Business Details
26 Years
experience
Emergency
services
Trusted IT Support & Managed Services in London
Established in 2000, 1st IT has built a reputation as a trusted provider of tailored IT solutions for SMEs and charities across London. Our team of experienced professionals delivers cutting-edge technology services, including managed cloud solutions, cybersecurity, and IT consultancy, designed to align with specific business needs and budgets. With over two decades of expertise, we prioritise reliability, adaptability, and real-world impact, ensuring technology enhances rather than hinders operations.As a Cyber Essentials Certified partner, we uphold rigorous security standards while offering localised support through our London-based team. Our commitment to excellence is reflected in our 99% customer satisfaction rating, driven by prompt problem resolution, proactive system improvements, and 24/7 availability for critical support. We act as a strategic technology partner, managing everything from daily IT operations to disaster recovery, allowing clients to focus on core business activities.
Services
IT Support
Cloud Services
Cybersecurity
IT Consultancy
Network Support
Managed Services
Data Protection
IT Procurement
Disaster Recovery
Details
- Year established: 2000
Highlights and features
- Over 20 years of proven expertise in London's IT sector
- Cyber Essentials Certified security-first approach
- Tailored solutions aligned with business goals and budget
- 24/7 support availability for critical issues
- Specialist services for charities and non-profit organisations
Associations and certifications
- Cyber Essentials
What people say
Brilliant
Efficient support
Quick response
Proactive improvements
Excellent service
Services
IT Support
Our IT support services provide comprehensive assistance for businesses in London, covering everything from daily operations to emergency repairs. With a team of experienced engineers, we offer remote and onsite support to resolve issues promptly, minimising downtime. Our approach combines proactive maintenance with reactive solutions to ensure your technology infrastructure remains reliable and efficient at all times.
Cloud Services
We deliver scalable cloud solutions tailored to business needs, including Microsoft 365, Azure, and Google Workspace implementations. Our services ensure secure data storage, seamless collaboration, and flexible access to resources from any device. With expert migration support and ongoing management, we help businesses leverage cloud technology to improve efficiency while maintaining robust security protocols.
Cybersecurity
Our cybersecurity services protect businesses against digital threats through comprehensive risk assessments and implementation of security measures. We offer Cyber Essentials certification support, encryption solutions, and antivirus management to safeguard sensitive information. With regular audits and proactive monitoring, we help maintain compliance with data protection regulations while ensuring business continuity.
IT Consultancy
We provide strategic IT consultancy to help businesses align technology with their growth objectives. Our experts assess current infrastructure, recommend cost-effective solutions, and develop long-term technology roadmaps. From system upgrades to digital transformation projects, we offer objective advice to optimise IT investments and support sustainable business development.
Managed Services
Our managed services offer continuous IT infrastructure monitoring and maintenance for London businesses. This includes network management, server support, and cloud environment oversight to ensure optimal performance. With 24/7 monitoring and proactive issue resolution, we help prevent disruptions while providing predictable costs and dedicated support tailored to specific business requirements.
People
Ravi Rayarel
Founder
With over 20 years of experience in IT services, Ravi established 1st IT in 2000 to provide tailored technology solutions for London businesses. His leadership focuses on delivering reliable, cost-effective IT support while maintaining strong client relationships through technical excellence and strategic partnerships.
Questions
What IT services do you offer for London businesses?
We provide IT support, cloud services, cybersecurity, managed services, IT consultancy, and procurement solutions tailored for SMEs and charities across London.
Are you Cyber Essentials certified?
Yes, we are Cyber Essentials certified and help businesses achieve this security standard through comprehensive risk assessments and implementation of required controls.
What are your support hours?
Our standard support hours are 8am-6pm Monday-Friday, with emergency support available outside these times and remote assistance on weekends.
How do you handle cloud migration?
We provide structured cloud migration with dedicated project management, configuration, data transfer, and testing to ensure seamless transition with minimal business disruption.
Do you support charities with IT services?
Yes, we offer specialist IT services for charities including cost-effective solutions, cybersecurity, and technology upgrades tailored to non-profit organisations' specific needs.
