Business Details
32 Years
experience
Emergency
services
Your Trusted IT Partner in Oxford
Established in 1994, Omsuk has built a reputation as a trusted provider of comprehensive IT solutions for small businesses across the UK. Our approach combines proactive support with straightforward advice, ensuring clients receive cost-effective services tailored to their specific needs. With a dedicated team of experienced engineers, we deliver managed services, cyber security, hardware/software repairs, and consultancy. Our commitment to maintaining original company values while embracing technological advancements enables businesses to focus on growth without IT disruptions. Offices in Oxford and Bradford allow us to serve clients nationwide, combining local expertise with national reach.Client testimonials highlight our prompt response times, technical proficiency, and ability to handle complex IT challenges. From emergency repairs to strategic infrastructure planning, we prioritise transparency and clear communication. Our infrastructure automatically monitors systems to prevent downtime, while flexible service plans accommodate businesses of all sizes. With over 25 years' experience in creative industries and international markets, our team brings deep technical knowledge and practical problem-solving skills. We maintain strong relationships with clients through regular healthchecks, upgrades, and 24/7 support availability during working hours.
Services
Managed IT Services
IT Consultancy
Hardware Repairs
Cyber Security
Remote Support
Software Repairs
System Upgrades
Network Design
Details
- Year established: 1994
Highlights and features
- 28 years' experience supporting UK small businesses since 1994
- Personalised service from qualified engineers with industry certifications
- Proactive infrastructure monitoring prevents system downtime
- Flexible service plans combining on-site and remote support
- Proven track record with creative industries and international clients
What people say
Consistently excellent level of service
Professional approach
Prompt response
Proactive support
Peace of mind
Services
Managed IT Services
Our managed services provide comprehensive IT infrastructure monitoring and maintenance through fixed monthly payments. This includes proactive system checks, cyber security protection, and 24/7 remote support to prevent downtime. Businesses benefit from predictable costs and dedicated engineering resources for both strategic planning and emergency response.
IT Consultancy
We offer expert IT strategy guidance covering network design, software selection, and technology implementation. Our consultants provide clear recommendations for system upgrades and business process optimisation. Services include hardware procurement advice, cloud migration planning, and cybersecurity risk assessments tailored to individual business requirements.
Hardware Repairs
Comprehensive hardware diagnostics and repair services for desktops, laptops, and servers. We offer both in-house workshop repairs and on-site technician visits with fast turnaround times. Regular healthchecks identify potential issues while upgrade services extend equipment lifespan through component replacements and performance enhancements.
Cyber Security
Our security solutions include firewall configuration, malware removal, and data protection planning. We implement monitoring systems for threat detection and provide regular security audits. Services cover endpoint protection, secure networking, and compliance support to safeguard business-critical information against cyber threats.
Remote Support
Immediate remote access troubleshooting for software issues, system errors, and configuration problems. Available during standard working hours with ad-hoc pay-as-you-go options. Our engineers resolve issues without requiring physical presence, minimising business disruption while maintaining secure connections to client systems.
People
Khalid Mehmood
Managing Director
Founder of Omsuk with over 28 years' experience in IT services. Maintains company values while overseeing strategic direction. Ensures high service standards across all client engagements through continuous process improvement and team development initiatives.
Matt Cox
Service Manager
Lead engineer with 15+ years' IT support experience. Specialises in creative industries and international markets. Holds Apple certifications (ACMT, ACTC, ACSP). Focuses on delivering tailored solutions while managing technical operations and client relationships.
Alex Dixon
Operations Manager
13-year IT veteran with expertise in cross-platform solutions. Specialises in Mac and PC integration challenges. Oversees day-to-day service delivery operations, ensuring efficient resource allocation and technical problem resolution across diverse business environments.
Kevin Asquith
Sales Account Manager
Longest-serving team member after the founder. Based in Bradford with extensive regional client knowledge. Focuses on building long-term business relationships while understanding specific IT requirements across various industry sectors.
Sam Murray
Junior Support Engineer
Newest team member with prior MSP experience in Leicester. Provides technical support under senior engineer supervision. Brings fresh perspectives on emerging technologies while learning from established team members' expertise.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cyber security, hardware/software repairs, network design, and IT consultancy. Our solutions include both proactive maintenance and emergency support with flexible payment options.
Do you offer emergency IT support?
Yes, we provide ad-hoc emergency support with rapid response times. Our engineers can often arrive the same day for critical issues while offering remote assistance for immediate problem resolution.
Which areas do you cover?
We operate from Oxford and Bradford offices, serving clients throughout the UK including Leicestershire, West Yorkshire, and surrounding regions with both on-site and remote support options.
How do your managed service plans work?
Our plans offer comprehensive IT support for a fixed monthly fee, including system monitoring, security updates, and priority response times. Plans are customised to business size and requirements with scalable service levels.
What qualifications do your engineers hold?
Our team includes Apple-certified technicians (ACMT, ACTC) with 13-15 years' experience. All engineers undergo continuous professional development to maintain expertise in current technologies and industry best practices.
