Business Details
20 Years
experience
Emergency
services
Your Trusted IT Partner in Norfolk
Established in 2006, Netcentral Solutions has been delivering tailored IT services to businesses and schools across East Anglia. As a small, owner-managed company, we prioritise personal service and transparent communication, avoiding technical jargon to ensure clarity for all clients. Our team holds certifications including Microsoft Partner and Fortinet Meru Authorised Partner status, reflecting our technical expertise and commitment to industry standards. We specialise in designing IT systems that align with individual organisational needs, offering managed services, cloud solutions, and disaster recovery options.With engineers based in Norfolk and Suffolk, we combine local knowledge with nationwide remote support capabilities. Our approach focuses on understanding client operations to provide cost-effective solutions that maximise existing infrastructure while minimising business disruption. Over 17 years, we've built lasting partnerships through reliable service delivery and a dedication to resolving technical challenges without unnecessary complications.
Services
IT Support
Cloud Solutions
Network Management
Backup & Recovery
Strategic Advice
School Broadband
Mobile Device Management
Hardware Upgrades
Details
- Year established: 2006
Highlights and features
- 17 years of experience supporting East Anglia businesses and schools
- Certified Microsoft Partner with cloud solution expertise
- Flexible support options from ad-hoc to fully outsourced IT services
- Local Norfolk-based engineers with nationwide remote access capabilities
- Proven track record of minimising business disruption during system upgrades
Associations and certifications
- Microsoft Partner
- Fortinet Meru Authorised Partner
- Draytek
- ESET
What people say
Exceptional level of service
Speed of response vital
Managed projects faultlessly
Good clear advice
Cost-effective solutions
Services
IT Support
We provide comprehensive IT support for businesses and schools, ranging from ad-hoc callouts to fully outsourced solutions. Our engineers utilise remote desktop technology to resolve issues efficiently while minimising on-site visits. With flexible support packages tailored to individual organisational needs, we ensure minimal disruption to daily operations while maintaining system reliability and performance.
Cloud Solutions
Our cloud solutions include Microsoft Office 365 implementation and migration services, enabling seamless access to business-critical applications from any location. We help organisations transition to cloud-based infrastructure while ensuring data security and compliance. With experience migrating thousands of accounts, we provide tailored cloud strategies that enhance collaboration and reduce IT infrastructure costs.
Network Management
We design and implement robust network solutions from single-server setups to multi-site systems. Our expertise includes data cabling, wireless network installation, and secure guest access solutions. Using virtualisation technologies like Microsoft Hyper-V, we help businesses optimise server resources while improving disaster recovery capabilities and reducing hardware costs through efficient infrastructure utilisation.
Backup & Recovery
Our backup and disaster recovery solutions protect against data loss from hardware failure, cyber threats, or physical disasters. We offer automated cloud-based backups combined with customised recovery strategies tailored to business continuity requirements. With rapid system restoration capabilities, we help organisations maintain operations during unexpected outages while ensuring compliance with data protection regulations.
Strategic Advice
We provide expert guidance on technology upgrades and system overhauls, focusing on maximising existing infrastructure while recommending compatible new solutions. Our strategic approach considers organisational workflows to implement cost-effective improvements that enhance productivity. From hardware procurement advice to long-term IT planning, we help businesses make informed technology decisions aligned with their operational goals.
People
Nik Howard
Managing Director
With over 17 years leading Netcentral Solutions, Nik Howard oversees strategic direction and client relationships. His expertise in educational IT systems has driven successful implementations across multiple schools while maintaining focus on cost-effective business solutions.
Sam Smith
Service Manager
Sam manages day-to-day service delivery, ensuring technical excellence across support operations. With extensive experience in school ICT systems, he coordinates engineer resources to maintain minimal disruption during educational institution projects.
Jonathan Lee
ICT Support Engineer
As lead school support engineer, Jonathan provides dedicated technical assistance to educational clients. His specialism in classroom technology integration ensures smooth implementation of interactive displays and learning tools.
Adrian Hales
ICT Support Engineer
Adrian delivers comprehensive IT support to business clients, specialising in server virtualisation and network security. His technical proficiency ensures reliable infrastructure for commercial organisations across East Anglia.
Barry Pryke
Structured Cabling Engineer
Barry specialises in data cabling and telecommunications infrastructure, ensuring robust physical network foundations for both business and educational clients across Norfolk and Suffolk.
Questions
What IT services do you offer for businesses?
We provide comprehensive IT support including cloud solutions, network management, backup & recovery, hardware upgrades, and strategic advice tailored to small and medium businesses.
Do you support educational institutions?
Yes, we specialise in school ICT support with dedicated engineers, broadband solutions, interactive displays, and mobile device management specifically for educational environments.
Are you Microsoft certified?
We are a certified Microsoft Partner, qualified to implement and support Office 365, Azure, and Exchange Online solutions for businesses and schools.
How do you handle emergency IT issues?
We offer out-of-hours support for urgent problems, with engineers available to resolve critical IT issues affecting business operations or school activities.
Can you help with system migrations?
Our team has extensive experience migrating systems to cloud platforms and upgrading infrastructure while minimising disruption to daily operations.
What areas do you cover?
We primarily serve Norfolk, Suffolk, Cambridgeshire, and Essex, with remote support capabilities for clients across the UK.
