Business Details
Trusted Computer & Network Support in Stockport
Established by Tim Otten, our business delivers comprehensive computer and network support services tailored to both domestic and SME clients. With extensive experience in national corporate networks for major banks, international retailers like Tesco, and e-commerce companies, we combine technical expertise with practical problem-solving. Our qualifications include MCP, MCTS, MCITP, and CCNA certifications, ensuring professional standards across Windows, Linux, virtualisation, and cybersecurity solutions. We operate on a mobile basis, covering Stockport and a 20-mile radius, offering on-site repairs, network configuration, and IT consultancy.Our services span hardware upgrades, virus removal, broadband setup, cloud solutions, and bespoke software development. We prioritise client education, providing training for Windows, Mac, and Linux systems, alongside remote support for convenience. Our commitment to transparency is reflected in our recommended software list, which includes open-source tools for security and efficiency. Backed by a proven track record in high-security network design and infrastructure implementation, we aim to deliver reliable, cost-effective IT solutions tailored to individual client needs.
Services
Computer Repair
Network Support
Virus Removal
Cloud Solutions
IT Consultancy
Hardware Upgrades
Broadband Setup
Cybersecurity
Remote Support
Computer Training
Highlights and features
- We offer 20+ years of experience in corporate and SME IT infrastructure
- Our team holds industry-recognised certifications including CCNA and MCITP
- We provide mobile on-site support within a 20-mile radius of Stockport
- Our expertise spans high-security network design and cloud integration
- We implement proven vulnerability management practices based on current threat intelligence
Associations and certifications
- MCP
- MCTS
- MCITP
- Cisco Certified Network Associate
Services
Computer Repair
Specialised diagnostics and repair for desktops and laptops including motherboard issues, power failures, and component replacement. We handle mechanical hard disk problems, overheating systems, and peripheral connectivity challenges. Our engineers implement stress testing protocols to verify system stability post-repair.
Network Support
Comprehensive wired and wireless network solutions covering router configuration, firewall setup, and network segmentation. We implement high-availability backup links, demilitarised zones, and secure remote access solutions. Our expertise includes enterprise-grade network infrastructure design and troubleshooting.
Virus Removal
Professional malware eradication using industry-standard tools and manual threat hunting techniques. We remove viruses, spyware, ransomware, and trojans while preserving critical data. Post-removal security hardening includes firewall configuration and vulnerability patching.
Cloud Solutions
Microsoft 365 and Azure integration with on-premise infrastructure, including Active Directory synchronisation. We configure cloud storage solutions, implement hybrid cloud environments, and provide migration support from traditional servers to cloud platforms.
IT Consultancy
Expert guidance on IT infrastructure development, cybersecurity best practices, and technology procurement. We offer network design specifications, system architecture planning, and implementation of secure remote working solutions tailored to business requirements.
People
Tim Otten
Owner
Certified IT professional with 20+ years' experience supporting major banks, Tesco, and e-commerce companies. Holds MCP, MCITP, and CCNA qualifications. Specialises in network security, system architecture, and enterprise IT solutions.
Questions
What computer services do you offer?
We provide hardware repairs, network configuration, virus removal, cloud integration, cybersecurity solutions, and IT consultancy for both domestic and business clients.
Do you cover my area?
Based in Stockport, we offer on-site support within a 20-mile radius covering Cheshire and Greater Manchester areas.
Can you help with business IT systems?
Yes, we specialise in SME IT support including network infrastructure, cloud solutions, cybersecurity implementation, and system maintenance for businesses.
What qualifications do you have?
Our certifications include Microsoft MCP, MCITP Enterprise Administrator, and Cisco CCNA, with extensive experience in corporate IT environments.
Do you offer remote support?
Yes, we provide remote assistance for software issues, system configuration, and troubleshooting alongside our on-site services.
How do you handle security threats?
We implement firewall protection, vulnerability management, and malware removal using industry-standard tools and current threat intelligence.
