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We understand that every business is different. That's why when you choose to work with Novem we take time to really get to know not just your IT systems but the needs of your business and you as an individual. From there we can help develop and deliver a perfectly suited IT support and consultancy package that works for you now and is flexible enough to meet your future aspirations.

Established in 2007 and based in the North West, our dynamic team brings together a range of skilled IT engineers and consultants from all areas of the IT industry. Novem have the IT resources that can truly deliver a fully formed outsourced IT department regardless of your business size, location or sector.

With full UK onsite coverage combined with secure remote support technologies, Novem can support your primary business locations as well as your remote trading locations so no matter where your staff and systems are located Novem are always able to help.Because we want to help you realise the maximum benefit from your investment in your IT systems, our advice is always objective, independent and most importantly: cost-effective.
Services
The team at Novem are only too aware that deciding which company to use for your managed IT services, can be a minefield.
So why should you select Novem above other IT providers?
Act as your dedicated IT Department supporting your remote offices, home and teleworkers as well as your primary sites and offices.
Supplement your internal IT staff where you don't have the inhouse expertise, to cover absence or provide a full helpdesk solution.
Be your single contact for all IT issues and liaise with your 3rd party vendors on your behalf.
When it comes to your business systems and data there's no room for error.
Understanding your data backup, business continuity and disaster recovery needs is essential to implementing the right solution.
If your business is reliant on technology then getting this decision wrong can lead to lost productivity, revenue and even your business itself.
These types of IT security breaches are likely to have major financial, reputational and legal consequences for the victim companies, but there are steps that you can take to minimise the risks to your business.
Office 365 is much more than Microsoft Office in the Cloud.
Office 365 combines the familiar apps of Outlook, Word, PowerPoint and Excel, as well as an amazing range of tools to help businesses improve their productivity and boost their collaboration.
As a subscription based service Office 365 eliminates large up front costs and also allows you to switch off services you may not be using.
The subscription options vary so as a business, you can decide exactly what services you need.
It's entirely cloud based - emails, files and Office programs can be accessed from any location and any device as long as there is internet connectivity.
Hosted telephony is where your phone system is housed in the cloud, rather than in your office.
It is ideal for small and large businesses, call centres and customer support departments.
Using cloud technology removes the need for costly physical hardware on-site and analogue or ISDN telephone lines from phone providers; instead, a business phone system is hosted remotely and connected to via the Internet.
ISDN switch-off: With the phase-out of the ISDN network beginning in 2020, choosing a hosted telephony system removes any dependency on old tech.
The security of your business and its data is under constant threat.
The Cyber Security landscape is ever changing and legislation such as the GDPR requires businesses to do more than ever to ensure data is protected.
In a time when ransomware and malware attacks are closing hospitals and data breaches are reported in the news daily you need a partner that understands the risks and can protect your business.
You can learn more about this in our blog.
We believe that every organisation be it large or small should have the best Cyber Security solutions within its budget and will work closely with you to assess your needs.
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