Business Details
Emergency
services
Your Trusted IT Support Partner in Kent
NetVector Consulting provides IT and telephony installations, cloud hosting, and support services for businesses throughout the UK. Specialising in organisations with 5 to 250 users, we deliver flexible, bespoke packages tailored to client needs. With over 25 years of industry experience, our team prioritises enduring client relationships, combining technical expertise with cost-effective solutions. Our Kent-based helpdesk operates 8am - 6pm, supported by 24/7 on-call assistance.We focus on transparency, clear communication, and sustainable IT lifecycle management, from procurement to secure disposal. Our mission is to build partnerships through reliable support, dedicated account management, and a commitment to resolving issues efficiently. Headquartered in Edenbridge, we serve clients nationwide with a team of certified professionals.
Services
IT Support
Cloud Hosting
Cyber Security
Microsoft 365
Business Connectivity
Wi-Fi Networks
IT Consultancy
Cloud Backup
Highlights and features
- We provide 24/7 on-call IT support for urgent technical issues.
- Our team has over 25 years of experience in business IT solutions.
- Flexible, bespoke service packages tailored to your organisation's size.
- Transparent billing practices with clear cost breakdowns.
- Dedicated UK-based account managers for personalised support.
What people say
Excellent service
Quickly resolved
Highly recommended
Prompt and helpful
First class support
Services
IT Support
Our 24/7 IT support covers system maintenance, troubleshooting, and emergency repairs. Dedicated engineers resolve issues promptly for businesses of all sizes. Services include hardware/software upgrades, network optimisation, and user training to ensure operational continuity.
Cloud Backup
Secure cloud backup solutions protect against data loss with automated daily backups. We manage encryption, storage scalability, and rapid recovery processes. Clients benefit from redundant systems and compliance with UK data protection regulations for business continuity.
Cyber Security
Comprehensive cyber security services include threat detection, firewall management, and penetration testing. We implement Cyber Essentials certification pathways and staff training programs. Solutions protect against ransomware, phishing, and unauthorised access to critical business systems.
Microsoft 365
Microsoft 365 deployment includes cloud migration, license management, and custom configuration. We provide ongoing support for Exchange Online, Teams integration, and device compatibility. Services ensure seamless collaboration and compliance with data governance policies.
IT Consultancy
Tailored IT consultancy assesses infrastructure needs and develops digital transformation roadmaps. We advise on cost-effective hardware procurement, hybrid cloud adoption, and cybersecurity frameworks. Services align technology investments with long-term business growth objectives.
Questions
What IT services do you specialise in?
We specialise in managed IT support, cloud hosting, cyber security, Microsoft 365 implementation, and business connectivity solutions tailored to organisations with 5–250 users.
Do you offer 24/7 emergency support?
Yes, we provide 24/7 on-call technical assistance with rapid response times for critical system failures and urgent IT issues.
Which areas do you cover?
We serve businesses nationwide across the UK, with local engineers available in Kent, London, and the South East region.
How do you handle data security?
We implement multi-layered security including firewalls, encryption, regular penetration testing, and Cyber Essentials certification support to protect your systems and data.
Can you support existing IT infrastructure?
Yes, we integrate with and enhance existing systems, providing additional expertise without requiring complete infrastructure replacement.
What response times can I expect?
Our standard response time is within 2 hours for critical issues, with optional SLAs available for faster guaranteed resolution times.
