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19 Years
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Award-Winning IT Support in Manchester
Remedian IT Services stands out as a premier provider of IT support in Manchester. Explore a comprehensive suite of services, including network management, software solutions, and robust IT security. Trust our team of experts to keep your IT systems running smoothly and secure your business against cyber threats. Reach out to us today and elevate your business with Remedian.
Services
IT Support Managed IT Services Cybersecurity Cloud Solutions IT Consultancy School Network Management Data Protection Remote Support Hardware Maintenance VOIP Systems
Details
  • Year established: 2007
Highlights and features
  • 16 years of proven experience in Manchester's IT sector
  • 24/7 network monitoring and emergency response service
  • Tailored solutions for businesses and educational institutions
  • Cybersecurity expertise with GDPR compliance measures
  • Dedicated team of certified IT professionals and engineers
Associations and certifications
  • Cyber Essentials
What people say
Professional and efficient High level of customer service Fast response times Proactive solutions Expert technical knowledge
Services
Managed IT Services
Our proactive managed IT services provide continuous network monitoring and maintenance for Manchester businesses. With 24/7 threat detection, regular system updates, and performance optimisation, we ensure minimal downtime and maximum productivity. Our tailored approach combines expert engineering support with strategic technology planning to meet specific business needs.
Cybersecurity Solutions
Comprehensive cybersecurity services protect against malware, phishing, and data breaches. We implement Cyber Essentials-compliant security measures including network monitoring, staff training, and GDPR-compliant data management. Our proactive approach combines threat detection with incident response planning to ensure business continuity in Manchester's evolving threat landscape.
IT Support Manchester
Specialist IT support for Manchester businesses and schools, offering both remote and on-site assistance. Our certified engineers provide hardware maintenance, software troubleshooting, and network optimisation services. With rapid response times and flexible support packages, we ensure minimal disruption to daily operations across Greater Manchester.
Cloud Solutions
Secure cloud migration and management services enable seamless digital transformation. We implement Microsoft Azure solutions, Office 365 integration, and 3-2-1 backup strategies to ensure data availability. Our cloud experts help Manchester businesses reduce infrastructure costs while maintaining compliance with industry security standards.
School IT Support
Specialised IT solutions for schools including network infrastructure, device management, and curriculum support. We provide secure learning environments with compliance monitoring, staff training, and digital literacy programs. Our services help Manchester educational institutions maintain reliable technology systems that enhance teaching and learning outcomes.
People
Dave
Director
Co-founder with 16 years' experience in enterprise IT solutions. Leads strategic development while maintaining hands-on involvement in client relationships and service delivery across Manchester's business community.
James
Director
Technical director overseeing service delivery and innovation. Brings specialist expertise in cybersecurity and network infrastructure, ensuring Remedian maintains cutting-edge capabilities in Manchester's evolving technology landscape.
Kelly
Office Manager
Manages day-to-day operations with 8 years' experience in business administration. Coordinates team resources and client communications to maintain Remedian's high service standards across Manchester and surrounding areas.
Ellie
Operations Manager
Oversees service delivery logistics with a focus on efficiency improvements. Implements process optimisations that have contributed to Remedian's 99% customer satisfaction rate and rapid response times.
Helen
Purchasing Assistant
Supports procurement operations with attention to cost-effective solutions. Helps businesses access quality hardware through financing options while maintaining Remedian's value-for-money commitment.
Questions
How does your cloud service ensure data security?
We use the 3-2-1 backup method with encrypted storage across three locations, including offsite facilities, while maintaining full GDPR compliance through regular security audits.
Do you offer 24/7 IT support?
Yes, our network monitoring operates continuously with immediate alert systems for potential threats, ensuring Manchester businesses maintain secure operations outside regular working hours.
What benefits does outsourcing IT provide?
Access to specialist expertise at lower costs than in-house teams, with immediate support availability and proactive maintenance that reduces unexpected expenses.
Can you support growing businesses?
Our scalable solutions adapt to organisational growth with strategic technology planning, infrastructure upgrades, and training programs that match evolving business requirements.
What cybersecurity measures do you implement?
We provide network monitoring, malware protection, staff training programs, and compliance audits to create multi-layered defences against phishing and cyber-attacks.
Do you support remote working environments?
Yes, we offer hybrid support with remote connectivity solutions and on-site assistance, ensuring secure access to business systems from any location.
Reviews (10)
Peter Burnley
Dec 01, 2023 Report
Great professional team. Knowledgeable, skilled, nothing too much trouble. If there was ever a group of people who would go that extra mile then it's this one. I have no hesitation in recommending Remedian.
Rachel Jackson
May 07, 2023 Report
Absolutely fantastic service, staff are very kind, friendly and supportive. I would highly recommend, thank you for all your hard work. I will continue to use remedian as nothing is too much and the support from the staff is superb!
Rachael Elliott
Apr 24, 2023 Report
The professionalism and the service that Remedian provide is faultless, I couldn't praise them enough. They are efficient, proactive and friendly. I would highly recommend them for all of your IT support needs.
Tristen Preger
Apr 21, 2023 Report
Remedian IT have been working with ATI UK now for over a decade and have always provided a brilliant service and gone the 'extra mile' for any member of staff who requires help. Having instant access to our emails and allowing us to perform our duties is imperative in the UK water industry. Our customers demand a reactive service so we have to request this from our stakeholders too. Great efforts from @remedian IT Services! Happy to be a reference to you if anyone requires such information. Best Regards, Tristen Preger, International Sales Manager.
Jacqueline Fearnley
Feb 28, 2023 Report
Great service, transparent pricing and fast availability to attend to our issues on site. Highly recommend.
Sophie Sparke
Nov 13, 2022 Report
Remedian IT Manchester were quick to respond to my IT needs. There friendly staff helped me with my IT Issues on the spot and allowed me to get up and running again quickly and efficiently. If you're looking for IT support I wouldn't look any further!
Jake Warne
Sep 06, 2022 Report
I have worked with Remedian for 14 years now, and have nothing but positive experiences every time. They offer a personable, experienced service and their expanding portfolio is impressive!
Laura
Sep 01, 2022 Report
Wonderful staff, very friendly and helpful. Worked efficiently and quickly to get us sorted so could continue working. Highly recommend!
David Clinch
May 29, 2022 Report
Outstanding business providing excellent IT services in a friendly, efficient, and non-intrusive manner. Highly recommend.
Duane Keiran
Jan 19, 2022 Report
Great bunch of guys, very sound to talk to, no problem too big or small, fast reliable friendly service. Always on time and clean workers, no mess left behind. Fully recommend for any business or schools