Business Details
23 Years
experience
Your Trusted IT Support Partner in Chippenham
Established in 2003, IT Assist Now has built a reputation for delivering reliable IT support and computer repair services to both businesses and home users across Wiltshire. Our team of certified technicians brings over two decades of combined experience in resolving hardware failures, software issues, and networking challenges with precision and efficiency. We specialise in onsite and remote support, offering flexible solutions tailored to meet the unique needs of small businesses and domestic clients. Our commitment to customer satisfaction is demonstrated through our no-fix-no-fee guarantee, 30 days of free technical support, and a comprehensive range of services including data recovery, PC upgrades, and secure networking solutions.Operating from our base in Chippenham, we provide convenient collection and delivery services within a 5-mile radius, ensuring minimal disruption to our clients' daily operations. With competitive pricing and a focus on first-time fixes, we prioritise transparency, reliability, and technical excellence in every service we deliver.
Services
Computer Repairs
Onsite IT Support
Networking Solutions
Data Recovery
PC Upgrades
Details
- Year established: 2003
Highlights and features
- We have over 20 years of experience in computer repair and IT support.
- Our certified technicians provide onsite and remote troubleshooting expertise.
- We guarantee no-fix-no-fee solutions with 30 days of free technical support.
- Competitive pricing for hardware repairs, software installations, and networking.
- Free collection and delivery service within 5 miles of Chippenham.
What people say
Quick to respond
Fast turnaround
Reasonable fee
Great support
Highly recommended
Services
Computer Repairs
We diagnose and fix hardware failures, software issues, and operating system problems for desktops and laptops. Our technicians handle virus removal, component replacements, and performance optimisation. Available with onsite or workshop-based solutions, all repairs include a service guarantee.
Onsite IT Support
Our certified engineers provide immediate technical assistance at your business premises or home. Services include network configuration, peripheral setup, and emergency troubleshooting. This minimises downtime while ensuring professional-grade solutions for urgent IT requirements.
Data Recovery
We retrieve lost files from damaged storage devices including hard drives, SSDs, and memory cards. Using specialist tools, we recover data from accidental deletion, hardware failures, and corrupted systems. Emergency recovery options available for critical business data.
Networking Solutions
We design and implement wired and wireless networks for small businesses. Services include router configuration, device integration, and cloud storage solutions. Our expertise ensures secure, reliable connectivity across computers, printers, and mobile devices.
PC Upgrades
We upgrade computer components to improve performance and storage capacity. Services include RAM expansion, drive replacements, and operating system migrations. Our technicians ensure seamless transitions to new hardware while preserving your existing data.
Questions
What IT services do you offer for small businesses?
We provide onsite technical support, network installation, cloud storage solutions, and cybersecurity services tailored to small business requirements.
Do you repair both PCs and Macs?
Our technicians handle Windows-based systems and can assist with basic macOS troubleshooting, though advanced Apple-specific repairs have limitations.
What areas do you cover for onsite services?
We serve Chippenham and surrounding areas within Wiltshire, offering free collection/delivery up to 5 miles from our base.
How much do computer repairs cost?
Basic repairs start at £25 with no charge if we cannot fix the issue. Complex repairs receive written estimates before commencement.
Can you help with data backup solutions?
We implement automated backup systems using external drives, NAS devices, and cloud storage platforms to protect your critical information.