditations do you hold?
We maintain ISO27001 information security certification, ISO9001 quality standards, and Cyber Essentials Plus accreditation.
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