Business Details
22 Years
experience
Expert IT Services in Redbourn
Herts Computer Care has been delivering expert IT solutions in Redbourn since 2004. Our team combines over 50 years of collective experience in IT and telecoms, serving small businesses and individual clients with tailored support. We specialise in computer repairs, network design, cloud backup, and VoIP systems, ensuring robust, future-proof technology solutions. Our engineers hold industry certifications and have been repairing devices since 1989, combining technical excellence with business acumen.We prioritise client satisfaction through fixed-cost services, comprehensive warranties, and 24/7 monitoring of IT systems to prevent downtime. As a VAT-registered, fully insured company, we offer instant remote assistance and cloud data accessibility while maintaining strict compliance with safety and quality standards. Our partnerships with major telecom and IT firms enable us to deliver cutting-edge solutions that align with evolving industry trends.
Services
Computer Repairs
Data Transfer
Performance Upgrades
Network Installation
Remote Office
Cloud Backup
POS Systems
Network Security
Business Servers
Voice over IP
Details
- Year established: 2004
Highlights and features
- Over 30 years of combined IT and telecoms expertise
- Fully qualified engineers with industry certifications
- Fixed-cost services with no hidden fees
- Covering Hertfordshire and surrounding counties
- Comprehensive warranties on all work
What people say
Prompt service
Technical expertise
Excellent aftercare
Reliable solutions
Competitive pricing
Services
Computer Repairs
We repair all brands of computers and laptops, including Apple, Dell, and HP. Our certified engineers handle hardware replacement, software troubleshooting, and virus removal. With over 30 years of experience, we provide timely solutions for screen replacements, battery issues, and system failures. Our fixed-cost repairs come with comprehensive warranties, ensuring long-term reliability for both personal and business users.
Cloud Backup
Our cloud backup solutions safeguard business data against hardware failures and cyber threats. Using encrypted storage with automated backups, we ensure 24/7 data accessibility and rapid recovery. This service minimises downtime while maintaining compliance with security standards. Ideal for multi-site operations, our scalable cloud solutions adapt to growing storage requirements without additional hardware investments.
Network Design
We create custom network infrastructures tailored to business requirements and budgets. Our solutions optimise connectivity, security, and scalability for SMEs. Services include wired/wireless setup, server configuration, and remote access implementation. With proactive monitoring, we prevent system failures and ensure seamless operations across office locations.
VoIP Systems
Our Voice over IP solutions reduce communication costs while enhancing business connectivity. We implement SIP trunks, virtual numbers, and cloud-based phone systems with high call quality. These scalable telecom solutions integrate with existing IT infrastructure, supporting remote working and improving customer service efficiency for growing businesses.
Performance Upgrades
We enhance computer performance through hardware upgrades and software optimisation. Services include memory expansion, SSD installations, and system configuration adjustments. By eliminating bottlenecks, we improve processing speeds and application responsiveness. This extends device lifespan while maintaining compatibility with modern software requirements for both individual and enterprise clients.
People
Shak Khoda
Lead Technical Engineer
With university degrees in IT and 35+ years of industry experience since 1984, Shak leads technical operations. He specialises in complex system diagnostics and network architecture, ensuring cutting-edge solutions for business clients.
Simon Goodman
IT / Telecoms Expert
A telecoms specialist with 30+ years in the industry since 1990, Simon delivers integrated IT and communication solutions. His expertise covers VoIP systems and network security, supporting robust business infrastructure.
Vibs Gronne
Telecoms Expert
Focusing on telecoms integration since joining in 2010, Vibs ensures seamless connectivity solutions. He manages VoIP implementations and network optimisation projects across Hertfordshire and surrounding areas.
Kevin Lin
IT Engineer
Qualified in IT infrastructure since 2015, Kevin provides technical support for computer repairs and network installations. He contributes to system upgrades and cloud migration projects with modern technical approaches.
Tina Li
Accounts
Managing financial operations since 2012, Tina ensures transparent billing for our fixed-cost services. She supports client relationships through clear communication of service packages and payment options.
Questions
Which areas do you cover?
We serve Hertfordshire and surrounding counties including London, Bedfordshire, Essex, and Buckinghamshire.
What payment methods do you accept?
We accept card payments and bank transfers for all our IT services and repairs.
Which devices do you repair?
We repair all major brands including Apple, Dell, HP, Acer, Lenovo, Toshiba, Asus, and Chromebooks.
Are your engineers qualified?
Yes, our engineers hold industry certifications and have 30+ years of combined experience in IT and telecoms.
Should I repair or replace my computer?
Repairs are usually cheaper unless costs exceed 60-70% of replacement value. We provide impartial advice with quotes.
What is your response time for emergencies?
We offer guaranteed SLA response times for business clients during working hours (8:15am-3:30pm Mon-Fri).
