Business Details
17 Years
experience
Emergency
services
Your Strategic Technology Partner for Growth
AAG IT Services was founded in 2009 with a mission to help businesses leverage technology for growth and efficiency. Our ethos remains centered on delivering tailored IT solutions that align with clients' strategic goals. We combine technical expertise with a deep understanding of business operations to provide managed IT support, cybersecurity, and cloud solutions. Our team of certified professionals prioritizes proactive network monitoring, 24/7 support, and strategic technology planning. With ISO 27001 certification and Cyber Essentials Plus accreditation, we ensure robust security frameworks for clients across sectors including finance, law, manufacturing, and hospitality.Headquartered in Chesterfield with offices in London, Manchester, and Sheffield, we serve businesses nationwide through remote and on-site support. Our partnerships with Microsoft and other technology leaders enable access to cutting-edge solutions. We emphasize transparent communication, regular strategic reviews, and personalized service to help clients transform IT challenges into competitive advantages.
Services
Managed IT Support
Cyber Security
Cloud Solutions
Disaster Recovery
Microsoft 365 Services
Digital Transformation
Infrastructure as a Service
Penetration Testing
Vulnerability Assessment
Business Telecoms
Details
- Year established: 2009
Highlights and features
- 15+ years of experience delivering strategic IT solutions
- 24/7 support with 15-minute response times
- ISO 27001 certified information security management
- Microsoft Gold Partner with cloud implementation expertise
- Sector-specific solutions for finance, law, manufacturing and more
Associations and certifications
- ISO 27001
- Cyber Essentials Plus
What people say
Reliable and responsive
Technical expertise
Proactive approach
Strategic partnership
Sector-specific understanding
Services
Managed IT Support
Our fully managed IT support service provides comprehensive infrastructure management with proactive monitoring and rapid response times. Businesses benefit from reduced downtime, predictable costs, and access to expert technicians. We handle day-to-day IT operations while you focus on core business activities, with flexible service levels tailored to your specific requirements.
Cyber Security
We deliver end-to-end cybersecurity solutions including risk assessments, penetration testing, and implementation of protective measures. Our services help businesses meet compliance requirements while defending against evolving threats. With ISO 27001 certification and Cyber Essentials Plus accreditation, we ensure robust security frameworks tailored to your industry's specific needs.
Cloud Solutions
Our cloud services include strategy development, implementation, and ongoing support for Microsoft 365 and infrastructure-as-a-service solutions. We help businesses transition to cloud platforms with minimal disruption while optimizing performance and security. Our expertise ensures scalable, cost-effective cloud environments that support business growth and remote working requirements.
Disaster Recovery
We implement comprehensive backup and recovery systems to protect critical business data. Our solutions include automated backups, failover systems, and tested recovery protocols. Businesses gain peace of mind knowing their operations can quickly resume following unexpected disruptions while maintaining data integrity and compliance.
Microsoft 365
We provide complete Microsoft 365 implementation, licensing, and support services. Our solutions enhance productivity through secure collaboration tools while ensuring compliance with industry standards. We help businesses maximize their investment through customized configurations, staff training, and ongoing optimization of Microsoft's productivity suite.
People
Alexa Greaves
CEO
Alexa founded AAG in 2009 with a vision to transform IT support through strategic partnerships. With over 15 years' industry experience, she leads technology innovation and business growth while maintaining client relationships.
Michelle Walker
Managing Director
Michelle oversees daily operations and service delivery excellence. Her leadership focuses on maintaining AAG's award-winning culture while ensuring consistent service quality across all client engagements and technical teams.
Charles Griffiths
Director of Technology and Innovation
Charles leads technology strategy and implementation. With deep expertise in cloud solutions and cybersecurity, he ensures AAG maintains cutting-edge capabilities while delivering innovative solutions that drive client business outcomes.
Questions
What IT services does AAG offer?
We provide managed IT support, cybersecurity solutions, cloud services, disaster recovery, Microsoft 365 implementation, digital transformation, and telecoms solutions tailored to business needs.
Is AAG certified for information security?
Yes, we hold ISO 27001 certification and Cyber Essentials Plus accreditation, demonstrating our commitment to maintaining robust information security management systems.
Do you support businesses outside Chesterfield?
We serve clients nationwide with remote support and on-site engineers available in Chesterfield, London, Manchester, and Sheffield, covering multiple UK locations.
How does AAG handle cybersecurity?
We offer comprehensive security services including vulnerability assessments, penetration testing, dark web monitoring, and implementation of Microsoft security solutions to protect your business.
What response times can I expect?
We guarantee 15-minute response times for all support requests with 24/7 availability to ensure minimal business disruption and rapid issue resolution.
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Reviews (2)
Ben Lopez
Jul 18, 2016
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If you are ready for an Amazing support experience, for professional advice, for innovative plaforms and creative solutions to fit with your real needs, please join is at AAG. We will review your platform, advice the best solution for your needs, offering scalable, secure and reilable services and the best support!!! We just like to deliver service excellence; we have a great team of professionals with experience in support from small local businesses to multinationals with over than 15K users.
Jason Fitzgerald
Jul 18, 2016
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I'm very proud of the team at AAG who are working tirelessly to make our company the best it can possibly be!
