Business Details
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Transformative IT Solutions for Business Growth
Akita IT Services is a leading managed IT service provider with over 25 years of experience delivering scalable technology solutions to public and private sector organisations. Our 90-strong team of experts provides 24/7 support, including remote assistance, onsite services, and network operations centre monitoring. We hold international accreditations including ISO 9001, ISO 27001, CREST and Cyber Essentials Plus. Our comprehensive service portfolio covers managed IT support, cyber security solutions, cloud services, and business application development.With a 98% NPS score and over 200 five-star reviews, we maintain long-term partnerships by aligning technology strategies with business objectives. Our proactive approach includes system monitoring to prevent issues before they occur, while our account management ensures tailored service delivery. We specialise in supporting organisations through digital transformation while maintaining robust security frameworks.
Services
Managed IT Services
Cyber Security Solutions
Cloud Infrastructure
Business Applications
Network Monitoring
IT Consultancy
Disaster Recovery
Microsoft 365 Services
Unified Communications
Digital Transformation
Highlights and features
- We offer 24/7 UK-based IT support with 2-hour guaranteed response times
- Our team holds CREST and Cyber Essentials Plus accreditations for security excellence
- We provide proactive system monitoring to prevent IT issues before they occur
- Our 98% NPS score reflects exceptional customer satisfaction levels
- We maintain long-term partnerships with average customer relationships lasting 6 years
Associations and certifications
- ISO 9001
- ISO 27001
- CREST
- Cyber Essentials Plus
- Crown Commercial Service Supplier
- G-Cloud 14
What people say
Very quick and helpful
Professional and dedicated
Polite and professional
Excellent service
Highly skilled individuals
Services
Managed IT Services
Our comprehensive managed IT services provide 24/7 support for business technology infrastructure. With UK-based helpdesk, rapid onsite response, and network operations centre monitoring, we ensure minimal downtime. Our 90-strong team handles infrastructure, cloud, and unified communications systems for organisations of all sizes.
Cyber Security Solutions
We deliver end-to-end cyber security solutions including penetration testing, vulnerability assessments, and security audits. As CREST-accredited assessors and Cyber Essentials Plus certified, we implement advanced security frameworks. Our services include firewalls, MFA, email filtering, and ISO 27001 compliance support.
Cloud Infrastructure
Our cloud solutions encompass migration, hosting, and management services across Microsoft Azure, AWS, and Google Cloud platforms. We provide secure cloud environments, virtual desktop infrastructure, and hybrid cloud solutions tailored to business requirements while maintaining compliance standards.
Business Applications
We specialise in implementing and developing business applications including Microsoft Dynamics 365, Business Central, SharePoint, and Power Platform. Our solutions enhance operational efficiency through customised CRM, ERP, and business intelligence implementations that integrate with existing IT infrastructure.
Digital Transformation
Our digital transformation services help organisations modernise their technology infrastructure. We provide strategic consultancy for adopting Microsoft 365, cloud migration, and automation solutions. Our approach combines technology implementation with business process optimisation to drive organisational growth and efficiency.
Questions
What IT services does Akita IT Services provide?
We offer managed IT services, cyber security solutions, cloud infrastructure, business applications, and digital transformation consultancy across London and the UK.
Are your IT services available 24/7?
Yes, we provide 24/7 IT support with a guaranteed 2-hour response time and 99% of tickets resolved remotely.
What cyber security accreditations do you hold?
We are CREST-accredited, Cyber Essentials Plus assessors, and maintain ISO 27001 certification for information security management.
Do you support businesses outside London?
Yes, we serve organisations across Kent, Surrey, Essex, Hertfordshire, Hampshire, and Basildon with onsite and remote support options.
How experienced is your IT team?
Our 90-strong team has over 25 years' experience supporting public and private sector organisations with technology solutions and digital transformation.
What is your approach to IT support?
We combine proactive monitoring with reactive support, maintaining a 98% customer satisfaction score through tailored account management and strategic technology implementation.
