Business Details
Emergency
services
Award-Winning IT Support & Solutions
Andromeda Solutions is a multi-award-winning IT company established in Middlesbrough, delivering comprehensive IT services and support to home and business clients nationwide. Our ISO 9001:2015 and ISO 27001:2022 certifications underscore our commitment to quality and information security. With offices in York and Gateshead, we combine global corporate IT expertise with a personalised approach, ensuring clients receive tailored solutions and rapid response times.Our team of senior engineers prioritises transparency, flexibility, and SME-focused strategies, applying best practices from large-scale systems to smaller businesses. Customer testimonials highlight our exceptional service, including same-day repairs, no-fix-no-fee policies, and nationwide support. We specialise in server technology, cybersecurity, VoIP systems, and hardware upgrades, backed by a 98.6% case resolution rate and 5-star ratings across platforms.
Services
IT Support
Virus Removal
Server Solutions
Cybersecurity
VoIP Systems
System Upgrades
PC Health Checks
Remote Support
Hardware Repairs
Network Setup
Highlights and features
- ISO 9001 and ISO 27001 certified for quality and security
- Same-day IT repairs with no-fix-no-fee guarantee
- Nationwide support for home and business clients
- Senior engineers provide direct, expert assistance
- 24/7 emergency response service available
Associations and certifications
- ISO 9001:2015
- ISO 27001:2022
What people say
Same-day repairs
No-fix-no-fee guarantee
Expert technicians
Nationwide coverage
24/7 availability
Services
IT Support
Our IT support services provide tailored solutions for businesses and home users. With ISO-certified expertise, we offer on-demand repairs, scheduled maintenance, and proactive system monitoring. Clients benefit from rapid response times, nationwide coverage, and direct access to senior engineers. Our approach combines corporate-grade reliability with personalised service for optimal system performance.
Virus Removal
Professional virus and malware removal services restore system integrity and protect data. Our technicians eliminate threats including ransomware, spyware, and browser hijackers using advanced tools and techniques. Post-removal checks ensure complete system recovery, with security recommendations to prevent future infections. Available for home and business clients with urgent response options.
Server Solutions
Secure server solutions for businesses include setup, maintenance, and cloud integration. Our experts implement reliable systems with redundancy, backup protocols, and performance optimisation. Services cover physical servers, virtualisation, and hybrid environments, ensuring scalability and compliance with industry standards for data protection and business continuity.
Cybersecurity
Comprehensive cybersecurity services protect against evolving threats through antivirus deployment, network monitoring, and encryption. We implement multi-layered defences including firewalls, content filtering, and access controls. Regular security audits identify vulnerabilities, while staff training programs enhance organisational awareness and compliance with data protection regulations.
VoIP Systems
Modern VoIP telephone systems replace traditional landlines with flexible, feature-rich communication solutions. Our installations include call routing, voicemail-to-email, and integration with business software. Scalable systems support growing teams, with remote working capabilities and cost savings compared to conventional phone lines.
People
Peter Summerhill
Managing Director
With a background in global corporate IT infrastructure, Peter leads Andromeda Solutions' technical team. He specialises in translating enterprise-grade technology solutions for SMEs, focusing on reliability and efficiency. His hands-on approach ensures clients receive expert guidance and innovative IT strategies tailored to their specific needs.
Questions
Do you offer same-day IT repairs?
Yes, we provide same-day repairs with a no-fix-no-fee guarantee for home and business clients.
Are your services available nationwide?
Yes, we deliver IT support and solutions nationwide from our Middlesbrough, York, and Gateshead offices.
What IT accreditations do you hold?
We are ISO 9001:2015 and ISO 27001:2022 certified for quality management and information security.
Do you support business servers and cybersecurity?
Yes, we specialise in secure server technology and comprehensive cybersecurity solutions for businesses.
Can you help with VoIP telephone systems?
Yes, we install and support cost-effective VoIP systems with advanced features for businesses.
Is emergency IT support available?
Yes, we offer 24/7 emergency response for critical IT issues and system failures.
