Business Details
Trusted IT Support Services in Glasgow
Kite IT has been delivering proactive IT support solutions to SMEs and public sector organisations in Glasgow for over a decade. Our team of full-time technicians provides comprehensive IT management services without subcontracting work to third parties. We specialise in fixed-cost IT support packages that eliminate unexpected expenses while maintaining system security and performance. Our approach combines technical expertise with clear communication, ensuring clients receive tailored solutions that align with their operational requirements.With a focus on long-term relationships, we prioritise understanding each client's unique IT infrastructure and business processes to maximise network efficiency. Our commitment to transparency extends to our pricing structure, which avoids hidden costs typically associated with in-house IT departments. We maintain industry best practices through regular system updates, security monitoring, and proactive maintenance to prevent data loss and downtime.
Services
IT Managed Services
IT Support
Spam Filtering
Office Moves
Disaster Recovery
Highlights and features
- Over 10 years' experience serving Glasgow businesses
- All work completed by in-house, full-time technicians
- Fixed monthly pricing with no hidden costs
- Proactive approach to IT maintenance and security
- No subcontracting to third-party providers
Services
IT Managed Services
Our Computer Freedom Plan provides comprehensive IT support through scheduled maintenance and proactive system monitoring. This service includes server and PC support, security updates, backup verification, and network optimisation. Clients benefit from predictable costs with no unexpected charges while maintaining secure, efficient IT operations.
Disaster Recovery
We develop custom disaster recovery solutions to protect critical business data and ensure rapid system restoration. Our approach includes risk assessment, backup validation, and implementation of robust security measures against cyber threats. This service helps organisations maintain operational continuity during unexpected IT disruptions.
Office Moves
Specialised support for seamless IT system relocation during office moves. We handle equipment planning, network configuration, and connectivity testing to minimise business disruption. Our service includes infrastructure setup and data migration to ensure immediate operational readiness at new premises.
Spam Filtering
Comprehensive email security solutions that block spam while preserving legitimate communications. Our system quarantines malicious content, prevents email list harvesting, and offers in-house email hosting options. This service reduces security risks while improving email management efficiency.
Email On The Move
Mobile email solutions optimised for business productivity. We implement push email systems, configure mobile access protocols, and provide guidance on battery-efficient email management. This service ensures secure, reliable email access across various mobile devices and connectivity scenarios.
People
Chris Sheerin
Director
Chris leads Kite IT's strategic direction with over a decade of experience in delivering IT solutions for Glasgow businesses. He oversees service delivery and client relationships, ensuring technical excellence and business alignment.
Questions
What IT services do you offer for SMEs?
We provide managed IT services, network maintenance, disaster recovery planning, office move support, and email security solutions tailored to small and medium businesses.
Do you support public sector organisations?
Yes, we specialise in supporting public sector clients with secure IT infrastructure management and compliance-focused solutions.
How do you handle emergency IT issues?
While we don't offer 24/7 emergency services, we prioritise urgent client needs during business hours and implement proactive measures to prevent critical failures.
What areas do you cover?
We primarily serve Glasgow and surrounding areas, providing on-site and remote IT support services to local businesses.
How are your IT services priced?
Our services operate on a fixed monthly fee structure with no hidden costs, offering predictable budgeting for comprehensive IT support.
Do you subcontract your work?
No, all our IT services are delivered by full-time, in-house technicians - we never subcontract work to third parties.
