Business Details
22 Years
experience
Emergency
services
Expert IT Services in London
Established in 2004, IT Specialists has built a reputation as a trusted provider of comprehensive IT solutions for both residential and commercial clients across London. With over 10,000 satisfied customers in Richmond, Kew, Chiswick, Sheen, Barnes, and surrounding areas, we combine technical expertise with personalized service to address all technology needs. Our team of certified professionals delivers rapid repairs for Windows PCs, Apple Macs, smartphones, and tablets, alongside business IT support, cloud backup solutions, network installations, and cybersecurity services.We prioritize customer satisfaction through transparent communication, competitive pricing, and a commitment to resolving complex technical issues efficiently. Our 4.9 rating from 189 Google reviews reflects our dedication to maintaining industry-leading standards while adapting to evolving technological demands.
Services
Windows PC Repair
Apple Mac Repair
Business IT Solutions
Cloud Backup Services
Smartphone Repairs
Network Installation
Virus Removal
Website Design
Software Tuition
CCTV Installation
Details
- Year established: 2004
Highlights and features
- Established in 2004 with 10,000+ satisfied customers
- Certified engineers with expertise in all major platforms
- Same-day repairs and 24/7 emergency support
- Transparent pricing with no hidden fees
- Award-winning website design and cloud solutions
What people say
Fast, professional and friendly
Excellent service with iPhone repair
Highly recommended for IT services
Trusted for over 10 years
Outstanding electrical services
Services
Windows PC Repair
We diagnose and repair all Windows PC issues including hardware failures, software glitches, and malware infections. Our engineers install components, optimise performance, and recover lost data. With support for Windows 11 down to Windows 98, we ensure systems run efficiently through regular maintenance and updates.
Apple Mac Repair
Specialist repairs for iMacs, MacBooks, and iOS devices covering hardware replacements, OS troubleshooting, and performance upgrades. We handle hard drive failures, RAM issues, and screen repairs while preserving data integrity. Our technicians support macOS versions from Ventura to legacy systems.
Cloud Backup Solutions
Secure cloud backup services for home and business users protect against data loss from hardware failure or accidental deletion. We implement hybrid local-cloud systems with encryption, enabling remote access while ensuring compliance with security standards for sensitive information.
Business IT Support
Comprehensive IT management for businesses including network security, server maintenance, and 24/7 helpdesk support. We provide Office 365 integration, SharePoint customisation, and Cyber Essentials certification assistance to safeguard operations and ensure regulatory compliance.
Smartphone Repairs
Express repair service for iPhones, Samsung, and Android devices covering screen replacements, water damage recovery, and component repairs. We use genuine parts and diagnostic tools to restore functionality while preserving data on all major smartphone and tablet platforms.
Questions
What IT services do you offer for businesses?
We provide managed IT services, network security, cloud backups, server support, Office 365 management, and cybersecurity solutions tailored to business needs.
Do you repair both Windows and Mac computers?
Yes, we offer comprehensive repair services for all Windows PCs and Apple Mac devices including hardware replacements and software troubleshooting.
Can you help with smartphone screen replacements?
We provide express screen repair services for iPhones, Samsung, and Android devices using high-quality replacement parts and specialist tools.
Do you offer website design services?
Our in-house design studio creates responsive websites, e-commerce platforms, and branding solutions with ongoing management and support options.
What are your emergency support hours?
While standard hours are 9:30-18:00 Mon-Fri, we offer urgent repairs outside these times with prior arrangement for critical issues.