Business Details
15 Years
experience
Emergency
services
Trusted IT Support Services in London
Established in 2011, IT Code has built a reputation as a trusted IT support provider for businesses across London and the UK. Our team of Microsoft Certified Professionals combines technical expertise with a commitment to customer service, offering solutions ranging from managed IT support to cybersecurity certifications. We specialise in simplifying complex IT systems through proactive maintenance, 24/7 monitoring, and tailored support packages. Our Cyber Essentials Plus certification demonstrates our adherence to government-backed security standards.With over a decade of experience, we focus on delivering jargon-free support, transparent pricing, and flexible service options including on-site visits and remote assistance. Our approach prioritises understanding client needs before recommending solutions, ensuring businesses benefit from cost-effective, future-proof IT strategies. We maintain rigorous quality standards through documented IT policies and continuous staff training, while our partnerships with leading technology providers enable competitive hardware/software procurement for clients.
Services
Managed IT Support
Pay As You Go IT
IT Outsourcing
On-Site Support
Cyber Security
Office 365 Migration
24/7 Monitoring
Cloud Backup
Details
- Year established: 2011
Highlights and features
- 20+ years combined experience in Microsoft-certified IT support
- Proactive 24/7 system monitoring with rapid response times
- Transparent pricing with no hidden fees
- Jargon-free technical explanations for all clients
- Cyber Essentials Plus certified security expertise
Associations and certifications
- Cyber Essentials Plus
Services
Managed IT Support
Our managed IT support provides continuous system monitoring and proactive maintenance for London businesses. This service includes rapid response times, transparent pricing structures, and both remote and on-site technical assistance. Clients benefit from reduced operational costs compared to in-house teams while maintaining access to certified Microsoft professionals with over a decade of combined experience.
Cyber Security
Comprehensive cybersecurity solutions featuring endpoint security, antimalware protection, and network firewalls. Our services include staff security awareness training, IT policy creation, and two-factor authentication implementation. As Cyber Essentials Plus certified providers, we help businesses protect against 80% of common cyber threats while ensuring compliance with industry standards.
Office 365 Migration
Specialist Microsoft-certified migration services for transitioning to Office 365. We provide full planning, execution, and post-migration support including staff training and system optimisation. Our engineers ensure seamless data transfer with minimal business disruption, followed by ongoing support to maximise cloud productivity tools.
24/7 System Monitoring
Continuous monitoring of critical IT infrastructure including servers, email systems, and network performance. This service provides real-time alerts for potential issues, automated resolution attempts, and detailed analytics reports. Available as standalone protection or integrated with our managed support packages for complete system visibility.
Dedicated On-Site Support
Flexible on-site engineering services for businesses requiring physical IT support. Options include full-time presence, scheduled visits, or ad-hoc assistance during critical periods. Our engineers integrate with client teams to provide hardware maintenance, system upgrades, and hands-on technical support while maintaining documentation standards.
Questions
What IT services do you offer for London businesses?
We provide managed IT support, cybersecurity solutions, Office 365 migrations, 24/7 system monitoring, and dedicated on-site support across London and the UK.
Are your engineers Microsoft certified?
Yes, all our IT support engineers hold Microsoft certifications and have extensive experience with Windows systems and cloud technologies.
How do you handle emergency IT issues?
Our 24/7 monitoring service detects problems immediately, with certified engineers available to resolve critical issues at any time.
Can you help with cybersecurity compliance?
We offer Cyber Essentials Plus certification assistance and implement security policies to meet regulatory requirements for UK businesses.
What pricing models do you offer?
We provide fixed-fee managed support, Pay As You Go hourly rates, and customised service packages with transparent pricing structures.
Do you support both Windows and Mac systems?
Yes, our team is trained in both Microsoft and Apple operating systems to support diverse IT environments.
