R S C C
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If you are running a small start-up business or an established company, you will know the importance of receiving quality IT support. Backups are one of the most critical function of any companies IT infrastructure, we take them very seriously. From installing a single PC or server to an entire network, we offer business-class equipment at competitive prices.

We take your data security seriously, while delivering solutions that are as transparent to the end user as possible. RSCC are a Hitchin based Microsoft certified IT company, providing IT support in Hitchin, Letchworth & Stevenage. We supply support and advice to a variety of local businesses - from small teams with simple cloud services, to larger companies with complex infrastructure.

We specialise in fixed-cost IT support and installation services, as well as offering a full range of IT services to cater for most SME requirements - from a fully managed network or migration project though to occasional help and troubleshooting. We have a dedicated in-house helpdesk team at our office in Wilbury Way, Hitchin, so you may be assured of a professional and punctual service at all times.
Services
Backups are one of the most critical function of any companies IT infrastructure, we take them very seriously.
For those clients choosing an inclusive support service, our automated system notifies us daily of any errors for instant review, we then manually check and sign off your backup logs twice a week.
For businesses with larger quantities of data and a need for a business continuity solution, we provide the Siris range of products; the most popular being the Datto which keeps a fully functioning copy of your servers at a remote datacentre - enabling business continuity in the event of a disaster.
RSCC provide either a managed or unmanaged backup solution on the Attix 5 Platform, recently renamed to Redstor.
This provides a secure file, folder and database backup (including Exchange, SQL and System States) to two separate ISO 27001 certified datacentres.
Your data will be stored in Claranet datacentres in the UK and kept secure with an encryption key which only your company (and ours if managing the service) will have access to.
Due to the large volume of data we process, we are confident we can beat any like for like quote for this service, so please call us last for your best quote.
Our preferred solution for business continuity and backups are the Siris range of products.
The Siris Datto combines a local hardware/cloud storage platform for your servers.
As well as providing a normal file/folder/database backup, the Siris keeps a full virtual copy of your servers hosted at a remote datacentre.
In the event that a server has a catastrophic failure, a copy of the server can be spun up and accessed either locally or in the cloud; allowing your business to continue functioning in minutes with a properly formulated business continuity plan.
We take an agnostic approach to cloud and local services - often providing a combination of the two, after identifying the correct products for your environment.
We prefer to use HP and Cisco equipment for their performance and reliability, though are not tied down to any single supplier and are happy to support any existing hardware you may have.
We take your data security seriously, while delivering solutions that are as transparent to the end user as possible.
We work to the basic principles of ISO 27001, adjusted for the real-world requirements of smaller companies.
When coupled with a suite of leading security products, we can reduce data security and virus incidents to a bare minimum.
We supply Cisco routers and Firewalls, Symantec anti-virus, Barracuda email filters and OpenDNS web filtering.
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