DTech IT
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DTech IT Support Preston offer complete information technology through one telephone number 01772454447. Based in our support offices in Lancashire we deal with small, medium and large clients offering high quality information technology with our experienced support professionals on hand. Operating from our offices in the center of Leyland, within Preston.

We offer the highest quality in IT computer maintenance, technical assitance and IT Support. This is coupled with customer service that is second to none. Get the most IT from your Staff. We are one of the main sellers of Sonicwall a unique firewall system to secure your entire IT network. This can also prevent staff using social networking sites and any inappropriate downloads.

We are BT wholesalers and that means all your telecom support issues will be our responsibly. We will provide the best prices on your calls, line rental and broadband. In our experience the most important things to delivering IT Support are QUALITY, DELIVERY and PRICE.
Highlights

read more › Our wealth of experience has allowed us to build a package of services geared specifically to the SME sector. Our clients have come to rely on us as if we were employees ourselves. They appreciate our personal service and we have become the IT department they needed but thought they couldn't afford. Teamwork is so important for the support of your business. We at D-Tech work closely with you, not only do we support your network but to train, advise and progress your network so you can rely upon it.

read more › With over 15 years IT Services experience covering every aspect of today's networked environments. D-tech IT technical Team is better than ever. IT Services you can trust. We provide computer and IT network consultancy to small and medium businesses, throughout the region. Our skilled computer network consultants can help you. The physical security of your business is always a concern and today modern business faces many extra security headaches. These range from Anti Virus issues to the security of your data.

read more › With this package everything is included you of course get the same level of service as Maintenance Lite, where your computers are on a contract with guaranteed response times, helpdesk and telephone support. Although there are no callout charges, you get a fixed price quote with no additional costs on the items that are covered by contract. Maintenance Lite is a monthly paid contract, were we support and maintain your IT equipment. This option is when there is no contract involved you pay an hourly charge when a technician is required.

read more › Our Internet packages take our original 0845 pay-as-you-go Internet services further. Our range of broadband packages for home and business users allow customers to reap the rewards of modern day multimedia web sites, file sharing, internet telephony, instant messaging and email communication. Our Talk services allows users of BT Landlines to move their calls across to us to make large savings whether or not the call is to a local, national, mobile or International number. It is free to move, without long term commitments (1 month), and there are no changes in phone number or quality of service.

read more › I don't know how we coped with IT Solutions before we found D-Tech IT, we have found their quick and friendly service to be second to none and they are always on hand to help when needed. We have seen a massive improvement in staff performance since D-Tech advised us to have a Sonic Wall system fitted a few months ago, this has become an invaluable piece of software for us as a company! D-Tech are a force to be reckoned with within the IT world and I would highly recommend them! So often in business clients tell you what you do wrong, but forget to compliment you on what you do right.

read more › With this package everything is included you get the same level of service as Maintenance Lite, where your computers are on a contract with guaranteed response times, helpdesk and telephone support. There are no callout charges, you get a fixed price quote with no additional costs on the items that are covered by contract. With this option you also get one hour on-site per month free, where the technician will check over your systems to prevent problems before they happen. We arrange a suitable time convenient to you and your business for a technician to attend site.

read more › Maintenance Lite is a monthly paid contract, were we support and maintain your IT equipment. With Maintenance Lite you pay a monthly contract amount plus a reduced callout hourly rate on any work carried out on your network. A maintenance contract is a form of insurance policy and unlike "Pay as the Go" you will benefit from a reduced hourly rate and receive a guaranteed response time. This option is best for companies who rely on their computers for the running of their business.

read more › We provide a full computer help desk service to you and your team to resolve your problems and questions quickly. You will be able to pick up the phone to us and ask for help on anything that concerns you regarding your IT systems. This can range from computer virus information and help for laptop issues to problems where you just need advice and help on how to do it. Our help desk service solves a third of all issues over the phone for clients with a support contract. This speedy result can be invaluable to your business since it means that you can get on with your own work much faster.

read more › If you give us you give us a copy of your maintenance quote either a exsisting one or alternative we will beat the price by at least 10%. We will produce a quote that covers the same equipment on the one you gave us outlining the savings. Just contact us or fax us your quote and we will get our quote to you in less than 24 hours.

read more › Often, the backup routine is left to a junior member of staff who doesn't check if it backs up or not. It is only when you have a problem and you need the backup to restore important information that you find it hasn't been backing up for months. It is so importance to get a regular data back-up, a backup that has been checked so if you have any problems you have the piece of mind that you have something to fall back onto. D-tech can provide you with a backup solution is fit any budget, from small pen-drives to automaticmulti tape backup devices.

read more › Software licenses can be an enormous headache for a company as there are often many different licenses that can cover your software. It is vitual to obtain the correct license both for best price and illgal reasons. Microsoft are increasing their attention to the SME sector to tighten up it license control it becomes imperative that you have all the right licenses for your software. This is often a tangle that is best sorted out by the experts. Our dedicated admin support staff are readyto sort out all & any issues arising from software & licensing that you may have.

read more › One of the most important steps is setting up the layout Local Area Network (LAN). Depending on the physical layout of your office, this may be a simple matter of drilling holes and dropping wires, or a complex inside-the-wall wiring solution. Your organisation may require cables to connect each computer to the hub or switch, connecting computers in this manor will allow users to share resources (Printers, internet etc). The main type of cables used as present are twisted pair and fibre optic cables, with just these two types you can design most solutions for today'sbusinesses.

read more › With over 15 years experience covering every aspect of today's networked computer environments D-tech IT technical Team is better than ever. We offer a flexible approach to installations, minimising the impact of system downtime on your business. Typical installations range from 3 workstation Local Area Networks up to 300 workstation multi-site Wide Area Networks. D-tech it's services also include system troubleshooting and consultancy to a wide range of customers in the northwest.

read more › Our talk solutions aren't simply to supply you with a cheaper alternative to the larger call providers. Using our own telecom billing platform we are able to provide you with a multitude of analysis tools to get to information that means something to you and your business. Unlike other providers who send paper itemised calls which are often summaries, we provide detailed online logs of every call made including duration destination and cost. The search facilites can then allow you to make accurate cost summaries on a per destination basis.

read more › To complement our talk solutions, we are able to provide new line rental installations to both business and residential premises. The installation is completed by Openreach (a BT Group company) who will be instructed by us to install and maintain the line. For customers with existing lines we are able to transfer these across to our our control and thus benefiting from ICUK's high standards of service. We are able to provide a portfolio of PSTN, ISDN 2 and ISDN 30 lines each with their own customised options.

read more › Our SMS platform has been designed as a convenient way to send SMS text messages using an online interface. Our platform is capable of supporting customers of low volumes (1-5 text messages a day), through to customers who require upto 1500 a minute to be sent. Each message is supported with a free delivery report to provide you confidence in the speed at which these messsages are delivered. Sending SMS messages through our control panel interfaces can prove to be a easier and more cost effective way compared to using your mobile.

read more › All our fax solutions allow you to receive and send faxes without the need for a fax machine. Our fax numbers gives you access to the best of both worlds without the need to purchase each separately. It is a complete fax solution. We supply you with your own dedicated fax number. Any faxes sent to this number are received by our systems and converted into a PDF file and sent immediately to you in an email. We also present you with the opportunity to receive multiple faxes at the same time without the risk of the sender hearing an engaged tone.

read more › Our Internet packages take our original 0845 pay-as-you-go Internet services further. Our range of broadband packages for home and business users allow customers to reap the rewards of modern day multimedia web sites, file sharing, internet telephony, instant messaging and email communication. Premium broadband solutions supplied without gimmicks, long term contracts, or premium rate "press 2 for" options. Simple and professional broadband. All our ADSL broadband packages come with a proven customer satisfaction record.

read more › Once connected you simply pay for the time you are online. The cost of the access is charged per minute at your phone line providers standard rates for 0845 numbers (typically 3 pence per minute during the day, and only 1 pence per minute for evening and weekend connections). For confirmation on the charges speak to your phone operator.

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