Business Details
16 Years
experience
Managed IT Services for SMEs
Established in 2010 by directors Richard Barbera and Chris Sumner, Netcomm Systems has built a reputation for delivering high-quality managed IT support and telecoms services tailored to SMEs. Our team of Microsoft-certified engineers provides technical expertise across network security, cloud solutions, disaster recovery, and unified communications, serving businesses nationwide from our Warrington base. With over 30 years of combined industry experience, we prioritise direct client engagement, offering hands-on support that combines technical proficiency with a customer-focused approach.Our partnerships with Microsoft and HP, alongside our status as a Cloud Solution Provider, enable us to deliver scalable IT infrastructure solutions that grow with client needs. We measure success through long-term client relationships, evidenced by our decade-long partnerships and high retention rates, and maintain rigorous technical certifications to ensure our skills remain at the forefront of evolving technology standards.
Services
Managed IT Support
Cloud Services
Cyber Security
Disaster Recovery
Voice Connectivity
Business Mobile
Remote Working
PSTN Switch Off
Hardware and Software
Details
- Year established: 2010
Highlights and features
- We have over 30 years of combined experience in IT infrastructure management
- Our engineers hold Microsoft Silver Partner and HP partnership accreditations
- Flexible support plans tailored to SME requirements
- 98% client retention rate through responsive, hands-on technical support
- UK-wide service with local expertise from our Warrington base
Associations and certifications
- Microsoft Certified Engineers
- Microsoft Cloud Solution Provider
- HP Partner
- Microsoft Partner
What people say
Reliable, honest and professional team
Fast, friendly, first class professional service
Knowledgeable and efficient managed services
Responsive and business-focused support
Seamless cloud migration experience
Services
Managed IT Support
Our managed IT support provides continuous monitoring and maintenance of business systems. Microsoft-certified engineers deliver proactive solutions for network security, software updates, and hardware management. This service ensures operational continuity through rapid fault resolution and strategic infrastructure planning tailored to SME requirements.
Cloud Services
We implement secure cloud platforms including Microsoft Azure and Office 365. Our migration specialists ensure seamless transition of data and applications while maintaining compliance standards. Businesses benefit from scalable storage solutions, improved collaboration tools, and reduced on-premises infrastructure costs through our cloud consultancy services.
Disaster Recovery
Our disaster recovery plans protect against data loss through automated backups and rapid system restoration. We create customised recovery strategies with guaranteed SLAs for business continuity. Regular testing ensures minimal downtime during unexpected outages or cyber incidents affecting critical IT operations.
Cyber Security
Comprehensive security assessments identify vulnerabilities in IT infrastructure. We implement advanced threat protection, firewall management, and employee training programs. Regular audits maintain compliance with industry standards while defending against evolving cyber threats to business data and systems.
Voice Connectivity
We provide modern communication solutions including VoIP systems and unified communications platforms. Our telecoms infrastructure supports scalable call handling, video conferencing, and mobile integration. Businesses benefit from improved connectivity and cost-effective communication tools tailored to operational requirements.
People
Chris Sumner
Director
With over 30 years in IT, Chris specialises in Microsoft server solutions and infrastructure management. He leads technical strategy at Netcomm, ensuring engineering teams maintain cutting-edge certifications and deliver practical IT solutions for business growth.
Richard Barbera
Director
A Microsoft and Cisco-certified engineer since 2000, Richard oversees project delivery and client relationships. His technical expertise in network architecture and cloud migration supports Netcomm's mission to provide reliable, future-proof IT infrastructure solutions.
Questions
What IT services do you offer for SMEs?
We provide managed IT support, cloud solutions, cyber security, disaster recovery, and unified communications tailored to SME requirements across the UK.
How quickly do you respond to support requests?
Our team aims to resolve 98% of faults on first visit, with average ticket response times under 15 minutes during business hours.
Do you support remote working setups?
Yes, we implement secure remote access solutions, cloud collaboration tools, and mobile device management systems to enable flexible working environments.
Are you Microsoft-certified engineers?
All senior engineers hold Microsoft certifications, and we maintain Silver Partner status with specialist accreditations in cloud and infrastructure solutions.
What areas do you cover?
Based in Warrington, we serve businesses nationwide with particular expertise in Manchester, Liverpool, and Cheshire regions.
How do you handle data protection?
We implement automated backups, encrypted storage solutions, and GDPR-compliant security protocols to ensure business continuity and regulatory compliance.
