Business Details
18 Years
experience
Your Trusted IT Partner in Southampton
Established in 2008, Century IT Services has built a reputation as a trusted provider of comprehensive IT solutions for businesses across Hampshire, Dorset, Wiltshire, and West Sussex. Our team of certified professionals combines over three decades of industry experience with cutting-edge technology to deliver tailored IT support, cloud services, and cybersecurity solutions. We prioritise customer relationships, treating each client's business as an extension of our own, ensuring seamless integration and long-term partnership. Our commitment to excellence is demonstrated through proactive monitoring, rapid response times, and a customer-first ethos that has earned us a 100% client retention rate.We specialise in managed IT services, Microsoft 365 implementation, cyber security compliance, and infrastructure upgrades, serving businesses of all sizes with a consistent, approachable team. Our local presence allows us to understand regional business challenges while maintaining national service standards. With Cyber Essentials accreditation and partnerships with leading technology providers, we ensure our clients' IT systems remain secure, efficient, and future-ready. Our service model combines AI-enhanced monitoring with human expertise to deliver predictable, cost-effective IT solutions that support business growth and operational continuity.
Services
Managed IT Services
Cloud Solutions
Cyber Security
IT Support
Network Infrastructure
Data Backup
VoIP Systems
IT Consultancy
Server Management
Disaster Recovery
Details
- Year established: 2008
Highlights and features
- Over 34 years combined experience in managed IT services
- Microsoft Certified Specialists with tailored technology solutions
- Local presence with in-depth understanding of regional business needs
- 100% customer retention rate through consistent, personalised service
- Cyber Essentials accredited for enhanced security compliance
Associations and certifications
- Cyber Essentials
What people say
Outstanding responsiveness
Expert technical knowledge
Proactive problem solving
Reliable long-term partner
Excellent communication
Services
Managed IT Services
Our fully managed IT services provide continuous monitoring, proactive maintenance, and 24/7 support for business continuity. We handle system updates, security patches, and performance optimisation while offering guaranteed response times. This service includes AI-powered monitoring tools that detect and resolve issues before they impact operations, ensuring maximum uptime for businesses across Hampshire and surrounding counties.
Cloud Solutions
We deliver tailored Microsoft 365 implementations and cloud infrastructure solutions with seamless integration. Our services include email hosting, data storage, and application migration with enterprise-grade security. Businesses benefit from scalable resources, remote access capabilities, and automated backups to UK-based data centres, ensuring compliance with data protection regulations while maintaining operational flexibility.
Cyber Security
Our cybersecurity solutions combine advanced threat detection with compliance management for GDPR and PCI standards. We implement managed antivirus systems, network firewalls, and data encryption while providing Cyber Essentials accreditation support. Regular security audits and staff training programs help businesses mitigate risks from phishing, ransomware, and other cyber threats.
IT Support
We offer multi-channel IT support including remote diagnostics, telephone assistance, and onsite visits across southern England. Our team provides hardware/software troubleshooting, network configuration, and system optimisation with guaranteed service level agreements. Businesses receive priority support through our ticketing system and direct contact channels for rapid issue resolution.
Network Infrastructure
Our network installation services cover server deployment, structured cabling, and wireless infrastructure for businesses of all sizes. We design scalable solutions using CAT6 cabling, fibre optics, and secure Wi-Fi systems while ensuring compatibility with existing equipment. Projects include full lifecycle management from consultation to implementation and ongoing maintenance.
People
Paul Marsh
Director
With 34 years in managed IT services and Microsoft certification, Paul leads strategic direction while maintaining technical expertise. His leadership ensures service excellence across all client engagements.
Rick Burt
Director
A technology specialist with expertise in network security and remote access solutions, Rick brings 20+ years of experience in enterprise IT infrastructure development and implementation.
Darren Robertson
Director
Darren oversees technical operations with MCSE certification and extensive experience in server management and business-critical IT systems implementation for diverse industry sectors.
Daniel Cooper
Service Delivery Team Leader
With eight years at Century IT, Daniel manages the support team while maintaining technical certifications in network security and IT service management frameworks.
Connor Britton
IT Support Professional
A recent graduate with dual expertise in computer networks and business IT support, Connor provides frontline technical assistance while pursuing advanced networking qualifications.
Questions
What areas do you cover?
We provide IT services across Hampshire, Dorset, Wiltshire, and West Sussex, with our headquarters in Southampton.
Are you Cyber Essentials accredited?
Yes, we hold Cyber Essentials accreditation and can help businesses achieve compliance with security standards.
Do you offer 24/7 support?
Our standard support hours are weekday business hours, with emergency response available for critical issues.
What IT services do you specialise in?
We specialise in managed IT services, cloud solutions, cybersecurity, network infrastructure, and Microsoft 365 implementation.
How do you handle data backups?
We implement automated offsite backups to UK data centres with daily monitoring and retention periods up to 12 months.
Can you help with GDPR compliance?
Yes, we provide guidance on data protection requirements and implement technical measures to support GDPR compliance.
