Business Details
22 Years
experience
Emergency
services
Expert IT Support Services in Gloucestershire & Wiltshire
Established in 2004, Rooks Move specialises in providing tailored IT support and technology solutions for micro businesses across the accounting, legal, engineering, and manufacturing sectors. With over two decades of experience, our founder Ian Straughan leverages extensive corporate expertise to deliver reliable, innovative IT services that drive business growth. Accredited in Microsoft technologies and Sophos endpoint solutions, we offer comprehensive support including cloud services, cybersecurity, hardware repair, and network management. Our client-centric approach focuses on building long-term relationships, ensuring businesses benefit from stable, efficient IT infrastructure.Backed by partnerships with industry leaders like Microsoft and Unifi, we provide both remote and on-site assistance across Wiltshire, Gloucestershire, and North Somerset. Testimonials highlight our responsiveness, technical proficiency, and commitment to cost-effective solutions. As a trusted partner, we prioritise understanding each client's unique needs to deliver scalable technology strategies that enhance productivity and security.
Services
IT Support
Cloud Services
Cyber Security
Hardware Repair
Network Management
Microsoft 365 Solutions
Server Support
Remote Assistance
Security Auditing
Details
- Year established: 2004
Highlights and features
- 20 years' experience supporting professional sectors with tailored IT solutions
- Accredited Microsoft Private Cloud Specialist and Sophos Endpoint Partner
- Specialist knowledge in accounting, legal, and engineering industry requirements
- Responsive remote and on-site support with rapid issue resolution
- Proven track record with long-term clients across Wiltshire and Gloucestershire
Associations and certifications
- Microsoft
- Sophos
What people say
Perfect solutions
Resourceful and patient
Professional solutions
Thoroughly reliable
Excellent value
Services
Business IT Support
Comprehensive IT support for businesses including hardware repair, software troubleshooting, and network management. Our engineers resolve issues with PCs, servers, and Macs either remotely or on-site. Services cover system maintenance, virus removal, and performance optimisation to ensure minimal downtime for professional sectors.
Cloud Services
Microsoft 365 implementation and cloud solutions enabling seamless collaboration and data security. We deploy Azure-based backups, CRM integration, and SharePoint platforms. Services include cloud migration, configuration, and ongoing support to enhance business continuity for accounting and legal firms.
Cyber Security
Security auditing and threat protection services safeguarding businesses from cyber attacks. We implement AVG Cloudcare monitoring, compliance solutions for Law Society and ICAEW standards, and staff training to mitigate internal risks. Services include firewall configuration and malware prevention tailored to professional sectors.
Hardware Repair
On-site and workshop-based repair of IT equipment including servers, laptops, and networking hardware. We service HP, Fujitsu, and Lenovo devices while providing replacement solutions. Emergency repairs prioritise rapid resolution to maintain business operations in Wiltshire and Gloucestershire.
Network Management
Unifi network design and support services ensuring reliable connectivity. We handle broadband diagnostics, router configuration, and infrastructure upgrades. Services include wired/wireless network optimisation for businesses requiring stable IT environments across multiple locations.
People
Ian Straughan
Director
Founder of Rooks Move with 20+ years' experience in IT support and business solutions. Holds Microsoft MCSE and Sophos accreditation. Specialises in serving professional sectors with tailored technology strategies that improve operational efficiency and security.
Questions
What areas do you cover for IT support?
We provide IT services across Wiltshire, Gloucestershire, and North Somerset including Malmesbury, Cirencester, Cheltenham, and Swindon.
Do you support remote working setups?
Yes, we offer remote IT assistance and can help establish secure home working environments using cloud technologies.
Are you qualified to handle cybersecurity?
As a Microsoft-accredited specialist with Sophos partnership, we implement advanced security measures and compliance solutions for professional sectors.
Can you help with hardware repairs?
We repair PCs, servers, and networking equipment both on-site and in our workshop with rapid turnaround times.
What business sectors do you specialise in?
We focus on accounting, legal, veterinary, engineering, and manufacturing sectors with tailored IT solutions.
How can I make payment for services?
Payments can be made securely online via card through our Stripe integration for your convenience.
