Business Details
21 Years
experience
Expert IT Support & Custom Gaming PCs in Sheffield
Established with a commitment to delivering reliable and accessible technology solutions, we specialise in high-spec gaming PC builds and console repairs across Sheffield and surrounding areas. Our team brings over two decades of experience in providing jargon-free technical support for both home users and small businesses. We pride ourselves on simplifying complex processes, whether you're constructing a custom gaming PC or resolving hardware issues. Our services include same-day repairs, a no-fix no-fee guarantee, and a comprehensive 12-month warranty on all work.With a track record of over 2,000 satisfied customers and a 98% success rate, we maintain transparent pricing with no hidden fees. Our in-store service model ensures direct communication with our experts, while remote support options remain available for immediate assistance. We combine technical expertise with customer-centric service, offering educational PC building workshops for young enthusiasts. Our approach focuses on clear diagnostics, efficient problem-solving, and long-term customer relationships built on trust and technical excellence.
Services
Data Recovery
Virus Removal
SSD Upgrade
System Diagnostics
OS Re-Installation
RAM Upgrade
Custom PC Builds
Console Repairs
PC Workshops
Remote Support
Details
- Year established: 2005
Highlights and features
- We offer same-day repairs with remote support available immediately
- Our no-fix no-fee guarantee ensures complete confidence
- 12-month warranty covers all repairs and upgrades
- Transparent pricing with no hidden fees or surprise charges
- Over 20 years of technical expertise solving complex computer problems
What people say
No nonsense service
Professional advice
Great price
Quick turnaround
Expert knowledge
Services
Data Recovery
We recover lost files and photos from corrupted drives and USB devices. Our specialists use secure methods to retrieve your important data quickly. This service is ideal for both personal and business customers facing unexpected data loss, providing reliable solutions for digital media recovery.
Virus Removal
Our technicians eliminate viruses and malware while preserving your files. We implement protective measures to prevent future infections. This service ensures your system's security remains intact, with comprehensive checks to identify and remove all malicious components from your devices.
SSD Upgrade
Upgrade to a Solid State Drive for faster boot times and improved performance. We replace traditional hard drives with modern SSDs, significantly enhancing your device's responsiveness. This service is recommended for systems showing signs of aging or performance degradation.
System Diagnostics
We perform complete health checks to identify system issues. Our diagnostic process pinpoints hardware and software problems without guesswork. This service provides clear recommendations for resolving technical difficulties, helping you make informed decisions about necessary repairs.
OS Re-Installation
Fresh operating system installation restores your device to like-new condition. We handle complete system rebuilds including updates and driver setup. This service resolves persistent software issues while maintaining your important data integrity throughout the process.
Questions
What services do you offer?
We provide PC repairs, custom gaming PC builds, console repairs, data recovery, virus removal, hardware upgrades, and educational PC building workshops for ages 12+.
How quickly can you complete repairs?
Most repairs are completed same-day or within 24 hours. Remote support is available immediately for urgent software issues and diagnostics.
Do you offer any guarantees?
Yes, we provide a 12-month warranty on all repairs and upgrades, plus a no-fix no-fee guarantee for complete peace of mind.
What areas do you serve?
We operate in Sheffield and surrounding areas, offering both in-store and remote support options for customer convenience.
How do you handle pricing?
We use transparent pricing with no hidden fees. We always provide a quote before starting work, ensuring clear cost communication.
What is your PC building workshop?
Our educational workshop helps ages 12+ build custom gaming PCs under expert guidance, combining technical learning with hands-on experience in our Sheffield store.
