Business Details
18 Years
experience
Emergency
services
Expert IT Support and Managed Services in Kent
Heliocentrix has been delivering expert IT support and strategic technology solutions since 2008. Our dedicated team specialises in aligning IT infrastructure with organisational goals, ensuring businesses, schools, and public sector organisations benefit from reliable, secure, and future-proof systems. With a focus on proactive support and tailored services, we provide managed IT, cloud solutions, cybersecurity, and bespoke software development across Kent, the South East, and beyond.Our Microsoft Gold Partner status and Cyber Essentials accreditation demonstrate our commitment to technical excellence and client-centric service. By combining industry-leading technologies with a deep understanding of client needs, we empower organisations to maximise productivity while minimising IT-related disruptions.
Services
IT Support
Microsoft 365
Cloud Backup
Cyber Security
VoIP Phones
Bespoke Software
Power BI
Power Automate
SharePoint
Phishing Training
Details
- Year established: 2008
Highlights and features
- 14 years of experience delivering tailored IT solutions
- Proactive managed IT services minimising business disruption
- Microsoft Gold Partner with specialist technical expertise
- Cyber Essentials accredited for robust security standards
- Dedicated support teams with in-depth client knowledge
Associations and certifications
- Microsoft Gold Partner
- Cyber Essentials
What people say
Fantastic company
Excellent service
Highly recommend
Prompt issue resolution
Expert knowledge
Services
Managed IT Services
Our proactive managed IT services ensure continuous system reliability and security. Dedicated engineers monitor infrastructure 24/7, implementing updates and resolving issues before they impact operations. Clients benefit from predictable costs, reduced downtime, and strategic technology planning aligned with business growth objectives.
Microsoft 365
Cloud-based productivity suite with email, collaboration tools, and advanced security features. Implementation includes seamless migration, custom configuration, and ongoing support to maximise user adoption. Enhances remote working capabilities while maintaining enterprise-grade data protection and compliance standards.
Cloud Backup
Automated cloud backup solutions with real-time replication and encryption. Protects against ransomware and data loss through multi-location storage. Recovery processes restore systems within hours, minimising business disruption while maintaining GDPR compliance and audit-ready documentation.
Cyber Security
Comprehensive security framework including threat detection, vulnerability assessments, and staff training. Implements multi-layered defences across networks, endpoints, and email systems. Achieve Cyber Essentials certification with expert guidance and ongoing compliance monitoring.
VoIP Phones
Scalable internet-based phone systems with advanced call management features. Enables remote working through device flexibility while reducing communication costs. Includes call recording, CRM integration, and disaster recovery options for uninterrupted business continuity.
Questions
What are the benefits of managed IT services?
Proactive monitoring prevents issues, reduces downtime, and provides strategic technology planning with predictable costs.
Do you support educational institutions?
Yes, we specialise in IT solutions for schools and local authorities with tailored infrastructure and compliance support.
Can you help achieve Cyber Essentials accreditation?
Yes, we provide full implementation support and ongoing compliance management for Cyber Essentials certification.
What Microsoft 365 plans do you support?
We implement Business and Enterprise plans, including licensing advice and migration for organisations of all sizes.
Do you offer on-site IT support?
Yes, we provide on-site engineers when required alongside our remote support services.
How quickly can data be restored from backups?
Disaster recovery restores completed within hours, with immediate cloud file access available at all times.
Videos
