Business Details
Your Trusted IT Partner for Financial Sector Solutions
At Tustone Technical Services Technical Services, we are driven by three core values: Trust, Understanding, and Skill. Established to revolutionise IT support for the financial sector, our mission focuses on delivering consistent, high-quality service while challenging industry norms. Our team of highly skilled professionals combines technical expertise with a deep understanding of clients' needs, offering tailored solutions for insurance, accountancy, legal, and banking sectors. Through strategic partnerships with Microsoft, Dell, HP, and BitDefender, we provide cutting-edge infrastructure, cloud solutions, and security systems.Our proactive approach prevents IT issues before they arise, ensuring maximum availability and cost efficiency. Recognised as Microsoft Silver Partners and HP Business Partners, we maintain 24/7 access to specialist support networks. Beyond technology, we demonstrate commitment to social responsibility through initiatives like upgrading IT systems for Luton Foodbank. With a fixed-fee model and vendor-backed expertise, we deliver predictable costs and exceptional value to businesses seeking reliable IT partnerships.
Services
IT Support
Cloud Solutions
Infrastructure
Security & Compliance
Backup & Recovery
Highlights and features
- Save up to 22,200 annually through shared IT expertise
- 24/7 access to Microsoft's dedicated support team
- Proactive monitoring prevents IT issues before they occur
- Fixed monthly fees with no unexpected charges
- Strategic partnerships with leading technology vendors
Associations and certifications
- Microsoft Silver Partnership
- HP Business Partner
- Dell Certified Partner
- BitDefender Technology Partner
- DrayTek Advanced Networking Partner
- Mimecast Certified Partner
- CloudBerry Lab Certified Partner
What people say
Fast and comprehensive service
Proactive support
Quality service on time
Professional and approachable team
Excellent value for money
Services
IT Support
Our proactive IT support services combine expert technicians with Microsoft, Dell, and HP partnerships to deliver 24/7 system monitoring and maintenance. Specialising in financial sector requirements, we implement preventive measures that reduce downtime by 40% while maintaining strict compliance standards. With a shared pool of technical expertise, clients benefit from multi-vendor solutions and guaranteed availability regardless of staff absences.
Cloud Solutions
Microsoft-recommended cloud services provide scalable infrastructure tailored to financial institutions' security needs. Our solutions integrate with Office 365, Google Workspace, and hybrid environments while maintaining GDPR compliance. Through Giacom partnerships, we offer flexible deployment options across Amazon S3, Microsoft Azure, and Google Cloud platforms. Military-grade encryption ensures data protection while optimising remote access capabilities for modern work environments.
Security & Compliance
Comprehensive security solutions combine BitDefender antivirus, Mimecast email protection, and DrayTek networking expertise. We implement GDPR-compliant data handling systems with real-time threat detection against malware, phishing, and zero-day attacks. Regular compliance audits ensure financial sector clients meet FCA regulations while maintaining secure data storage and transmission protocols across both physical and virtual infrastructure.
Infrastructure
Enterprise-grade infrastructure solutions utilise Dell servers, HP networking equipment, and CloudBerry backup systems to create resilient IT environments. Our technicians design scalable architectures that support business growth while maintaining 99.9% system availability. Through hardware-software integration, we optimise performance across virtualisation platforms, storage solutions, and hybrid cloud environments tailored to financial sector requirements.
Backup & Recovery
Military-grade backup solutions guarantee 100% data recoverability through CloudBerry's military-grade encryption and multi-cloud storage options. We implement automated backup schedules with real-time monitoring to prevent data loss. Recovery systems ensure business continuity during outages, with guaranteed SLAs for financial institutions requiring constant access to critical accounting, legal, and banking records.
Questions
What financial sectors do you specialise in?
We focus on insurance, accountancy, legal, and banking sectors, providing tailored IT solutions that meet specific compliance requirements and operational needs.
How do you ensure data security?
Through BitDefender antivirus, Mimecast email protection, and DrayTek networking solutions, combined with GDPR-compliant data handling procedures and regular security audits.
What support hours do you offer?
Our services include 24/7 support with guaranteed availability, backed by Microsoft's dedicated support team and our proactive monitoring systems.
Can you help reduce IT costs?
Yes, clients save up to £22,200 annually through our shared expertise model that replaces full-time technician costs with flexible, multi-engineer support.
What cloud solutions do you provide?
Microsoft-recommended cloud services compatible with Office 365, Google Workspace, and hybrid environments, deployed across Azure, AWS, and Google Cloud platforms.
Do you offer fixed pricing?
Yes, our fixed monthly fee structure ensures predictable costs with no unexpected charges regardless of technical issues encountered.
