Business Details
18 Years
experience
Emergency
services
Your Trusted IT Support Partner in Whitchurch
Established in 2008, Galaxy Computer Services has become a trusted provider of IT support for businesses and home users across Shropshire. Our team of certified technicians combines technical expertise with a proactive approach to deliver tailored solutions, including Virtual IT Management, advanced security systems, and cloud communications. With a strong focus on client satisfaction, we prioritise clear communication and reliable service, ensuring technology empowers rather than hinders our clients' success.Our growth through referrals reflects our commitment to quality, and our local knowledge enables us to address specific regional IT challenges effectively. We maintain rigorous standards through continuous training and investment in cutting-edge tools, ensuring we remain at the forefront of IT service delivery.
Services
Virtual IT Manager
Security Solutions
Cloud Services
Computer Repairs
Home Support
Details
- Year established: 2008
Highlights and features
- We have over 15 years of experience in IT service delivery.
- Our team includes COMPTIA Network+ and Microsoft-certified technicians.
- We provide proactive 24/7 IT management and security monitoring.
- Our solutions are tailored to specific business requirements.
- We guarantee rapid response times for critical IT issues.
Services
Virtual IT Manager
Our Virtual IT Manager service provides continuous oversight of business systems. With 24/7 monitoring, guaranteed response times, and proactive maintenance, we ensure optimal performance. Our technicians handle everything from routine updates to complex troubleshooting, allowing businesses to focus on core operations without IT disruptions.
Security Solutions
Galaxy delivers advanced security solutions to protect against cyber threats. We implement firewalls, encryption, and intrusion detection systems tailored to business needs. Regular audits and staff training ensure comprehensive protection. Our experts stay updated on emerging threats to maintain robust defences for client data and infrastructure.
Cloud Services
We offer scalable cloud solutions for data storage and collaboration. Our services include Microsoft 365 integration, cloud backups, and hybrid infrastructure setups. These solutions enable seamless remote access while maintaining security. We ensure reliable connectivity and data recovery options to support business continuity.
Computer Repairs
Our technicians diagnose and repair hardware/software issues for all devices. We provide transparent pricing and use genuine parts for repairs. Services include data recovery, virus removal, and system upgrades. Both walk-in and on-site options are available for business and home users across Shropshire.
Home Support
We offer tailored IT support for home users, including remote assistance and in-home visits. Services cover network setup, device troubleshooting, and software training. Our approachable team explains technical concepts clearly, ensuring clients understand solutions. We also provide advice on maintaining secure home networks and connected devices.
People
Will Weston
Founder
Will established Galaxy in 2008 with a vision to deliver professional IT services to SMEs. He oversees strategic direction while maintaining hands-on client support. His expertise in business IT service delivery combines with a passion for technology to drive the company's growth and innovation.
Reuben Lowe
Senior IT Technician
COMPTIA Network+ certified with Microsoft qualifications, Reuben manages complex IT projects and daily technical issues. His methodical approach ensures smooth system operations. Outside work, he enjoys outdoor activities including hiking and cycling, maintaining a healthy balance between technology and nature.
Alex Stockton
1st Line IT Technician
Alex provides on-site support to business clients, specialising in hardware repairs and project work. With seven years' experience, he combines technical skills with client communication. His interests include reading, politics, and following Liverpool FC, reflecting his analytical and engaged approach to both work and life.
Jacqui Saunders
Accounts Manager
With over 30 years' experience, Jacqui manages financial operations and administration. Her expertise ensures efficient accounting processes and compliance. She brings meticulous attention to detail and a track record of streamlining business operations, supporting Galaxy's financial stability while mentoring team members in administrative best practices.
James Roberts
Computer Technician
James has over 20 years' experience in computer systems repair. His problem-solving skills address diverse technical challenges, from hardware failures to software conflicts. A nature enthusiast, he balances his technical work with countryside walks, applying his analytical mind to both technological and environmental puzzles while maintaining client-focused service delivery.
Questions
What IT services do you offer for businesses?
We provide Virtual IT Management, cybersecurity solutions, cloud services, and network infrastructure support tailored to business needs across Shropshire.
Do you offer home computer repair services?
Yes, we repair all devices including PCs, laptops, and tablets, with options for in-home visits or shop drop-off in Whitchurch.
Are your technicians certified?
Our team includes COMPTIA Network+ and Microsoft-certified professionals with extensive industry experience.
Do you provide emergency IT support?
We offer 24/7 emergency support with guaranteed rapid response times for critical business IT issues.
Can you help with cloud migration?
Yes, we implement secure cloud solutions including Microsoft 365 integration and hybrid infrastructure setups for businesses.
