Heliocentrix
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We offer cloud systems that meet modern business needs and it is backed by our help desk of IT Technicians so you know you have the support you need. Your outsourced, internal IT department. Everything that an internal IT department would do for you, with simple predictable costs. With increased pressures on business to protect their data we offer training for Cyber Security either online or in your office.

Microsoft's standard product for Business now contains more features that can help SMEs operate. We help you make the most of it. Sometimes there isn't a product to do what you want, we help you build one when that time comes. All our apps are web or mobile based. Heliocentrix offer IT Services to SMEs throughout the United Kingdom, predominantly covering Kent, Sussex, London and Essex.

We work with organisations to make their technology work for their business. Whether that is just fixing technology when it goes wrong or working with them to design and implement a technology strategy to make use of the latest advances in technology.
Highlights

read more › Businesses can take two approaches to IT Support, the traditional Break-Fix model and Managed IT Services. These are very different approaches that depend on how your organisation makes use of technology. This is the next level of support we can offer by taking more proactive response to your IT, turning IT from a operating cost into an investment. We know there is a lot changing and developing with IT all the time, so in an effort to help both you and our clients we are preparing more self-help guides to help you find your own fixes for issues.

read more › IT Support is one of the essential services that a modern business requires. How is your business effected when there are issues with the technology you use. Our IT Support services help businesses throughout the South East including Kent, Sussex and London. We can act as your go to help whenever something goes wrong with your IT infrastructure. For clients want minimal commitment we offer a Pay-As-You-Go (PAYG) Break/Fix solution that means you just pay for the time you need. Charges will be based on a minimum of 1 hour for on-site work and 15 minutes for remote work.

read more › How much revenue would you lose if you couldn't access your emails for a morning? What would happen if your laptop was lost or stolen with business critical information on it? Managed IT Support eliminates you having to worry about IT for your business. We take a multi-tiered approach to support your business so that our services are tailor-made for your needs. Whether you want to set up a system from scratch or simply need better support with an existing system, our proactive team of experts will make your IT network secure, compliant, networked and easy to use.

read more › Microsoft 365 (previously called Office 365) is a subscription service through which your business gains access to an enormous suite of Microsoft apps, cloud services and security provisions. Our experts will support your move to Microsoft 365 and help your team discover its many features and benefits. And, with our Managed IT Support, we can continue to help you get the most out of your system. Microsoft products provide world-class security. This is applied across all users, apps, email, infrastructure and cloud services.

read more › Since our foundation back in 2008 we have worked with different charities and educational organisations. We bring the same level of expertise and dedication to all. We believe that everyone should have the right solutions for their individual needs. We take pride in helping children and adults develop their skills aided by technology that we are here to support. Experienced in everything IT. We can support your entire IT infrastructure from technology used in the classroom, IT suites, your server room, the reception area, even assembly halls and meeting rooms.

read more › Backing up your data is an essential part of business. How quickly will your business get back on its feet if you suddenly need multiple user remote access to all your applications and data? Our application uses an easy to use interface making a disaster recovery plan simple, reliable and affordable. With you, we look at the functionality of storing your data safely. A regular back up schedule. This can be automated so you will always have the most up-to-date version at your fingertips.

read more › Our group Cyber Awareness training sessions have proven to be an invaluable resource for businesses. Our aim is to help you stay one step ahead of the growing threat of security breaches. At Heliocentrix we firmly believe that knowledge is at the core of every successful enterprise. We believe in offering you practical solutions. The General Data Protection Regulation (GDPR) came into force in May this year and forms part of the UK's data protection regime together with the new Data Protection Act 2018.

read more › With our support, your business can achieve the National Cyber Security Centre "Cyber Essentials" accreditation and protect itself against cyber-attacks. Cyber Essentials is a government backed scheme which, if implemented correctly, helps businesses to protect themselves from cyber-attacks. It shows businesses how to put simple security controls in place, many of which can be established at no extra cost. Having a certification in cyber security will give you a competitive advantage in attracting and retaining customers.

read more › We can provide Creative Cloud subscriptions to all Adobe packages including Photoshop, Illustrator, InDesign, Lightroom, Acrobat Pro, Experience Design, Dreamweaver, Bridge and many more. Heliocentrix can advise you on the right product or suite of products from Adobe. Our Adobe Partner status means we can supply you with Creative Cloud subscriptions at affordable prices then install them for you. We can help you with training as well as support you with any IT queries you may have whilst using the products.

read more › Host yourself on a range of maintstream cloud providers such as Azure, Google, OVH, Amazon. By using 3CX, your ongoing telecoms cost savings will be so significant and so will the cost of buying, expanding and maintaining your PBX. With 3CX, you can take your extension wherever you go, from VoIP clients for Android and iOS, Soft Clients for Windows and Mac to clientless web conferencing and the integrated web client, you are guaranteed to be kept in the loop wherever you go. Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer.

read more › Learn how to set up automatic email signatures in Microsoft Outlook, either server-side or client-side. Read our guide on how to use the dictation services while writing Word documents and Outlook emails. How to use real-time, automatic subtitles in PowerPoint and open your presentation up to a. Taking screenshots has always been a necessary processes on computers, right back to the early.

read more › A. Hardly at all. You are probably already using the MS packages so we can support you so that it is a trouble-free transition. A. A seamless service and no hidden costs are the main benefit - we can maintain all your computers and devices, set up new equipment including routers, as well as an IT professional always on hand to help. Back-up services, anti-virus, telecoms systems and Office 365 can be included into your bespoke package. Never again will your business lose revenue through an IT issue and problem.

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