Business Details
Your Trusted IT Partner in Tunbridge Wells
AffinIT specialises in delivering comprehensive IT solutions tailored to small and medium-sized enterprises. Established to address the challenges faced by businesses lacking dedicated IT resources, we provide expert support, consultancy, and infrastructure planning to ensure long-term competitiveness. Our approach focuses on proactive maintenance, cost-effective cloud solutions, and custom database development, enabling clients to streamline operations without compromising reliability. With a commitment to transparency and client collaboration, we work alongside in-house IT teams or serve as a virtual department, offering scalable services that adapt to evolving business needs.Our technical expertise spans Oracle, MySQL, and SQL Server environments, alongside remote monitoring and support systems that minimise downtime. By prioritising forward-thinking infrastructure planning and flexible support contracts, we help businesses transform IT from a reactive expense into a strategic asset.
Services
IT Support
Hosted Applications
Web Design
Database Development
Support Packages
Remote Monitoring
Cloud Solutions
System Migration
CMS Implementation
Online Backup
Highlights and features
- We offer proactive IT support with monthly maintenance contracts
- Our services are tailored to meet specific business needs
- We work alongside your existing IT team to enhance capabilities
- Proven expertise in Oracle, MySQL, and SQL Server databases
- Comprehensive monitoring and remote support solutions
Services
IT Support
Our IT support services provide comprehensive infrastructure management for SMEs. We offer both ad-hoc assistance and proactive maintenance contracts featuring remote monitoring, ticketing systems, and hardware/software management. Our solutions include secure remote access, system documentation, and emergency troubleshooting to ensure business continuity while maintaining cost-efficiency through cloud-based tools.
Hosted Applications
We deliver cloud-based software solutions including email systems, asset tracking, and custom database hosting. Our hosted Kerio Mailserver provides enterprise-grade email with cross-platform compatibility, while custom application hosting eliminates the need for on-premises servers. This includes secure online backup solutions with automated data protection and offsite storage for disaster recovery preparedness.
Web Design
Our web design services combine technical expertise with user-centric design principles. We create responsive websites using content management systems, ensuring cross-device compatibility and accessibility. The service includes domain management, secure UK-based hosting, and integration of custom functionality while maintaining compliance with current web standards and performance optimisation.
Database Development
We specialise in developing custom database solutions for Oracle, MySQL, and SQL Server platforms. Our services cover requirements analysis, system migration, and application integration. We implement automated processes to improve operational efficiency while maintaining data integrity, with ongoing support for database optimisation and performance tuning to ensure systems scale with business growth.
Support Packages
Our tiered support packages combine proactive monitoring with guaranteed response times. Features include system health checks, automated alerts for potential issues, and priority access to technical experts. Packages can include remote control capabilities for rapid problem resolution, comprehensive documentation updates, and strategic infrastructure planning to align IT investments with business objectives.
Questions
What IT services does AffinIT offer?
We provide IT support, cloud solutions, web design, database development, and system migration services tailored to SME requirements.
Can you help with existing IT infrastructure issues?
Yes, we specialise in documenting, optimising, and modernising existing systems while minimising business disruption during transitions.
Do you support remote working environments?
Our remote access solutions and cloud services enable secure connectivity for distributed teams and mobile workers across platforms.
How do you handle data security and backups?
We implement encrypted remote access, automated offsite backups, and regular restore testing to protect critical business data.
What support options are available?
We offer flexible support contracts with proactive monitoring or ad-hoc assistance, with guaranteed response times during business hours.
Can you work with our existing IT team?
Yes, we collaborate with in-house IT staff to provide additional expertise while helping develop their technical capabilities.
