Business Details
42 Years
experience
Emergency
services
Your Trusted IT Support Partner in Buckinghamshire
Established in 1984, we are a Buckinghamshire-based IT services provider with over three decades of experience supporting businesses across Buckinghamshire, Berkshire, and Oxfordshire. Our approach combines technical expertise with proactive solutions, offering tailored IT support ranging from remote assistance to fully managed services. We specialise in cybersecurity, cloud technology implementation, and strategic IT consultancy, ensuring businesses maintain secure, efficient digital infrastructures. Our team of certified professionals delivers rapid response times and personalised service, supported by continuous investment in emerging technologies.We hold Cyber Essentials certification as a preferred supplier, demonstrating compliance with rigorous security standards. Client testimonials highlight our reliability, technical proficiency, and ability to simplify complex IT challenges. As an established partner to numerous organisations, we combine local knowledge with national accreditation to deliver dependable IT solutions.
Services
IT Support
Security Protection
IT Consultancy
Cloud Technology
Cloud Phone Systems
Details
- Year established: 1984
Highlights and features
- We offer 30+ years of IT industry experience with local expertise
- Our team provides rapid response times for critical IT issues
- Cyber Essentials certified for robust security compliance
- We deliver tailored solutions from remote support to full IT outsourcing
- Proven track record with 25+ year partnerships in multiple sectors
Associations and certifications
- Cyber Essentials
What people say
Exceptional customer service
Proactive approach
Technical proficiency
Reliable support
Cost-effective solutions
Services
IT Support
We provide comprehensive IT support covering system maintenance, troubleshooting, and emergency repairs. Our services include remote diagnostics, on-site visits, equipment loaning, and performance monitoring. Businesses benefit from customised support levels ranging from basic helpdesk functions to fully managed IT infrastructure, ensuring minimal operational disruption.
Security Protection
Our security solutions feature threat detection, data encryption, and malware prevention systems. We implement multi-layered protection strategies including network monitoring, access controls, and regular security audits. As Cyber Essentials certified providers, we help businesses achieve compliance while safeguarding sensitive information against evolving digital threats through proactive defence mechanisms.
IT Consultancy
We offer strategic IT consultancy for business transformations, including cloud migration, office relocation planning, and system optimisation. Our experts identify efficiency improvements, risk mitigation strategies, and technology investments aligned with organisational goals. Services include software customisation, hardware integration, and future-proofing digital infrastructure for scalable growth.
Cloud Technology
Our cloud services enable flexible working through secure data access from any location. We implement hybrid cloud environments combining on-premise and cloud storage for optimal performance. Solutions include scalable infrastructure, cost-effective resource allocation, and business continuity planning with warm spare servers ensuring rapid recovery from system failures.
Cloud Phone Systems
We deploy cloud-based communication systems offering unified messaging, video conferencing, and mobile integration. Our solutions eliminate traditional landline dependencies while maintaining call quality through internet failover options. Features include CRM integration, virtual meeting rooms, and scalable telephony infrastructure adaptable to business growth requirements.
People
Neil Allen
Experienced IT professional with extensive knowledge in network security and system architecture, contributing to Fidget Computerware's technical operations and client service delivery.
John Hall
Senior technical expert specialising in cloud solutions and infrastructure management, providing strategic guidance for complex IT implementations and business continuity planning.
Callum McDonagh
Skilled IT consultant focused on cybersecurity measures and compliance frameworks, ensuring client systems meet current security standards and regulatory requirements.
Rod Hewitt
Technical specialist in cloud technology deployment and VoIP systems, delivering innovative communication solutions tailored to modern business needs.
Alex Hughes
Support team lead responsible for rapid incident response and system maintenance, combining technical expertise with client-focused service delivery approaches.
Questions
What IT services do you specialise in?
We specialise in managed IT support, cybersecurity, cloud technology implementation, IT consultancy, and cloud phone systems tailored to business needs.
How quickly do you respond to IT emergencies?
We prioritise urgent issues with rapid response times, often resolving problems remotely to minimise business downtime.
Do you support businesses outside Buckinghamshire?
While based in Buckinghamshire, we serve clients across Berkshire and Oxfordshire with both on-site and remote support options.
Can you help with Cyber Essentials certification?
As a Cyber Essentials preferred supplier, we guide businesses through certification processes including Cyber Essentials and Cyber Essentials PLUS.
What sets your IT support apart from competitors?
Our combination of 30+ years' experience, proactive maintenance strategies, and personalised service distinguishes us from standard IT providers.
