Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner in Macclesfield
We Are Focus has been delivering comprehensive IT and communications solutions since 2002. Our 20-year expertise enables us to provide tailored technology strategies that align with evolving business needs. We specialise in managed IT support, cyber security implementation, and business intelligence solutions while maintaining a client-centric approach through 90-day rolling contracts. Our team of certified professionals combines technical proficiency with strategic insight to deliver scalable services ranging from endpoint management to virtual CTO support.We maintain industry-leading standards through Cyber Essentials certification and Microsoft partnership status while ensuring accessibility through multiple support channels including WhatsApp and custom client portals. Our commitment to continuous improvement is demonstrated through regular technology audits and proactive system maintenance.
Services
Managed IT Services
Cyber Security
Business Intelligence
Business Continuity
Professional Services
Communications Solutions
Details
- Year established: 2002
Highlights and features
- 20 years' experience delivering IT solutions across multiple industries
- 90-day rolling contracts with no long-term commitments
- 24/7 support through custom portal, WhatsApp and emergency line
- Microsoft Partner with cloud service expertise
- Specialists in remote working infrastructure implementation
Associations and certifications
- Cyber Essentials
What people say
Knowledgeable, friendly team
Act quickly with best solutions
Exceptionally high customer service
Reliable and approachable
Support requests handled above and beyond
Services
Managed IT Services
Our managed IT services provide comprehensive technology maintenance and support. We offer proactive system monitoring, endpoint management, and preventative maintenance to ensure business continuity. Our Microsoft-certified team delivers cloud solutions, network security, and 24/7 technical support through multiple access channels including WhatsApp and custom client portals.
Cyber Security
Our cyber security solutions include Cyber Essentials certification, network penetration testing, and virtual CISO services. We implement proactive security measures, conduct regular compliance audits, and provide staff training to mitigate digital threats. Our government-backed certification service includes free cyber insurance eligibility for added protection.
Business Intelligence
Our business intelligence services utilise Microsoft Power BI to transform raw data into actionable insights. We implement custom dashboards, automate reporting processes, and develop internal applications to improve decision-making. Our experts provide both fully managed services and consultancy options for businesses of all sizes.
Communications Solutions
Our communications solutions cover internet connectivity, hosted phone systems, and Microsoft Teams integration. We specialise in remote working infrastructure, providing seamless connectivity through 5G routing and fail-over systems. Our services support both small businesses and nationwide operations with scalable communication tools.
Business Continuity
Our business continuity planning ensures operational resilience during disruptions. Using Acronis software and Microsoft 365 backups, we implement robust data protection strategies. Our solutions include server imaging, internet fail-over systems, and custom recovery plans to maintain critical business functions during emergencies.
Questions
What IT services do you offer?
We provide managed IT support, cyber security solutions, business intelligence services, communications infrastructure, and business continuity planning tailored to business requirements.
Do you offer 24/7 support?
Yes, our Flex portal provides 24/7 ticket management with emergency support available through dedicated channels including WhatsApp.
Are you Microsoft certified?
We are official Microsoft partners specialising in Microsoft 365, Azure cloud services, and Power BI implementation.
What contract terms do you offer?
We provide 90-day rolling contracts with no long-term commitments, ensuring service quality maintains client satisfaction.
How do you handle cyber security?
We offer Cyber Essentials certification, network penetration testing, and virtual CISO services with staff training programs.
Can you support remote working?
Yes, we specialise in remote working infrastructure including secure connectivity, cloud solutions, and collaboration tools.
