iceConnect | Managed Network Solutions
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iceConnect | Managed Network Solutions
You've found the perfect IT Support partner that takes the time to understand you and your business. Benefit from our superior level of service where your calls are answered promptly, where there aren't any complex explanations and most importantly, your issues are resolved quickly. Designed and built around you, we put our years of skills and experience to the task to come up with the best IT solutions.

Our experts help plan and implement and IT strategy for your company, so you know what the future looks like. With built-in intelligent reporting and analytics, our phone systems allow you to measure activity through KPIs. Your business will have the right knowledge and tools to help you deploy resources and manage your growth. Now more than ever, it is essential to ensure your company and staff are protected from ever-evolving cyber threats.

Seamlessly implement the essential security measures to all your devices including emails and cloud services to ensure you have the right level of protection in place.
Services
In 2003, I started what would become iceConnect in an empty room in my house doing the one thing I enjoyed most - supporting IT systems for small to medium sized businesses.
With the advent of cloud services and bringing phone systems in-house, we're now providing our customers with a complete turn-key solution where they no longer have to look outside of iceConnect for the latest innovation in technology.
Alongside our unparalleled support, collaboration and a connected mobile workforce are some of the things our technical architects have put in place to help our customers grow their business.
With our instant telephone and remote support, we remove the stress of managing your IT so you can focus on what really matters - growing your business.
Our IT experts take the time to get to know your network and systems and we'll manage and maintain them to prevent the common IT problems that can plague your business and keep it from working at its best.
We promise a money-back guarantee if a core element of our customer's network goes down.
We are confident to be able to do this by ensuring we setup and implement a great system from the start with redundancy and fail-over built-in.
Measure the return on your marketing activities through KPIs, and channel new ways to grow your business with effective staff training and team collaboration features.
Whether you have a single site or multi-site business, all users can utilise the same cloud hosted phone system, so you don't have to buy a new one for each site.
A centralised dashboard improves efficiency whilst giving you better oversight and management of all your extensions, be it handset or mobile.
See exactly how many calls you missed, giving you better insight into how best to answer calls from new customers.
Our aim is to provide a flawless experience, and only by going above and beyond for our clients can we ensure complete satisfaction in the service we deliver.
With the bar set so high, see exactly how we maintain our 5 star track record.
As a business which is dedicated to and focused on providing an exemplary service, our goals is simple - deliver a memorable client experience that's second to none.
Have a free no-obligation conversation with our experts on what can be done to help improve your IT and Phone System.
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