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Trusted IT Support and Solutions in West Yorkshire
Fusion Managed IT delivers proactive IT support and security-first solutions from West Yorkshire, serving clients across the UK and beyond. With over 20 years of experience, we specialise in transforming IT infrastructure for professional services organisations, particularly within the legal sector. Our ISO 9001 and ISO 27001 accreditations underscore our commitment to quality and information security. We provide tailored managed services, cloud solutions, and cybersecurity expertise to enhance business reliability, profitability, and productivity. Our team of certified professionals ensures seamless technology integration, from system upgrades to VOIP telephony implementation.We prioritise transparency, offering clear vendor visibility and certifications from leading technology brands. With 24/7 NOC support and a 99.8% uptime guarantee, we deliver resilient IT solutions. Our client-centric approach combines technical excellence with plain-English communication, avoiding unnecessary jargon. Case studies demonstrate our success in cloud migrations, disaster recovery, and legal system optimisation. We partner with businesses to future-proof their IT infrastructure while maintaining cost efficiency.
Services
IT Support
Cloud Services
Cybersecurity
Disaster Recovery
Microsoft 365
Hosted Telephony
Network Setup
Data Backup
IT Consultancy
24/7 Helpdesk
Highlights and features
- We hold ISO 9001 and ISO 27001 accreditations for quality and information security
- Our team has extensive experience in legal sector IT transformation
- We guarantee 99.8% uptime with 24/7 network operations centre support
- We provide transparent vendor visibility and certified technology partnerships
- Our proactive monitoring prevents 83% of potential IT issues before impact
Associations and certifications
- ISO 9001
- ISO 27001
What people say
Fast and knowledgeable support
Perfect cloud migration choice
Minimal downtime issues
Excellent security expertise
Proactive system management
Services
IT Support
Our comprehensive IT support services ensure businesses maintain optimal technology performance. With proactive monitoring and rapid response times, we minimise downtime while providing expert troubleshooting for hardware, software, and network issues. Our certified engineers deliver both on-site and remote support tailored to your specific infrastructure requirements.
Cloud Services
We implement secure cloud infrastructure solutions that enhance business flexibility and scalability. Our services include cloud migration, hybrid cloud management, and optimisation of Microsoft 365 environments. With dual data centres and 256-bit encryption, we ensure data protection while enabling seamless remote access and collaboration across devices.
Cybersecurity
Our cybersecurity solutions protect against evolving digital threats through multi-layered defence strategies. This includes next-generation firewalls, endpoint protection, and Fusion Enhanced Security monitoring. We implement GDPR-compliant measures and conduct regular vulnerability assessments to safeguard sensitive business data and maintain regulatory compliance.
Disaster Recovery
We provide robust disaster recovery solutions with automated backups and rapid system restoration capabilities. Our geo-redundant infrastructure ensures business continuity during outages, with tested recovery plans that minimise data loss. Clients benefit from offsite storage and real-time replication to maintain operations during unexpected disruptions.
Microsoft 365
Our Microsoft 365 implementation services optimise productivity through integrated cloud tools. We manage email systems, collaboration platforms, and device management across Teams, SharePoint, and Intune. With tailored migration strategies and ongoing support, businesses benefit from enhanced communication and secure document management within compliant frameworks.
People
Jamie Watson
Managing Director
With over 20 years in IT services, Jamie leads Fusion Managed IT's strategic direction. He specialises in legal sector technology transformation and has driven the company's ISO accreditation achievements. His expertise in cloud infrastructure and cybersecurity shapes the company's service offerings.
Questions
What IT services do you specialise in for legal firms?
We specialise in legal system development, MatterSphere optimisation, and secure document management solutions tailored to law firms' compliance requirements.
Do you offer 24/7 IT support?
Yes, our network operations centre provides 24/7 monitoring and support with 99.2% call pickup rate within three rings during business hours.
How do you ensure data security?
Through ISO 27001-certified processes, Fusion Enhanced Security monitoring, and 256-bit encrypted cloud storage solutions.
Can you help with cloud migration?
We offer complete cloud migration services with minimal downtime, including hybrid cloud solutions and Microsoft 365 implementation.
What service level agreements do you offer?
We provide custom SLAs with guaranteed response times and uptime commitments tailored to business-critical systems.
Do you provide cybersecurity training?
Yes, we offer staff awareness training alongside technical security measures to address social engineering threats.
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