Business Details
22 Years
experience
Emergency
services
Professional IT Support Services Cheltenham
Cheltenham IT, established in 2004, is a Microsoft-certified IT support provider serving businesses across Gloucestershire and surrounding areas. Originally working with large organisations, we shifted focus to deliver tailored IT solutions for small and medium-sized enterprises. Our team of Microsoft-certified consultants specialises in resolving IT infrastructure challenges, implementing cloud-based systems, and providing proactive network management. We prioritise understanding clients' unique operational needs to deliver reliable, cost-effective technology solutions that support business growth.With expertise in Office 365 migrations, server virtualisation, and disaster recovery, we ensure businesses maintain secure, up-to-date systems with minimal downtime. Our approach combines technical excellence with responsive support, offering 24/7 emergency assistance and flexible service packages to meet varying organisational requirements.
Services
IT Support
Office 365 Migration
Cloud Services
Server Virtualisation
Disaster Recovery
Network Management
Hardware Supply
Backup Solutions
Details
- Year established: 2004
Highlights and features
- Certified Microsoft Small Business Specialists with expert consultants
- Established IT support provider since 2004
- 24/7 emergency IT support service available
- Proactive network monitoring and management solutions
- Tailored IT packages for small and medium businesses
Associations and certifications
- Microsoft
Services
IT Support
Our IT support services provide comprehensive technical assistance for businesses in Gloucestershire. We offer reactive and proactive support for servers, desktops, and network infrastructure. Our Microsoft-certified engineers deliver rapid response times with remote access capabilities and on-site visits when required. Services include system maintenance, security updates, and application support for Microsoft environments.
Office 365 Migration
We specialise in Office 365 implementation and migration services for businesses seeking cloud-based productivity solutions. Our experts ensure seamless transition of email, documents, and collaboration tools to Microsoft's cloud platform. We provide configuration, user training, and ongoing support for Exchange Online, SharePoint, and Lync services with flexible subscription plans starting at 3.30 per user/month.
Server Virtualisation
Our server virtualisation solutions help businesses consolidate IT infrastructure using VMware and Hyper-V technologies. We migrate physical servers to virtual environments, reducing hardware costs and improving disaster recovery capabilities. This service enables rapid deployment of new servers, simplified management, and enhanced system resilience with failover protection.
Disaster Recovery
We implement robust disaster recovery solutions including on-site and cloud backups, NAS replication, and full image backups. Our service includes backup strategy audits, regular recovery testing, and rapid data restoration. We ensure business continuity with automated backup monitoring and immediate recovery assistance for accidental deletion or system failures.
Network Management
Our proactive network management service monitors systems 24/7 to ensure optimal performance. Features include antivirus protection, security updates, disk space monitoring, and event log analysis. We provide helpdesk support, user management, and system administration with guaranteed 2-hour response times for critical issues affecting business operations.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT support, Office 365 implementation, server virtualisation, cloud services, disaster recovery solutions, and proactive network management tailored for small businesses.
Are you Microsoft certified?
Yes, we are Microsoft-certified Small Business Specialists with consultants qualified to implement and support Microsoft technologies.
Do you offer emergency IT support?
We provide 24/7 emergency IT support with remote assistance and on-site visits available when required.
What areas do you cover?
We serve businesses across Gloucestershire including Cheltenham, Gloucester, Stroud, Tewkesbury, and surrounding areas.
Can you help with Office 365 migration?
Yes, we specialise in planning and implementing Office 365 migrations with seamless deployment and staff training.
What backup solutions do you provide?
We offer on-site disk backups, cloud backups, NAS replication, and full image backups with regular recovery testing for data security.
