Business Details
24 Years
experience
Emergency
services
Your Trusted Partner for Telecoms & IT Solutions
At Fluent Group, our integrated team of experts based in Crowborough combines engineering, installation, and ongoing support to deliver bespoke telecoms, fibre broadband, and IT management solutions. With over 20 years of telecoms experience, we prioritise reliable business communications and professional IT support critical to daily operations. Our nationwide reach extends across the South East, including London, Sussex, and Kent, serving clients from Birmingham to Salisbury with the same dedication and innovation.As a 3CX Platinum Partner, Cyber Essentials Certified, and Silver Microsoft Partner, we uphold high standards in cybersecurity and technical competency. Our approach ensures businesses benefit from fully integrated, supported communications systems tailored to their needs, combining practicality and cost-effectiveness for all business models.
Services
Telecoms Services
Managed IT Services
Fibre Broadband
CCTV Solutions
WiFi Systems
Mobile Plans
Audio Marketing
3CX Phone Systems
Printers
Emergency Tannoy Systems
Details
- Year established: 2002
Highlights and features
- We offer 20+ years of telecoms expertise with nationwide coverage.
- Our team holds certifications including 3CX Platinum, Cyber Essentials, and Microsoft Silver.
- We guarantee rapid response times and transparent communication.
- We provide bespoke solutions tailored to business size and sector.
- We combine engineering excellence with ongoing support for long-term reliability.
Associations and certifications
- 3CX Platinum Partner
- Cyber Essentials Certified
- Microsoft Silver Partner
What people say
Rapid response times
Expert installations
Reliable support
Nationwide coverage
Tailored solutions
Services
Telecoms Services
We provide fully supported, competitively priced telecoms solutions tailored to business needs. Our VoIP systems, including 3CX and Wildix platforms, ensure seamless communication with features like video conferencing, live chat, and SMS integration. Backed by certified engineers, we deliver nationwide reliability and scalability for enterprises of all sizes.
Managed IT Services
Our monthly IT support plans offer complete control over your infrastructure, including server management, cybersecurity, and cloud solutions. Microsoft-certified technicians ensure secure, efficient operations with 24/7 monitoring and rapid response times. Services extend to hybrid environments, supporting remote workforces and on-premise systems.
Fibre Broadband
We supply ultrafast, reliable fibre optic broadband to any UK location. Our solutions cater to businesses requiring high-speed connectivity for cloud services, VoIP, and data-heavy operations. With nationwide coverage, we future-proof networks to support evolving digital demands and scalability.
CCTV Solutions
Our HD CCTV systems provide real-time surveillance for businesses and homes, deterring theft and ensuring safety. Features include remote app access, motion detection, and night vision. Tailored installations cover small offices to large warehouses, with scalable options for evolving security needs.
WiFi Solutions
We install enterprise-grade Ubiquiti UniFi WiFi systems for seamless connectivity in offices and outdoor spaces. Solutions include scalable access points, remote management, and optimised bandwidth for high-performance needs. Ideal for businesses requiring reliable coverage across complex or large premises.
People
David Coleman
Director
David leads strategic growth initiatives at Fluent Group, leveraging 20+ years in telecoms to drive innovation and client satisfaction across the UK.
Andy Sadler
Director
Andy oversees technical operations, ensuring cutting-edge telecoms and IT solutions meet evolving business needs with a focus on cybersecurity and compliance.
Brad Webb
Director
Brad specialises in network infrastructure, delivering scalable broadband and connectivity solutions for enterprises nationwide with a commitment to reliability and performance.
Iona Walsh
Voice & Data Manager
Iona manages telecoms projects, ensuring seamless integration of VoIP systems and data networks tailored to client requirements with expert precision.
Nikki Robertson
Head of Telecoms
Nikki leads telecoms deployments, including 3CX migrations and emergency systems, with a focus on client communication and operational excellence.
Questions
What telecoms services does Fluent Group offer?
We provide VoIP systems, 3CX/Wildix phone solutions, fibre broadband, mobile plans, CCTV, and WiFi systems tailored to business requirements.
Are Fluent Group's engineers certified?
Yes, we are 3CX Platinum Partners, Cyber Essentials Certified, and a Microsoft Silver Partner, ensuring high technical standards and security.
Do you offer nationwide support?
We serve clients across the UK, including London, Sussex, Kent, Birmingham, and Salisbury, with nationwide installation and support teams.
How quickly does Fluent Group respond to service requests?
We aim to answer calls within 15 seconds and resolve tickets within 15 minutes, prioritising urgent issues outside office hours.
Can Fluent Group help with emergency telecoms systems?
Yes, we install and support emergency Tannoy systems and critical communication infrastructure for schools and businesses.
