Business Details
19 Years
experience
Emergency
services
Trusted IT Support and Managed Services in Witney
Established in 2007, Krayma Technical Solutions has become a trusted provider of managed IT support for businesses across Oxfordshire and the south of England. Our team combines technical expertise with a commitment to delivering tailored solutions that meet the evolving needs of small and medium-sized enterprises. We specialise in proactive monitoring, cloud migration, and infrastructure management, ensuring our clients' systems remain secure and up-to-date. With a focus on long-term relationships, we prioritise clear communication and responsive support to minimise downtime and maximise operational efficiency. Our partnerships with leading technology vendors enable us to offer cutting-edge services, from virtual servers to disaster recovery solutions.Backed by testimonials highlighting our reliability and customer-centric approach, we aim to be the external IT department businesses can depend on. By maintaining a local presence in Witney while serving clients nationwide, we blend regional accessibility with national capability. Our engineers' certifications and industry experience ensure clients receive technically robust yet commercially practical advice. Through 24/7 monitoring and regular system updates, we help businesses future-proof their technology investments while maintaining cost-effectiveness.
Services
Managed IT Support
Remote IT Support
24/7 Monitoring
Virtual Servers
Network Support
Data Backup
Cloud Migration
IT Project Management
Office Relocation
Hardware Procurement
Details
- Year established: 2007
Highlights and features
- We offer 24/7 proactive IT monitoring since 2007
- Our team holds certifications with Microsoft Azure and 365
- We provide tailored solutions for SMEs across southern England
- We guarantee rapid response times for critical IT issues
- We maintain 98% customer retention through reliable support
What people say
Excellent service
Proactively fixing issues
Friendly and helpful
Reliable infrastructure
Cost-effective solutions
Services
Managed IT Support
Our managed IT support provides continuous system monitoring and proactive maintenance for businesses in Oxfordshire and southern England. With 24/7 surveillance and automated alerts, we identify and resolve potential issues before they impact operations. Our engineers deliver regular updates, security patches, and performance optimisations to ensure your technology infrastructure remains current and secure.
Cloud Migration
We specialise in seamless cloud migration services that transfer your IT resources to modern infrastructure platforms. Our engineers implement Microsoft Azure and 365 solutions while maintaining data integrity throughout the transition. By assessing your existing systems and creating custom migration roadmaps, we ensure minimal disruption to daily operations while enhancing scalability and security for growing businesses.
24/7 Monitoring
Our round-the-clock monitoring service uses advanced tools to track system performance and security metrics in real-time. Automated alerts notify our engineers of potential hardware failures, network issues, or security threats before they affect business operations. This proactive approach reduces downtime by enabling pre-emptive fixes while providing regular performance reports to keep clients informed about their IT environment's health.
IT Project Management
We manage complete IT project lifecycles from initial planning to final implementation. Our certified project managers coordinate infrastructure upgrades, office relocations, and system rollouts while maintaining strict timelines and budgets. By handling technical documentation, vendor coordination, and staff training, we ensure smooth transitions during major technology changes without disrupting core business activities.
Office Relocation
Our office relocation service handles complete IT infrastructure transfers for businesses of all sizes. From network cabling to server migration, we ensure seamless technology transitions during physical office moves. With pre-move testing, data backup protocols, and post-move validation checks, we guarantee operational continuity while implementing any necessary system upgrades during the relocation process.
People
Nik
Technical Director
With 15+ years in IT support, Nik leads technical operations at Krayma. He specialises in network architecture and cloud solutions, ensuring clients receive technically robust yet commercially practical advice.
Mike
Managing Director
Co-founder Mike oversees business strategy and client relationships. His focus on customer service excellence has driven Krayma's 98% client retention rate since 2007.
Adrian Reeve
Client Director
Adrian manages key client accounts and service delivery. He ensures technical solutions align with business objectives, maintaining Krayma's reputation for tailored IT support.
David Kingerlee
Chairman
David provides strategic oversight and governance. With extensive industry experience, he ensures Krayma maintains its position as a leading IT solutions provider in southern England.
Sarah Williams
Operations Manager
Sarah coordinates day-to-day service delivery and client communications. Her organisational skills ensure efficient implementation of IT solutions across Krayma's client base.
Questions
What areas do you cover for IT support?
We provide IT support across Oxfordshire and throughout southern England, with both onsite and remote service options available.
Do you offer emergency IT support?
Yes, our 24/7 monitoring service includes emergency response for critical IT issues affecting business operations.
Can you help with cloud migration projects?
We specialise in cloud migration, implementing Microsoft Azure and 365 solutions with minimal business disruption.
What IT services do you offer for growing businesses?
We provide scalable solutions including infrastructure management, data backup, and office relocation services tailored to business growth.
How do you ensure IT system security?
Through continuous monitoring, regular security updates, and proactive threat detection using industry-leading tools and protocols.
What makes your IT support different from competitors?
Our combination of technical expertise, proactive approach, and commitment to long-term client relationships ensures reliable, future-proof IT solutions.
Reviews (4)
Louise Berry Lyle
Apr 06, 2020
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The whole nation is working from home, and what happens..my computer plays up and certain elements no longer work. I ring Krayma on the off chance they could help me. They normally only work with businesses, but Mike and Tristan went out of their way to help. I was so grateful for their willingness to try and fix my computer, their professional approach and ability to explain to me what was wrong (Im certainly not a tech savvy person at all) was reassuring. I would have no hesitation in recommending them to anybody. Thank you for help, it is very much appreciated.
Ryan Weston
Dec 23, 2018
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Krayma has been an invaluable asset to Adept Graphics, delivering an essential and irreplaceable service. Swift and dependable IT support is crucial for us, as any interruption can impede design delivery and production. As our company expands, I have complete confidence in entrusting our IT solutions to Krayma, knowing that our files will always be accessible and our data will remain secure.
Naomi Claire Chauhan
Dec 20, 2018
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Krayma's performance has been exceptional; they consistently go above and beyond. Their professionalism, amiability, and remarkable efficiency are truly commendable. I wholeheartedly endorse them to anyone seeking their services. I am sincerely grateful for everything they have done and eagerly anticipate our ongoing collaboration in the future.
Melanie Cooke
Dec 18, 2018
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We are a local building firm and have been using Krayma for over a year now, started with setting up a small network properly, installation of new cabeling and equipment and we now continue with there supported service. Cannot recommend them highly enough... friendly, efficient, knowledgeable, thorough and patient!
