Business Details
12 Years
experience
Emergency
services
Your Trusted IT Support Partner in East Grinstead
Founded in 2014 by Robert Kinkade, we are a dedicated IT support provider serving small and medium-sized businesses and schools across the UK. Our mission is to be more than a service provider; we aim to be your trusted partner in leveraging technology for growth. With offices in East Grinstead, West Sussex, and Bishop's Stortford, Hertfordshire, we deliver tailored IT solutions that align with your unique business objectives. Our team of experienced professionals prioritises proactive support, ensuring your systems run smoothly while minimising downtime. We specialise in managed IT services, cloud infrastructure, cybersecurity, and connectivity solutions, adapting to the evolving needs of our clients. Our long-term relationships with clients, some dating back to our inception, reflect our commitment to reliability and client-centric service.We integrate seamlessly with your team, offering both reactive support and strategic guidance to help you achieve operational excellence. Our approach combines technical expertise with a deep understanding of business challenges, ensuring solutions that are both effective and aligned with your goals. We pride ourselves on transparency, responsiveness, and a dedication to continuous improvement, as evidenced by our Cyber Essentials Certification and client testimonials. Partnering with us means accessing comprehensive IT expertise that empowers your business to thrive in a digital landscape.
Services
IT Support
Cloud Services
Cyber Security
Microsoft 365
VoIP Solutions
Connectivity
Project Consultancy
Details
- Year established: 2014
Highlights and features
- We offer proactive IT support with 24/7 availability for critical issues.
- Our team holds Cyber Essentials Certification for robust security compliance.
- We provide tailored solutions for businesses ranging from startups to multi-site enterprises.
- We integrate seamlessly with client teams to align IT with business goals.
- Our long-term client relationships demonstrate consistent, reliable service delivery.
Associations and certifications
- Cyber Essentials Certification
What people say
Quick response to issues
Proactive system improvements
Reliable support during lockdown
Cost-effective solutions
Expert technical advice
Services
Managed IT Support
Our proactive IT support ensures system reliability through continuous monitoring and preventive maintenance. We address technical issues promptly while implementing long-term solutions to prevent recurrence. Our team provides 24/7 emergency assistance for critical problems, minimising business disruption. This service suits businesses seeking predictable IT costs and guaranteed system uptime.
Cyber Security
Comprehensive cybersecurity solutions protect against threats through firewalls, endpoint protection, and vulnerability assessments. We implement Cyber Essentials-compliant security frameworks and provide staff training to mitigate human error risks. Our incident response plans ensure rapid recovery from breaches. This service is ideal for organisations prioritising data protection and regulatory compliance.
Cloud Services
We design and manage cloud infrastructure tailored to business needs, including hybrid and multi-cloud environments. Our services cover migration planning, implementation, and ongoing optimisation for scalability and cost efficiency. We integrate cloud solutions with existing systems while maintaining security standards. This service benefits businesses seeking flexible, scalable IT resources without upfront hardware costs.
Microsoft 365
Complete Microsoft 365 deployment and management services enhance collaboration through email, document sharing, and cloud storage. We handle licensing, updates, and security configurations while ensuring seamless integration with existing workflows. Our support includes user training and troubleshooting. This service suits businesses transitioning to or expanding their use of Microsoft's productivity suite.
Connectivity Solutions
We provide high-speed internet solutions including leased lines, SD-WAN, and 5G connectivity. Our services ensure reliable network performance for multi-site operations and remote workers. We optimise traffic management and implement failover systems for business continuity. This service benefits organisations requiring stable, high-capacity network infrastructure for daily operations.
People
Robert Kinkade
Founder
With over 15 years in IT services, Robert established 2 Moons Computing to provide personalised technology solutions. He leads strategic direction while maintaining hands-on client engagement, ensuring technical excellence and business alignment.
Jill Tisdall
Client Manager
Jill oversees client relationships, ensuring service delivery meets business objectives. Her background in IT project management and customer service strengthens client partnerships through clear communication and tailored support strategies.
Questions
What IT services do you offer for small businesses?
We provide managed IT support, cloud solutions, cybersecurity, Microsoft 365 integration, and connectivity services tailored to small business needs.
How do you handle emergency IT issues?
We offer 24/7 emergency support for critical issues with rapid response times to minimise business disruption and restore operations quickly.
Are your services available outside London?
Yes, we serve businesses across Surrey, Sussex, Kent, Hertfordshire, Essex, and nationwide through remote support and strategic partnerships.
How do you ensure data security?
We implement Cyber Essentials-compliant security measures including firewalls, encryption, access controls, and regular vulnerability assessments to protect your data.
Can you support multi-site businesses?
Yes, our network solutions connect multiple locations through SD-WAN, MPLS, and cloud infrastructure while maintaining consistent security standards.
Do you work with schools and educational institutions?
Yes, we provide tailored IT support for schools including network management, cybersecurity, and cloud-based learning platform integration.
