Business Details
18 Years
experience
Emergency
services
Your Trusted IT Support Partner in London
Established in 2008, we have spent 15 years delivering comprehensive IT solutions to businesses across the UK. Our team of 13+ certified experts specialises in managed IT services, advanced cybersecurity, and compliance management, supporting over 300 businesses in optimising their technology infrastructure. We combine technical expertise with strategic planning, offering dedicated IT directors for tailored solutions and implementing automation to streamline operations. Our services include 24/7 monitoring, vendor management, and out-of-hours support, ensuring minimal disruption to client operations.With accreditations including ISO 27001 and Cyber Essentials certification, we maintain rigorous security standards while providing transparent communication and proactive problem-solving. Our approach focuses on building long-term partnerships, offering equipment leasing options and comprehensive training programs to empower clients' teams. Headquartered in London's Leather Market since 2024, we serve businesses nationwide through both remote and on-site support capabilities.
Services
Managed IT Service
Cybersecurity
VoIP Communications
IT Compliance
Project Management
System Monitoring
Disaster Recovery
Cloud Architecture
Vendor Management
Security Training
Details
- Year established: 2008
Highlights and features
- 15+ years of experience in managed IT services
- 300+ businesses supported across the UK
- 13+ certified IT security professionals
- Dedicated IT director for each client
- 24/7 proactive system monitoring
Associations and certifications
- ISO 27001
- ISO 22301
- ISO 9001
- Cyber Essentials
What people say
Speedy assistance
Expert problem-solving
Proactive support
Clear communication
Reliable solutions
Services
Managed IT Service
Our managed IT services provide comprehensive technology solutions for London businesses. With dedicated IT directors and 24/7 system monitoring, we ensure optimal performance and security. Our team handles everything from network management to cloud infrastructure, implementing automated processes that resolve 98% of issues remotely. This proactive approach minimises downtime while maintaining compliance with industry standards like ISO 27001 and Cyber Essentials.
Advanced Cybersecurity
Our cybersecurity solutions protect businesses from evolving digital threats through multi-layered defences. We implement network auditing, penetration testing, and real-time threat detection systems while providing staff training programs. With ISO 27001-certified frameworks and dark web monitoring, we help organisations achieve Cyber Essentials certification and maintain GDPR compliance through continuous vulnerability assessments and incident response planning.
VoIP Communications
Our unified communications platform delivers crystal-clear VoIP solutions with over 50 advanced features. We provide dedicated voice lines, video conferencing capabilities, and mobile integration while managing cloud-based PBX systems. This scalable solution includes equipment provisioning and seamless integration with Microsoft Teams, ensuring reliable connectivity for hybrid work environments across London and the South East.
IT Compliance
We help businesses meet critical regulatory requirements through managed compliance services. Our experts guide clients through Cyber Essentials certification, ISO 27001 implementation, and GDPR compliance while maintaining PCI DSS standards for payment security. Regular audits and automated reporting tools ensure continuous compliance with up-to-date documentation accessible through our secure online dashboard.
Project Management
Our project management service delivers technology implementations on time and within scope. Specialising in cloud architecture, server deployment, and network design, we provide end-to-end support from planning to execution. This includes disaster recovery solutions, office relocation assistance, and data migration services, ensuring seamless transitions while maintaining operational continuity throughout the implementation process.
People
Lee Smith
Co-Founder
Co-founded Network London in 2008 after developing early hosted desktop solutions. With 20+ years' experience in IT and business strategy, he specialises in technology innovation and client partnerships.
Ian Welch
Co-Founder
Co-founder with extensive IT consultancy background, specialising in hosted desktop technology. Brings 15+ years' experience in enterprise IT solutions and strategic business development to client relationships.
Questions
What IT services do you offer?
We provide managed IT services including cybersecurity, compliance management, VoIP communications, cloud solutions, and 24/7 system monitoring for London businesses.
How quickly do you respond to IT issues?
Our helpdesk resolves 98% of requests remotely with average response times under one minute for urgent issues requiring immediate attention.
Do you support remote/hybrid working environments?
Yes, our IT support covers remote user management, cloud infrastructure, and unified communications to support hybrid working arrangements effectively.
How do you handle cybersecurity threats?
We implement ISO-certified security frameworks with real-time monitoring, vulnerability scanning, and staff training programs to prevent 80% of common cyber attacks.
Can you help with regulatory compliance?
Yes, we guide businesses through Cyber Essentials certification, ISO standards, GDPR compliance, and other regulatory requirements with automated reporting tools.
Do you offer on-site support?
We provide emergency site visits and scheduled on-site support with engineers available across London and the South East for critical IT requirements.
