Business Details
26 Years
experience
Emergency
services
Your Trusted IT Partner in London
XC360 has been delivering comprehensive IT solutions to businesses across London for over two decades. Our expertise spans cloud computing, data security, managed IT support, and business continuity, tailored to meet the evolving needs of SMEs. We combine cutting-edge technology with proactive monitoring to ensure operational efficiency and system resilience. Our team of certified professionals prioritises client-centric service, offering 24/7 support and customised strategies to address specific business challenges. With a proven track record of successful migrations and system integrations, we help organisations reduce downtime by 80% through advanced monitoring techniques.Our commitment to innovation is demonstrated through scalable solutions that adapt to growth, including hybrid cloud environments and enterprise-grade cybersecurity frameworks. We maintain transparency through documented processes and regular performance reporting, ensuring clients retain full visibility over their IT infrastructure. Backed by industry-recognised service level agreements, our approach combines technical excellence with practical implementation to deliver measurable business outcomes.
Services
Cloud Services
IT Support
Data Security
Business Continuity
Telephony Solutions
Compliance Management
Print Services
Virtual CIO
Augmented IT
Disaster Recovery
Details
- Year established: 2000
Highlights and features
- We offer 24/7 proactive system monitoring and support
- Our solutions reduce downtime by 80% compared to traditional IT
- We implement automated self-remediation for 84% of common issues
- Our engineers hold Microsoft and cybersecurity industry certifications
- We guarantee 7-minute response times for critical incidents
What people say
First class service
Human approach to IT
Responsive proactive effective
Quality service wows us
Shrewdest business decision
Services
Cloud Services
Our cloud solutions deliver secure, scalable infrastructure with 24/7 monitoring and automated updates. Businesses access critical applications and data from any location while maintaining compliance with industry standards. The platform supports seamless scaling to match organisational growth requirements.
IT Support
Comprehensive IT management includes proactive monitoring, automated patching, and instant support through London-based technicians. Our SLA-backed service ensures 99.9% system uptime with dedicated account management for tailored solutions.
Data Security
Enterprise-grade protection featuring multi-layered antivirus, encrypted backups, and continuous threat detection. Our certified specialists implement GDPR-compliant security frameworks with regular vulnerability assessments and incident response protocols.
Business Continuity
High-availability systems with recovery time objectives under 15 minutes. Automated failover mechanisms and geographically redundant storage ensure operational continuity during unexpected disruptions or cyber incidents.
Telephony Solutions
Feature-rich communication platform with call recording, auto attendants, and mobile integration. Cloud-hosted PBX systems eliminate hardware costs while maintaining enterprise-grade reliability and scalability.
Questions
What cloud solutions do you offer?
We provide hosted desktop environments with automated backups, compliance management, and seamless integration with Microsoft 365 and enterprise applications.
How do you ensure data security?
Our multi-layered approach includes encrypted backups, continuous monitoring, and enterprise firewalls with regular security audits conducted by certified specialists.
Do you support remote working?
Yes, our cloud infrastructure enables secure access to systems and data from any location with 24/7 monitoring and instant technical support.
What compliance standards do you meet?
We maintain GDPR compliance with documented data protection policies and regular audits to ensure adherence to information security best practices.
How quickly do you respond to issues?
Critical incidents receive immediate attention with 96% of issues resolved within 7 minutes through our proactive monitoring systems.
Can you integrate with existing systems?
Our migration specialists implement seamless transitions with zero downtime, maintaining compatibility with legacy applications during cloud adoption processes.
