Business Details
18 Years
experience
Emergency
services
Your Trusted IT Partner in Derby
Established in 2008, Complete Computer Solutions Derby has built a reputation as a trusted IT partner for SMEs and large enterprises across the Midlands. Our Derby-based team specialises in delivering tailored IT support, cloud solutions, and cybersecurity services with a commitment to technical excellence and customer-centric values. We pioneered the industry's first free 3-month IT support trial, allowing businesses to experience our 24/7 monitoring capabilities and rapid response times firsthand. Our engineers combine deep technical expertise with commercial understanding, having maintained a 100% client retention rate since inception. We differentiate ourselves through transparent pricing, no hidden fees, and a unique approach that blends IT strategy with business objectives.Our comprehensive services cover everything from server solutions to virtualisation, all backed by full warranties and industry-leading security protocols. With remote diagnostics that often identify issues before clients notice them, we ensure minimal downtime and maximum operational efficiency. Our team's collective 25+ years of IT management experience enables us to address challenges across Linux, Windows, and Mac OSX platforms. We maintain strict ethical standards, prioritising client needs while maintaining sustainable business practices that benefit all stakeholders.
Services
IT Support
Cloud Solutions
Cybersecurity
Hardware Provision
IT Consultancy
Network Management
Data Backup
VoIP Systems
Server Solutions
Virtualisation
Details
- Year established: 2008
Highlights and features
- We offer 24/7 IT monitoring and rapid response support
- Our free 3-month trial demonstrates service quality with no commitment
- Tailored solutions for Linux, Windows, and Mac OSX platforms
- 100% client retention rate since establishment in 2008
- Transparent pricing with no hidden fees or upselling
What people say
Excellent service
Prompt support
No client lost since 2008
93% first-call resolution
Proactive system monitoring
Services
24/7 IT Support
Our round-the-clock IT support service monitors systems proactively, resolving 93% of issues on first contact. Available via phone, remote access, or on-site visits, our experienced engineers deliver rapid solutions for businesses of all sizes. This service includes emergency response capabilities and proactive maintenance to minimise downtime.
Cloud Solutions
We provide tailored cloud networks and storage solutions designed for business continuity. Our offerings include secure data backup, virtualisation, and email solutions with spam filtering. These scalable services adapt to growing business needs while maintaining enterprise-grade security and compliance standards.
Cybersecurity
Our comprehensive security solutions protect against malware, spam, and data breaches. Features include anti-virus protection, email security, and network monitoring. We implement advanced threat detection systems and provide regular security audits to ensure ongoing protection against evolving cyber threats.
Hardware Provision
We supply custom-built laptops and desktop PCs configured to specific business requirements. Our hardware solutions include server systems, networking equipment, and VoIP telephone systems. All installations come with full warranties and are supported by our technical team for seamless integration.
IT Consultancy
Our consultancy services help businesses optimise their IT infrastructure through strategic planning and implementation. We offer free initial assessments, system audits, and tailored recommendations. This includes cloud migration strategies, network upgrades, and technology roadmap development to align IT with business objectives.
People
Willis Cliff
IT Support
With over 25 years' experience in IT management, Willis specialises in delivering efficient support solutions for businesses of all sizes.
Kevin Phillips
IT Support
A founding team member since 2008, Kevin has extensive expertise across all IT services and products we offer.
Steven Faulkner
IT Support
Recognised as our technical expert, Steven resolves complex IT issues efficiently and effectively for our clients.
Jaime Troke
IT Support
Our newest team member since 2021, Jaime brings fresh perspectives and modern technical approaches to client solutions.
Questions
What IT services do you offer for businesses?
We provide comprehensive IT support, cloud solutions, cybersecurity, network management, and hardware provision tailored to SMEs and enterprises.
Do you offer free IT assessments?
Yes, we provide free on-site IT audits and diagnostics for Midlands-based companies.
Which areas do you serve?
We primarily serve Derby and the wider Midlands region with nationwide support available.
What emergency IT support options exist?
Our 24/7 monitoring system detects issues proactively, with emergency response available for critical business needs.
