Business Details
33 Years
experience
Your Trusted IT Partner in Buntingford
Established in 1993, LBT Computer Services has built a reputation as a trusted provider of comprehensive IT solutions. Our expertise spans CRM systems, bespoke software development, network infrastructure, and technical support, serving diverse sectors including pharmaceuticals, finance, manufacturing, and local government. With over three decades of experience, we combine technical proficiency with industry-specific insights to deliver scalable solutions tailored to evolving business needs.Our team of certified professionals prioritises reliability and innovation, ensuring clients benefit from both cutting-edge technology and proven operational methodologies. Operating nationwide, we function as an extension of our clients' organisations, providing cost-effective IT management while maintaining rigorous data security standards.
Services
CRM Solutions
IT Support Services
Bespoke Development
Hardware Setup
Website Design
System Integration
Cloud Services
Network Infrastructure
Details
- Year established: 1993
Highlights and features
- 30+ years delivering IT solutions since 1993
- Nationwide service with localised support capabilities
- Microsoft Certified Professionals in our engineering team
- Proven success in CRM implementation for diverse industries
- Comprehensive service portfolio from hardware to cloud systems
What people say
UKs leading testers
Better service to customers
Wouldnt be where we are today
Depend on LBTs CRM solution
Less central administrative staff
Services
CRM Solutions
We provide custom CRM implementations using platforms like HubSpot, tailored to streamline business processes across sales, marketing, and customer service. Our solutions integrate with existing infrastructure to enhance data management and improve client interactions. With reseller partnerships and in-house development capabilities, we deliver scalable systems that grow with your organisation.
IT Support Services
Our tier-3 helpdesk offers rapid response to technical issues with certified engineers available during business hours. Services include network maintenance, hardware troubleshooting, and cloud system support. We prioritise minimal downtime through proactive monitoring and provide both on-site and remote assistance options for businesses of all sizes.
Bespoke Development
We create tailored applications for desktop, mobile, and web platforms using .NET framework and other modern technologies. Our development process focuses on solving specific business challenges with scalable solutions. From initial consultation to deployment, we ensure software aligns precisely with operational requirements and integrates seamlessly with existing systems.
Website Design
Our web services cover new site creation, redesign projects, and ongoing maintenance. We develop responsive websites optimised for performance and user experience, with integration capabilities for CRM and business systems. The team specialises in creating digital presences that drive client engagement and support commercial objectives through measurable online outcomes.
System Integration
We implement connected IT environments by integrating on-premise servers with cloud solutions like Office 365. Services include network expansion, data migration, and infrastructure modernisation. Our approach ensures seamless communication between legacy systems and new technologies, supporting efficient workflow automation and centralised data management across distributed teams.
People
Stuart Humphreys
Managing Director
With over 21 years at LBT, Stuart leads as Managing Director after progressing from Senior Support Engineer. A Microsoft Certified Professional with engineering qualifications, he combines technical expertise with strategic leadership. Outside work, he enjoys motorcycle building, music, and family time.
Richard Humphreys
Sales and Commercial Projects
Bringing extensive experience from financial services and legal sectors, Richard joined LBT in 2020. He coordinates software development and support teams to deliver client-focused technology solutions. He balances work with family life and enjoys time with his partner and three daughters.
Jon Bone
IT Helpdesk Support Engineer
A 35-year LBT veteran, Jon specialises in IT support and IP telephony. His technical career began with Apple Mac installations. Outside technology, he enjoys rock music, country walks, and maintaining fitness through regular exercise and outdoor activities.
Ryan Borkett
Software Developer
Joining LBT in 2022, Ryan develops CRM solutions using .NET and HubSpot frameworks. A computer science graduate, he combines technical proficiency with interests in fitness and football. He regularly attends Arsenal matches and maintains an active lifestyle.
Rocco Faranda
Software Developer
Transitioning from IT support to software development, Rocco contributes to LBT's coding projects. With a computer science background, he balances development work with football training and gaming. He maintains fitness through regular gym sessions and sports participation.
Questions
What industries do you specialise in?
We serve pharmaceuticals, waste management, banking, manufacturing, distribution, local authorities, and multiple commercial sectors through tailored IT solutions.
Do you offer CRM system demonstrations?
Yes, we provide free CRM software demonstrations and trial versions to help businesses evaluate system suitability for their operations.
Are your engineers certified professionals?
Our team includes Microsoft Certified Professionals and qualified developers with extensive experience across various IT disciplines.
How long have you been in business?
LBT has delivered IT services since 1993, providing over 30 years of technical expertise and industry knowledge to our clients.
What support hours do you offer?
Our standard support operates Monday-Friday 09:00-17:30, with emergency assistance arrangements available for critical system issues.
Can you integrate with existing systems?
We specialise in connecting legacy infrastructure with modern cloud solutions, ensuring seamless data flow between different software applications and platforms.
