Business Details
28 Years
experience
Emergency
services
Expert IT Support in Kent & London
C H S Networks has been delivering expert IT solutions for over 25 years, establishing itself as a trusted partner for businesses across Kent, London, and the South East. Our leadership team brings decades of combined experience in IT infrastructure, cybersecurity, and telecommunications, enabling us to provide comprehensive technology management tailored to each client's unique needs. We prioritise clear communication, eliminating technical jargon to ensure clients fully understand their IT systems and security measures. Through strategic partnerships with industry leaders like Microsoft, Gamma, and ConnectWise, we offer cutting-edge hardware, software, and cloud services backed by proactive support.Our commitment to excellence is demonstrated through our Cyber Essentials certification and a proven track record of maintaining long-term client relationships. With 24/7 monitoring and rapid response capabilities, we ensure minimal downtime while helping businesses leverage technology for growth. Client testimonials highlight our reliability, technical expertise, and exceptional customer service, with many relationships spanning over a decade. We combine technical proficiency with a personal approach, treating each client's IT infrastructure as if it were our own.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Computing
VoIP Systems
IT Consultancy
24/7 Support
Network Infrastructure
Data Protection
Telecoms Services
Remote Monitoring
Details
- Year established: 1998
Highlights and features
- 25+ years of IT expertise with proven industry partnerships
- Proactive 24/7 system monitoring and rapid response support
- Cyber Essentials certified cybersecurity protection measures
- Tailored solutions for businesses across Kent and London
- Long-term client relationships with 11+ year partnerships
Associations and certifications
- Cyber Essentials
What people say
Quick resolution
Proactive support
Technical expertise
Clear communication
Reliable service
Services
Managed IT Services
Our Managed IT Services provide continuous system monitoring, proactive maintenance, and rapid response support to ensure business continuity. With 24/7 coverage and experienced technicians, we handle everything from routine updates to emergency repairs. Our tailored approach ensures your technology infrastructure remains optimised and secure while you focus on core business operations.
Cybersecurity Solutions
Our Cybersecurity Division offers threat detection, vulnerability assessments, and data protection services using advanced monitoring tools and expert analysis. Certified professionals implement robust security measures including firewalls, encryption, and employee training programs to safeguard against evolving cyber threats while maintaining regulatory compliance for businesses of all sizes.
VoIP Systems
We implement scalable VoIP solutions that integrate with existing business tools, providing reliable voice communication with advanced features like call routing and conferencing. Our telecoms division ensures seamless migration from traditional phone systems to cloud-based solutions that reduce costs and improve communication efficiency across multiple locations.
Cloud Computing
Our cloud solutions enable secure data storage, remote access, and scalable computing resources through partnerships with Microsoft Azure and other leading providers. We help businesses transition to cloud infrastructure while maintaining data integrity and implementing backup systems to prevent service disruptions during migration or operation.
IT Consultancy
Our consultancy services provide expert guidance on IT strategy, system upgrades, and technology investments tailored to business requirements. We assess existing infrastructure, recommend improvements, and implement solutions that enhance productivity while ensuring long-term scalability and cost-effectiveness for growing organisations.
People
Craig MacPhee
Cybersecurity Division Lead
With over 40 years' IT experience including 10+ years specialising in cybersecurity, Craig leads our security division with expertise in threat detection and data protection strategies.
Georgia Marchant
Account Manager
Recognised for exceptional client support, Georgia provides dedicated account management with prompt issue resolution and clear communication about technical matters.
Jade
Technical Support Specialist
Praised for technical proficiency and positive attitude, Jade delivers efficient problem-solving for complex IT issues with clear user guidance.
Ryan
Support Technician
Known for consistent helpfulness, Ryan provides timely responses to technical queries while maintaining approachable communication with clients.
Jacob Chapman
Helpdesk Technician
Demonstrates technical expertise in resolving complex connectivity issues, providing clear explanations and implementing effective solutions.
Questions
What IT services do you offer?
We provide managed IT services, cybersecurity solutions, VoIP systems, cloud computing, and 24/7 technical support tailored to business needs.
Are you available for emergency support?
Yes, our 24/7 support team responds promptly to critical IT issues with remote and on-site assistance options.
Do you serve businesses outside Kent?
While based in Kent, we provide remote services nationwide and serve clients across London and the South East region.
What cybersecurity accreditations do you hold?
We are Cyber Essentials certified, demonstrating our commitment to implementing essential cybersecurity measures and protection against common threats.
How do your service packages differ?
Our Essentials (£35/mo) includes remote support, Standard (£45/mo) adds on-site visits, and Premium (£60/mo) offers comprehensive 24/7 security monitoring.
